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OverviewBonusesUser reviews16Safety Index explainedDiscussion37Payment methods20
BacanaPlay Casino Review
In this review, BacanaPlay Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. BacanaPlay Casino scored a High Safety Index of 8.9, which makes it a recommendable option for most players in terms of fairness and player safety. Take a look at our full BacanaPlay Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Is BacanaPlay Casino fair and safe? Safety Index explained
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our BacanaPlay Casino review, we carefully went through and inspected the Terms and Conditions of BacanaPlay Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
BacanaPlay Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we know, no relevant casino blacklists include BacanaPlay Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
In our comprehensive review of all relevant aspects, BacanaPlay Casino has attained a High Safety Index of 8.9. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, BacanaPlay Casino is related to 37 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of BacanaPlay Casino.
BacanaPlay Casino Terms and Conditions
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of BacanaPlay Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about BacanaPlay Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 0 complaints directly about this casino in our database, as well as 29 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,339 black points in total, out of which 2,339 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
BacanaPlay Casino user feedback and reviews
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Judging by the 16 user reviews given to BacanaPlay Casino, it has a Good User feedback score. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
BacanaPlay Casino company data and licenses
BacanaPlay Casino has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.
BacanaPlay Casino has a gambling license issued by Malta Gaming Authority in Malta.
Win and withdrawal limits, payment options
BacanaPlay Casino accepts deposits via 20 payment methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Sofort Banking, PayPal, Boleto Bancário, AstroPay, ApplePay, Instant Bank Transfer, Banco do Brasil, Pay4Fun, PIX, MuchBetter, Jeton, Caixa, Interac, Klarna.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 10,000 per month
No win limit
Unlimited in GBP
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at BacanaPlay Casino.
Language
Website
Customer support
Live chat
English
Portuguese
German
Finnish
Norwegian
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at BacanaPlay Casino, account management, withdrawal process, etc. We would say BacanaPlay Casino has an average customer support based on the responses we have received during our testing.
BacanaPlay Casino casino games and slots
BacanaPlay Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows.
Games from 83 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, iSoftBet, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, BGaming, Bally, Barcrest, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Williams Interactive, Realistic Games, High 5 Games, Relax Gaming, edict, Greentube, Inspired Gaming, FBM Digital Systems., Fantasma Games, Playzido, Authentic Gaming, Win Fast, Shuffle Master, G Games, Spribe, Gamomat, All For One Studios (ALL41), GVG (Green Valley Games), Galaxsys, Bragg Gaming, Foxium, Bally Wulff, Amusnet, Givme Games, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Gaming Corps, Switch Studios, Slingo, Ortiz, Synot Games, Max Win Gaming, SlotMatrix, Crucible Gaming, Stakelogic, Pulse 8 Studios, Peter & Sons, Zitro, Kalamba Games, Golden Hero, Apparat Gaming, STHLMGAMING, Games Global, Just For The Win, Light & Wonder, Reel Time Gaming, Cayetano, Stormcraft Studios, Hacksaw Gaming, 4ThePlayer.
BacanaPlay Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from BacanaPlay Casino in our database, listed in the 'Bonuses' section of this page.
Note: In case you are looking for more information about this casino's bonus offers, visit our BacanaPlay Casino bonuses page.
Browse all bonuses offered by BacanaPlay Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(16)
User reviews of BacanaPlay Casino
This is a place to share experience with BacanaPlay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Run by the same team behind PlayOjo, this casino has a slightly different look but the same familiar setup. Unfortunately, the banking options haven’t expanded at all — you’re still limited to Visa, Mastercard, Skrill, and Paysafe. Card deposits in particular remain a headache: the payment window often refuses to load, transactions stall without ever reaching my provider, and multiple attempts usually end in error messages. When that happens, you’re locked out for 24 hours before you can try again. It doesn’t occur every single time, but it’s a recurring problem I’ve experienced across all SkillOnNet sites, and it’s easily the most frustrating part of using them.
On a brighter note, the tournaments are genuinely fun and easily one of the platform’s strongest features. Beyond that, though, the overall offering feels pretty bare-bones. A broader and more diverse slot library would go a long way toward making the experience feel more dynamic and enjoyable.
The game selection is great and I've enjoyed the variety. Although payouts can take a while, I'm hoping for a lucky streak. It's been an exciting experience so far!
Die Spielauswahl ist großartig, und ich habe die Vielfalt genossen. Obwohl die Auszahlungen etwas dauern können, hoffe ich auf eine Glückssträhne. Es war bisher ein spannendes Erlebnis!
Greetings to all!I want to write a review about this casino.I've been playing here recently, so far I like everything.The site looks pretty nice, I play slots, you can see the return)The choice of provider is small, but my favorites are present.Deposits are like instant , withdrawals are also fast .There is also a mobile version, actually where I mostly play)For fans of bonuses, there are such ones here, but of course the wager is great for wagering, so I very rarely use bonuses.In general, I like the casino, there are minor flaws (technical support), but this does not affect the game.I will continue to play here.
I deposited and received a 150% bonus which was a great start. Checking the required amount was quick thanks to friendly and helpful chat support. Withdrawing funds via interac transfers took just 15 minutes. With such excellent service, I will definitely make more deposits in the future.
Eu depositei e recebi um bônus de 150%, o que foi um ótimo começo. A verificação do valor necessário foi rápida graças ao suporte de chat amigável e prestativo. A retirada de fundos via transferências interac levou apenas 15 minutos. Com um serviço tão excelente, definitivamente farei mais depósitos no futuro.
Good one casino. Offer a wide variety of games including blackjack, roulette and also slots! Not bad bonuses and promotions for new players. Website looks good (4/5) as for me and user-friendly interface.
I deposited €15 and received the promised €50. I'm stuck with "free spins" that don't exist and are charging me with real money. There is no live support. I was robbed, that's all. The only slot that lets me play is the one that supposedly has 50 free spins, but the reality is that I have 0 and not only does it not let me play in other slots, it's eating MY money, it's not even the bonus money . I don't recommend it, it's a scam.
Depositei 15€e recebi os prometidos 50. Estou preso em "free spins" que não existem e que me estão a cobrar do dinheiro real. Não existe suporte live. Fui roubado, só isso. A unica slot que me deixa jogar é a uma em que supostamente tinha 50 free spins, mas a realidade é que tenho 0 e além de não me deixar jogar noutras slots está a comer-me o MEU dinheiro, nem sequer é o dinheiro do bonús. Não recomendo, é uma fraude.
There are no upsides to being robbed
Não há aspectos positivos quando se é roubado
Fraud, Difficulties logging in, errors, false promises, No Support, scam, lost my money
Fraude,Dificuldades a fazer log in , erros, falsas promesas,Ausencia de Suporte, scam, perdi o meu dinheiro
Pretty good selection of games easy to use, good chat service too they are super friendly and always helpful. Am looking forward to the new bonuses and hopefully, I'll win big one day. Thanks.
Marcos369
Unregistered user
• 3 years ago
Too bad, you put your money, ask for withdrawal you can see that I don't use his bonus and they say you don't so you can't withdraw
Muito ruim,você coloca seu dinheiro pede saque você consegue ver que não uso o bonus dele é eles diz que você não para não poder saca
Costumer support is horrible, it takes several days to get an answer
Customer support
Safety Index explained
Safety Index of BacanaPlay Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BacanaPlay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index