b-Bets Casino Review

The player from Chile requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Chile requested a withdrawal more than two weeks ago. It has not been processed. The player already had one unresolved complaint regarding the same issue, therefore we were forced to close this complaint.

The player's withdrawal is delayed for almost a month. Since we have not received any response from the casino, we were forced to close this complaint as 'unresolved'. The casino requested us to reopen the complaint and provided evidence that the player had breached their terms and conditions by creating multiple accounts to gain an unfair advantage over bonuses. As a result, we rejected the complaint.

The player from Finland has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player complained about the casino confiscating his winnings won with a bonus. After the live chat confirmed the possibility to withdraw already wagered funds in case the player requested further bonuses, he continued playing with more bonuses, and requested a withdrawal. However, the casino then accused him of a max bet breach and confiscated his winnings. A mediator discussed this case with the casino who seemed to enforce this rule selectively only to winning bonuses.

The player from Germany has tried to redeem an advertised bonus without being successful. A different promotional offer was activated instead. We rejected the complaint because the player didn't respond to our messages and questions.

Requested withdrawal was refused and the player was accused of having breached a max bet rule. However, this max bet rule - based on the current balance and forcing the player to recalculate the maximum after every bet - is considered unreasonable. The casino stopped responding and their decision was final.

The player complained that his payment had been pending for 2 weeks and the casino was not responding to his contact attempts. Later, the casino confirmed the payment was approved and transferred. However, there were some payment provider issues and the payment got stuck. The casino stopped responding again.

After the player requested a withdrawal of their winnings, the casino froze their account saying that it had been under the investigation. The player waited for the results but never provided any update on whether they received their funds or not.

The player from Finland was experiencing a delayed withdrawal despite having provided the necessary documents and completing KYC verification. TThe player later confirmed that she had received her winnings. We marked the complaint as resolved following the successful withdrawal.

The Austrian player had requested a withdrawal of 2400 Euros from 24bettle casino, which had been split and partially paid. Despite assurances and numerous correspondences for the remainder, the player's winnings had not been received after 29 days, with the casino providing unclear explanations. After the player's persistent follow-ups and our team's intervention, the casino had eventually paid out the remaining winnings. The issue had been resolved successfully and the complaint had been marked as 'resolved'.

The player from Austria underwent a lengthy KYC process with a casino. However, the casino is claiming to have transferred the winnings, which the player disputes. The player confirmed the funds were received and the issue is resolved.

The player from Canada is experiencing difficulties withdrawing his funds due to limited availability of payment methods. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

The player from Ireland was experiencing a delay in withdrawing 4000€. Despite the casino having verified the account two weeks prior to requesting the withdrawals in question, they were informed that their case was special and needed more time for the withdrawal to be processed. In the meantime, she requested one more withdrawal of 1000€. The casino informed us that there was an issue with the processing of the payments on the casino's side. All payments were delayed for approximately 2 months, but ultimately, they were successfully credited to the player's payment method. The complaint is resolved.

The player from Germany was experiencing difficulties withdrawing her winnings due to ongoing verification. The player decided to contact the casino's appointed ADR. Later, the verification process was concluded and the player's withdrawal request was processed. We closed the complaint as 'resolved' after the player confirmed she had received the payment.

The player from Finland had experienced a six-week delay in her withdrawal, even though it had been approved nearly a month prior. Despite inquiring multiple times, she received repetitive responses about being patient and that they would handle it. We had engaged with the casino and extended the timer for their response. After our intervention, the player confirmed receiving a payment of 400 euros. The complaint had been successfully resolved and was marked as such in our system.

The player from Finland is dealing with a drawn-out withdrawal process. Despite completing the KYC verification, they are waiting for their withdrawal request to be processed. It seems to be a common practice of Casino to ignore us completely in our attempts to mediate any kind of issue therefore the complain remains unresolved. The issue has been resolved successfully.

The player from Finland is unhappy with his winnings being split into several installments. The first one has been delayed already. After contacting casino and their affiliates we still weren't able to get a response. The complaint has been reopened per casino's request, the issue has been resolved successfully.

The player from Finland has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

The player from Germany requested a withdrawal 9 days prior to submitting this complaint. It has not been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Finland requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany had their withdrawal requested six weeks ago. Unfortunately, it hasn’t been received yet. The casino failed to make a response and we were forced to close the complaint as'unresolved'. The player reached us after some time, informing that the winnings have been received, therefore the comlpaint is resolved.

The player from Japan had reported a delay in receiving his approved withdrawal from an online casino. Despite numerous interactions with the casino's support team, the player's account had been locked without a detailed explanation. The casino had attributed the delay to a technical issue and their new, enhanced account review process. The player had proposed an alternative payment method, but had faced difficulties due to currency and technology limitations. Eventually, the casino had offered another alternative payout method, which the player had accepted. The issue had been resolved when the player confirmed receipt of his withdrawal. The Complaints Team then marked the complaint as resolved.

The player from Netherlands has provided all the required documents, but the casino later asked for proof of income and more information about bank account that wasn’t used for depositing. The issue was successfully resolved. The player received his funds.