Bazed.bet Casino - Player's winnings remain unpaid.

I made four deposits and numerous wagers in the PvP section, but to date, I've never been paid. My winnings continue to be pending and I am told the processing "takes a little time". But it has been two weeks since my bets turned out to be winners. It's a disgrace. Worst of all, the support doesn't do anything, nor directly respond to my messages... in fact, I went onto their social media platforms like Twitter and Telegram to express my complaint, and they resolved it by simply blocking me on both accounts to stop me from discussing what happened. They are con artists, and they can't get off the hook that easily. Additionally, they have a cryptocurrency called Bazed that many people are investing in without the knowledge that the casino itself is not honoring payouts to its customers. The whole thing is quite murky and I'm not sure what else I can do in order to at least get them to return my deposits which totaled around 200 USD. If they were to honor my winnings, the total amount would be approximately 390 USD.

I'm attaching some photos regarding the deposits and others, I can provide you with the addresses where I sent the cryptocurrencies if needed.

Dear fernandopeivon,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with the help of a bonus?
• Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
• When did you request a withdrawal of your winnings?
• Is your casino account accessible to you?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Hello, good morning, Tomas.

As I mentioned before, I made 4 deposits confidently because they have a fairly large crypto project with many investors, I did not bother to check if I could withdraw my money... I could not try to withdraw either because everything I bet has not been paid to me yet, they will barely pay me I was going to try the withdrawals thing, also in the chat with support I think they informed me that they don't take more than 12 hours, supposedly right?

Let's get to the questions:

• Do not do any KYC because it does not appear on the page to do it and I have not tried the money withdrawals either.

•The first deposit was 100% subsidized and you had to invest, I think about 5-10 times, I don't know very well the amount deposited.

Bonus balance I have about 32 dollars in bets, if they paid me it would be approximately 60 dollars, in a section of the casino it tells me that I still have to bet $95 of bonus balance to be able to withdraw that "$60" of bonus balance.

In any case, that doesn't worry me, what worries me is that they won't pay me any bets...

• I am attaching a PDF of the support chat that I was able to save before they blocked me from the support chat on the casino's own website.

•I couldn't request a withdrawal yet

•I can access the account, but I can't talk to support, they blocked me after the last message I sent.

Hello, Hello... I want to provide updates and they are clearly discouraging, the entire casino seems to be a scam, look at these photos:

In the first photo you can see the bet closed and already "verified" by the moderators where they mark the result of the survey with a check mark. The problem is that it is WRONG, the price of that cryptocurrency $TRUMP NEVER reached $100 in March, nor ever, and they marked it as having arrived. The fraud is already serious because on the casino's own website they make this visible to everyone. The truth is that I don't know what solution to find anymore.

I leave the image of the bet and the price of the currency.

Then digging deeper into the other bets I had, all I could do was laugh when I saw this:

In the bet they say, will Bitcoin reach 100k on the day of its halving? Not only that the halving day has not yet arrived, but the "moderators" marked that BTC has reached 100k, the truth is incredible, or they live in a parallel world or they burst out laughing in the faces of the users of the platform.

I have another bet pending to be "verified" by these supposed moderators, but seeing how the situation is going, they may also scam me.

Dear fernandopeivon,

We don't presently specialize in resolving betting disputes and lack the necessary expertise in handling such cases, I regret to inform you that if the issue is with your pending winnings we might not be able to assist you.

Do I understand correctly there are no pending withdrawal requests for your winnings?

Dear fernandopeivon,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Hello, good afternoon, I have news... they did not pay me for the bets, they decided to "refund" the money deposited and not pay me any of the winning bets, I complained about it by email but they did not respond to me, about $190 appears on the page, it would be missing another $30 because I deposited $220 but it seems that they are not going to give it to me, who knows why it appears 190 instead of 220... I made the withdrawal request now with the funds in the account and I am waiting...

Provided currency fluctuations, a lower amount returned might be a result of such differences. I am sorry we could not provide much assistance.

Due to the reasons above, this complaint will now be rejected. I am sorry we could not be of more help on this occasion. I would recommend you pursue the issue of unpaid winnings from betting on websites that specialize in such disputes. Please do not hesitate to contact us if you run into any issues with any online casino in the future.