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NetBet Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (22)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Sofort Banking
  • PayPal
Withdrawal limits
Not Limited for USD
NetBet Enterprises Ltd
2001
> $20,000,000
OverviewBonusesUser reviews172Safety Index explainedDiscussion1Payment methods22
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NetBet Casino Review

In this review, NetBet Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. NetBet Casino has a Below average Safety Index of 5.1, which means it may not be the best choice for most players in terms of fairness and safety. Take a look at our full NetBet Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Is NetBet Casino fair and safe? Safety Index explained

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.

In our NetBet Casino review, we carefully went through and inspected the Terms and Conditions of NetBet Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.

NetBet Casino is a medium-sized online casino based on our estimates or collected information. It has a high amount of restrained payouts in complaints from players, when we take its size into account. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

To our knowledge, NetBet Casino is absent from any significant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

On the whole, also considering other contributing factors in our assessment, NetBet Casino has achieved a Safety Index of 5.1, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.

Note: NetBet Casino is linked to 4 other online casinos, based on the information we've collected. The Safety Index of NetBet Casino takes into account the qualities of all the interconnected online casinos.

T&Cs of NetBet Casino evaluated

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of NetBet Casino to be somewhat unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

NetBet Casino player complaints

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 18 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 24,180 black points in total, out of which 15 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Note: It should be noted that NetBet Casino has a large number of player complaints that have been resolved. We appreciate casinos that make every effort to address player issues and get them sorted out, but you should be aware that if everything went as it should, these complaints probably wouldn't even exist.

NetBet Casino user reviews and feedback

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Our database has a total of 172 user reviews of NetBet Casino, giving it a Mixed User feedback rating. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Company information and licenses of NetBet Casino

NetBet Casino is in the ownership of NetBet Enterprises Ltd and has an annual revenue estimate greater than $20,000,000. Based on the categorization we use, this makes it a medium-sized online casino.

NetBet Casino holds a gambling license in Malta issued by Malta Gaming Authority.

Withdrawal limits, win limits, and payment method options

NetBet Casino supports 22 payment methods. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Sofort Banking, Trustly, PayPal, Boleto Bancario, AstroPay, Wire-transfer, Bank transfer, Skrill 1-Tap, Banco do Brasil, VCreditos, PIX, ApplePay, Pay4Fun, CashtoCode, INOVAPAY, MuchBetter.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
Unlimited in EUR No win limit
Unlimited in USD
Unlimited in GBP
Unlimited in BRL
Unlimited in DKK
Unlimited in RON

Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. Languages and customer support options available at NetBet Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes Yes No
Portuguese Yes Yes Yes
Japanese Yes Yes No
German Yes Yes Yes
Finnish Yes Yes Yes
Italian Yes Yes Yes
Danish Yes Yes Yes
French Yes Yes Yes
Romanian Yes Yes Yes

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at NetBet Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of NetBet Casino as good.

NetBet Casino casino games and slots

NetBet Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.

The casino's game library includes titles from 90 providers. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, Nextgen Gaming, ELK Studios, Evoplay, Ezugi, Push Gaming, Eyecon, BGaming, GameArt, Endorphina, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Realistic Games, Relax Gaming, Betgames, Ainsworth, Gaming1, Inspired Gaming, Fantasma, Platipus, Playzido, Swintt, Wizard games, RFranco Games, Spinmatic, Skillzzgaming, Spadegaming, G Games, Apollo Games, Spribe, Gamomat, Darwin gaming, Golden Race, Armadillo Studios, Revolver Gaming, Spearhead Studios, Bragg Gaming, RAW iGaming, Foxium, AGS, SlotMill, Amusnet (EGT), Reel Play, Gaming Corps, Ortiz, Slot Factory, JVL, Synot Games, OctoPlay, SlotMatrix, Skywind Group, Stakelogic, Fazi, Neko Games, Zitro, CT Interactive, Design Works Gaming (DWG), Games Global, Just For The Win, Gaming Realms, Light & Wonder, Spinberry, Hacksaw Gaming, Ruby Play, Bet Construct.

NetBet Casino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 5 bonuses from NetBet Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: For more information about this casino's offers, check out our separate page dedicated to NetBet Casino bonuses.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (22)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Sofort Banking
  • PayPal
Withdrawal limits
Not Limited for USD

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (10)
English customer support
All languages (10)
English live chat
All languages (8)

Game providers
Show all (90)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Novomatic
  • ELK Studios
  • IGT
CASINO SCREENSHOTS
netbet_casino_game_gallery_desktop
netbet_casino_homepage_desktop
netbet_casino_promotions_desktop
netbet_casino_game_gallery_mobile
netbet_casino_homepage_mobile
netbet_casino_promotions_mobile

Positives

  • Good selection of game providers
  • Casino has its own poker platform
  • Phone support available
  • Live dealer games are available

