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The Online Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (19)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • PayPal
  • Trustly
Withdrawal limits
 per month
$6,000
 per week
$3,000
ProgressPlay Limited
2020
> $1,000,000
OverviewBonusesUser reviews3Safety Index explainedDiscussion8Payment methods19
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The Online Casino Review

When reviewing and assessing The Online Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. The Online Casino has an Above average Safety Index of 6.5, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our The Online Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index – The Online Casino fairness and safety

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of The Online Casino, we thoroughly read and reviewed the Terms and Conditions of The Online Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.

The Online Casino is a medium-sized online casino based on our estimates or collected information. Considering its size, this casino has an average sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

To our knowledge, The Online Casino is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

On the whole, also considering other contributing factors in our assessment, The Online Casino has achieved a Safety Index of 6.5, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.

Note: To the best of our knowledge, The Online Casino is associated with 12 other online casinos. The Safety Index of The Online Casino takes into account the qualities of all the interconnected online casinos. This connection has resulted in a decreased Safety Index.

T&Cs of The Online Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of The Online Casino to be unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

The Online Casino player complaints

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 0 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 487 black points in total, out of which 487 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

The Online Casino user reviews and feedback

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 3 player reviews of The Online Casino so far. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Company information and licenses of The Online Casino

The Online Casino is in the ownership of and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.

The Online Casino holds licenses issued by licensing authorities in these geographic areas: Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission).

Withdrawal limits, win limits, and payment method options

The Online Casino supports 19 payment methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, PayPal, Trustly, Boleto Bancario, Neosurf, AstroPay, Transferencia bancaria local, Bank transfer, ApplePay, PIX, Interac, Cash deposit, PayViaPhone, MuchBetter.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 3,000 per week No win limit
EUR 6,000 per month
USD 3,000 per week
USD 6,000 per month
Unlimited in GBP
NOK 30,000 per week
NOK 60,000 per month
CAD 3,000 per week
CAD 6,000 per month
BRL 30,000 per week
BRL 60,000 per month
JPY 300,000 per week
JPY 600,000 per month
NZD 3,000 per week
NZD 6,000 per month
ZAR 60,000 per week
ZAR 120,000 per month
GTQ 30,000 per week
GTQ 60,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at The Online Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
Japanese Yes Yes Yes24/7
Finnish Yes Yes Yes24/7
French Yes Yes Yes24/7

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at The Online Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, The Online Casino has an average customer support.

Casino games and slots available at The Online Casino

The Online Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.

The casino's game library includes titles from 81 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, Scientific Games (SG Digital), Nextgen Gaming, ELK Studios, Eyecon, Barcrest, Wazdan, Lightning Box, Spinomenal, Rabcat, 1X2 Gaming, Tom Horn, 2By2 Gaming, Iron Dog Studio, Chance Interactive, Games Warehouse, Greentube, Inspired Gaming, PearFiction Studios, Jelly, Ino Games, Oros Gaming, Old Skool Studios, Half Pixel Studios, S Gaming, Wishbone, Slingshot Studios, Alchemy Gaming, Skillzzgaming, GONG Gaming Technologies, Shuffle Master, Nailed it! Games, Fortune Factory Studios, ALL41 STUDIOS, Northern Lights Gaming, On Air Entertainment, Bet Digital, Foxium, Buck Stakes Entertainment, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Gameburger Studios, Real Dealer Studios, Leap Gaming, Switch Studios, Blue Ring Studios, Neon Valley Studios, Synot Games, Fugaso, Betcore, Skywind Group, Gamevy, High Limit Studio, Pulse 8 Studios, SpinPlay Games, Neko Games, Gold Coin Studios, Hammertime, Aurum Signature Studios, Core Gaming, Games Global, Just For The Win, Light & Wonder, InnoGames, Snowborn Games, Stormcraft Studios, Circular Arrow, Hacksaw Gaming, AreaVegas.

The Online Casino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 2 bonuses from The Online Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: For more information about this casino's offers, check out our separate page dedicated to The Online Casino bonuses.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (19)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • PayPal
  • Trustly
Withdrawal limits
 per month
$6,000
 per week
$3,000

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (6)
English customer support
All languages (6)
English live chat
All languages (6)

Game providers
Show all (81)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • ELK Studios
  • Big Time Gaming
  • Scientific Games
CASINO SCREENSHOTS
the_online_casino_homepage_desktop
the_online_casino_homepage_mobile

Positives

  • Good selection of game providers
  • Casino accepts players from many countries
  • Various responsible gaming options available
  • Live dealer games are available

Negatives

  • Not all game providers are available for all countries
  • Not all payment methods are available for all countries
  • Withdrawal fees
  • Low monthly withdrawal limits

Interesting facts

  • Casino uses a chatbot for customers' interaction
  • Part of the ProgressPlay family
  • Live chat support uses the auto-translate feature for some languages
  • The company focuses on both casino and sports betting
Author & Guarantor: Matej Novota Last updated: 15 Apr 2024 Anything incorrect or missing? Let me know
Casino Bonuses

The Online Casino bonuses

Browse all bonuses offered by The Online Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (3)

User reviews of The Online Casino

This is a place to share experience with The Online Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

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Safety Index explained

Safety Index of The Online Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of The Online Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about The Online Casino and related casinos (43)

43All1Opened3Not solved8Solved31Rejected

Complaints directly about The Online Casino

Complaints about related Swift Casino (8)

Resolved Our verdict

Case closed

Disputed amount: 4,000 kr
Swift Casino
Safety Index:Above average
Submitted: 03 Jul 2024
Resolved Our verdict

Case closed

Disputed amount: £2,325
Swift Casino
Safety Index:Above average
Submitted: 13 Feb 2023
Resolved Our verdict

Case closed

Disputed amount: £22
Swift Casino
Safety Index:Above average
Submitted: 14 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: £800
Swift Casino
Safety Index:Above average
Submitted: 14 Nov 2022
Resolved Our verdict

Case closed

Disputed amount: €260
Swift Casino
Safety Index:Above average
Submitted: 09 Jul 2022
Resolved Our verdict

Case closed

Disputed amount: €800
Swift Casino
Safety Index:Above average
Submitted: 09 Jun 2022
Resolved Our verdict

Case closed

Disputed amount: £200
Swift Casino
Safety Index:Above average
Submitted: 05 May 2022
Show more complaints (+1)
Discussion

The Online Casino Discussion

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Payment methods

The Online Casino payment methods

Currencies
USD,CAD,EUR,GBP,BRL,GTQ,JPY,NOK,NZD,ZAR
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