All Right Casino Review

The player from Sweden is experiencing difficulties withdrawing his funds and the account seems to be suspended for further withdrawals. After further investigation, we've realized the complaint was related to sports betting. The complaint was rejected and the player was advised to submit his complaint to another service that deals with such complaints.

The player, an Italian citizen residing in Malta was allowed to register and play despite Italy being one of the restricted countries. The player successfully passed the identitiy verification, but upon requesting a withdrawal, the casino closed his account, voided winnings and returned the deposited amount. Our position, in this case, was that since the casino let the player play and risk his own funds, he should also be allowed to withdraw his winnings. The casino refused to comply with our ruling. The complaint was closed as 'Unresolved - Against fair gambling codex'.

The player from the United States is struggling to withdraw $2,748 from his casino account via Bitcoin due to recurring address errors. Despite contacting customer service multiple times and verifying that the addresses used are correct, the problem hasn't been resolved yet. Player’s complaint has been resolved successfully.

The player from Germany has requested a partial withdrawal of his bonus winnins. Payment seems to be cancelled even if the first part has been received successfully. The player managed to receive the full amount of his withdrawals requested and the complaint is resolved.

A Brazilian player has been waiting for 10 days for their approved withdrawal from Slottyway Casino to reach their account, despite having a verified account. Representatives say that the issue lies with the payment provider. While we were trying to contact the casino, the player informed us that the money was returened to his account and he was asked to request a new withdrawal. A few days later, the player confirmed receiving his funds so the complaint was closed as resolved.

The player struggles to verify his account for over 2 months. We contacted the casino and got a response that the account has been verified, later the player informed us that he received his withdrawal so we closed the complaint as resolved.

The player from Germany had his bonus winnings cancelled due an accusation of breaching the Terms and Conditions. The issue was discussed and the casino later reconsidered its decision. The player received his winnings in full. The complaint was closed as 'Resolved'.

The player from Brazil is not able to withdraw her winnings. The casino rejected all previous withdrawal requests. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany was experiencing difficulties withdrawing winnings since his country became a restricted jurisdiction. The player confirmed he received a payment of his remaining balance approximately 2 weeks after the complaint was submitted. The complaint is resolved.

The player from Poland requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany has been struggling to withdraw his winnings for a month. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany requested self-exclusion, but before the casino closed his account he managed to make a deposit. The casino informed him that in order to issue a refund he will have to provide documents to verify his identity. At first, the complaint was closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. After receiving information from the casino, we reopened the case. Once the player provided the casino with the necessary documents for additional verification, a deposit refund was made in a few days. The complaint is resolved.

The player from Brazil was struggling to withdraw his winnings from a no-deposit bonus due to the unavailability of payment methods that support Brazilian real. To withdraw his winnings, the player needed to place a deposit, which was indeed not possible. Since the situation arose due to a flaw on the casino's side, we believed the casino should have found an alternative solution for the player to be able to complete the final steps to withdraw his bonus winnings. The casino's point of view was that the player could not be paid, arguing that he should have checked the available payment methods before claiming the bonus offer. At first, the case was closed as 'Unresolved' because the casino failed to comply with our ruling. Several months later, we reopened this case as per the casino's request. The casino team informed us that the option to deposit in Brazilian real had been made available. The player, thus, was able to meet the remaining requirements of the bonus offer and withdrew his winnings. The complaint was closed as 'Resolved'.

The player from Peru had had his winnings of 2500 soles confiscated by Slottica casino due to exceeding maximum bets. He had disputed this, stating he had not used any bonus. An earlier win of 1600 soles had also been confiscated under the same circumstance. The player had deposited a total of 400 soles, and the winnings had been generated from real money, not bonus play. His account had been fully verified with the required documents. The issue had been resolved when the casino had sent the total amount of 2500 soles to the player's bank account.

The player from Brazil is experiencing difficulties withdrawing her winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player's winnings were deducted during his account check. The casino explained that the account was blocked due to a violation of a term regarding duplicating bets on the same event. The casino also stated that it has changed its approach in these types of cases, and the player's account was unblocked after explaining the violation. The casino then processed the player's outstanding withdrawal and the matter was resolved.

The player from India has requested a withdrawal four days prior to submitting this complaint. Simply, winnings haven’t been received yet. After communicating with the casino the player finally informed us about the payout to be successfully received so the complaint is resolved.

The player from Croatia played with a bonus, but his winnings have been canceled. The complaint escalated to an investigation of a lost deposit. Even though the winnings were cancelled, the issue with the player's lost deposit was successfully resolved.

The player from Germany has been accused of breaching bonus terms by placing bets greater than the allowed ones. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. Later, the complaint was updated based on the information we received from the player. The complaint is resolved.

The player from Germany wasn't credited with bonus funds after he had completed the wagering requirement of a bonus offer. It became clear there was a mistake in the terms and conditions of the offer and that the bonus amount needed to be wagered an additional 70x. The complaint was resolved. The player informed us the casino credited his account with the disputed amount 3 weeks later.

The player from United Kingdom was experiencing difficulties withdrawing his funds due to limited availability of payment methods. The complaint was resolved. The player confirmed he had received his winnings 9 days later.

Paul, a player from Germany, played a blackjack with real money, finished at €1500, and the casino deducted his winnings because there is a max bet limitation in this game. This case was successfully resolved.