Negatives

  • Possible withdrawal fees
  • Live chat support is not available 24/7
  • Not all game providers are available for all countries

Interesting facts

  • International casino
Author & Guarantor: Katarina Duboak Last updated: 03 Apr 2024 Anything incorrect or missing? Let me know
Casino Bonuses

NetBet Casino bonuses

Browse all bonuses offered by NetBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (172)

User reviews of NetBet Casino

This is a place to share experience with NetBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 172 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 month ago
They reply to emails with automated messages, they are completely unacceptable, I have deposited so much money and they don't bother to reply normally. The tempo in the spins of the slots is disappointing, it doesn't look like what we know at all. Only deposits in the last few months that I've been playing, I've forgotten when I made a withdrawal from the particular casino.
• 1 month ago
Again one of the worst casino experiences I have had, everything takes too long and promised 2 week time stamp have to over 3 weeks
  • Good variation of games
  • Cool looking site
  • Good licensor
  • Bad support
  • Everything takes too long
  • Also they are lying about every thing
• 1 month ago
Be very careful, Netbet puts misleading bonuses here I leave you a screenshot where it says that the minimum deposit is 20 pesos when in the T&C it says that it should be 400 pesos and that is a deception, a trusting one makes the deposit and you want to claim the bonus and they tell you that it is 400 pesos and that those twenty are 20 euros and why do I want in euros if I am playing in Mexico not in Europe they are very bad and they did not fix my problem or give me the bonus
  • Nothing
  • Deceptive bonus
  • Terrible customer service
  • tricked games
• 5 months ago
Actually, I thought it was a great casino. Today I felt like playing and deposited 50 euros, without a bonus. At 48 euros I got a message saying that I had reached my betting limit of 40 euros, which I never set and didn't want to. I still have a deposit limit of 950 euros. Now I have asked for my money back and canceled the account because no one has contacted me via email.
  • A large selection of slots, but if you have problems with slots in the evening, there is no one to contact.
  • No 24/7 chat, some slots hit or miss. They take money but don't want to talk to anyone.
• 5 months ago
I have already explained this in the complaint and I will certainly not let these casinos cheat me out of my winnings.
In any case, I can only warn you about the casino.
  • I thought everything was positive until the casino decided not to let me risk my bonus winnings without a solid reason.
  • It was described in my complaint. I have never experienced anything like this before in a casino where they don't let you risk the bonus winnings of 350 euros on the grounds that you have taken bonuses too often, and I have deposited about 5 times within 2 years Usually 10 euros are deposited without a bonus. My winnings were earned with my real money. However, they don't allow me to gamble my winnings because I was at 350 euros, which probably doesn't suit them.
• 7 months ago
I play here couple month and few win and quick withdrawal. Now suddenly everything change, kast withdrawal they ask me more documents and change it bank transfer and say it takes 3 + 8 days to proceed. Before trustly, few minutes.
I also make deposit limit to my account and after this poor withdrawal service i wanna change it lower. But cannot change, they remove whole option away from casino.
So have to wait this slow withdrawal and then totally closed my account.
  • Before everything works fine..
  • No responsibility player tools
  • Very slow withdrawal
  • Poor support never available
  • Ridiculous loyalty program
• 7 months ago
I had my player account closed because customer service didn't respond to the problem and wasn't interested in suggestions.
As in every online casino, there is the "24 hour game break" button.
The casinos I know always have the button at the top of the picture (page), at NetBet it is right under the game.
It has happened to me several times that I wanted to press the bet button in the game, but unfortunately I missed something and hit the lock button.
I can't imagine that I'm the only one this has ever happened to?!?
The fact that I couldn't play for 24 hours doesn't bother me anymore.
But what's not possible is that my complete bonuses (birthday bonuses, gift stockings, everything... even offers are blocked!!!
I contacted customer service about this to find out what was going on and they said I was blocked from offers and bonuses. Whaaaaaaass
When I wanted to point out this 24-hour lock button again and see if it wouldn't be possible to move it up like it is on other online casinos, there was no response.
The first time I unintentionally pressed this stupid button, I already pointed it out to customer service.
The second time all bonuses and offers were blocked.
KD contacted me again, complained and asked for a solution/clarification of the problem, I wanted my bonuses back or at least a small compensation.
But no.
When I closed my player account on NB, the KD asked me why.
And again I complained and asked for a suggestion to move the button.
The account was immediately closed by NB and an answer to my problem was skillfully ignored.
  • Nice offers
  • Payout was pretty quick
  • A lot of money invested, but unfortunately only won once (€250)
  • Customer is NOT king here!!!
  • Customer service does not address problems
  • There is a self-exclusion button under the game, which can easily be pressed involuntarily
  • all bonuses blocked
• 7 months ago
A functioning, attractive and long-line casino offering a lot of games. Promotions change frequently, deposits and withdrawals happen quickly. The customer service is slow, incompetent and at times very rude. We do not want to accept any feedback or development ideas. Codes don't work and can't always be fixed, even if the conditions are met. The campaigns have problems, errors and old information also on the entire site. The website is sometimes slow, even though my internet is fast. Loyal, old customers are not appreciated. Questions are not answered, problems are not solved, everything lasts. Arrogant behavior from both the chat and vip side. If you give factual feedback and ask for help, you will get a reputation as a difficult customer and you will not get any service/answers/bonus/help.
  • Variety of games
  • Changing campaigns
  • Fast deposits and withdrawals
  • Slow, incompetent, rude customer service
  • Codes don't work and can't always be fixed
  • Problems with campaigns
  • Old information and errors on the site
  • Sometimes slow, even though my internet is fast
  • Loyal, old customers are not appreciated
  • We don't want to accept feedback
  • Questions are not answered, problems are not solved, everything lasts
  • Arrogant behavior from both the chat and vip side
• 7 months ago
Unfortunately, the casino deteriorated after it had the licenses for the casino. There are only a few slots left and the shop to exchange for Netbet points is no longer there... What a shame!!!!
  • Found the casino better before
  • Fast payout
  • Nice chat people
  • A little difficult with verification
• 9 months ago
Bad experience. You wait an answer for a complaint many months and still not a single answer. I think there wont be any answers coming. Worst complaint handling I have seen so far. Support dont help at all. Based on my experience about how they treat people, I wouldnt use the site.
  • Complaints dont get resolved
  • Extremely slow support
• 10 months ago
It's an interesting casino with a pretty good website design. I've had experience playing there, and I can't say that there's anything special about it, like most online casinos. A good variety of games and providers. I didn't like the verification process, which takes too long and requires some additional documents. The support service works well, but I didn't notice that they are interested in helping players with their problems. Even though I didn't win much here, I'm not sure I'll come back here again.
  • good design
  • many games and providers
  • all is okay with rtp
  • long verification
  • not friendly customer service
• 1 year ago
I can't understand the negative comments at netbet, it's logical that you sometimes win and sometimes lose, after all, you don't play to become a millionaire, but to have fun. And they are really fast when it comes to paying out you win, go to pay out and the money is in your account on the same day...
• 1 year ago
Cashouts are really fast. I've lost and I've won. Their customer service is top notch.
• 2 years ago
The only really the only ones so far who keep their promises !!!! Payout no matter whether account or to my wallet, since verification never longer than 5 hours, only one star deduction because the celebrities are very confusing and there is no longer an automatic (which is due to the German bets) everything else is absolutely good, game selection top
  • Game selection, always all new ones from mane-like manufacturers
  • Fairness, if it says payout within hours, then that's the case even if I won something with a bonus
  • Really fast payment even with bank transfer within hours
  • No spam from other partners or the like
  • Bonus a bit confusing
  • Rare High Deposit Bonus
• 2 years ago
good assortment of slots, easy and accessible casino, sufficient assistance but what precipitates my judgment on netbet casino are the biblical times for withdrawals. The player plays to win and if he has to wait seven days to collect even small amounts, surely, among the wide choice available, he prefers to play on organized sites to pay winnings in a maximum of 48 hours. IF they hand delivered the winnings it would take less time ....
  • good assortment of slots
  • withdrawals with very long times, days and days of waiting .. seven working days for credits on credit cards
• 2 years ago
Payout times atrocious. Sent documents been accepted and pending Withdrawl for 48 hrs
  • None they take too long to verify and pay you out
  • Payout times are too long should be instant this day and age
• 2 years ago
Nice casino, unfortunately the 5 second rule and the waiting time after an hour, but extensive slot machine collection. A payout works quickly and easily here. Otherwise a very nice casino with the small restrictions at the beginning of my remarks.
  • Clear and fair conditions for the player
  • Problem-free process and payout
  • 5 seconds and hour rule
Safety Index explained

Safety Index of NetBet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of NetBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.1/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about NetBet Casino and related casinos (60)

60All0Opened22Not solved12Solved26Rejected

Complaints directly about NetBet Casino

Show 7 similiar complaints with 0 black points in total (0 for this casino)

Complaints about related Casino777 ES (Same affiliate)

Resolved Our verdict

Case closed

Disputed amount: €40
Casino777 ES
Safety Index:High
Submitted: 04 Mar 2023
Resolved Our verdict

Case closed

Disputed amount: €1,400
Casino777 ES
Safety Index:High
Submitted: 09 Dec 2022
Resolved Our verdict

Case closed

Disputed amount: ??
Casino777 ES
Safety Index:High
Submitted: 02 Feb 2022
Resolved Our verdict

Case closed

Disputed amount: ??
Casino777 ES
Safety Index:High
Submitted: 09 Dec 2019
Show more complaints (+34)
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