Mr. Green Casino Review

The player from Finland requests a refund of her deposits criticizing the casino's Responsible Gambling approach. We closed the complaint because the player didn't reply to our questions and messages.

The player from Austria wishes her deposits to be reimbursed since the casino doesn’t hold an Austrian License. We’ve rejected this complaint as per the player’s explicit request.

The player's refund is delayed for unknown reason. The complaint was closed as the player stopped responding.

The player from Spain deposited with a payment method that wasn’t his. We rejected the complaint because the player stopped responding.

The player's winnings were voided for having multiple accounts. The complaint was closed as the player stopped responding.

The player's account got blocked after requesting a withdrawal. The complaint was closed as the player stopped responding.

The player from Austria has been accused of opening multiple accounts. We rejected the complaint because the player didn't respond to our messages and questions.

The player's unable to withdraw his winnings due ongoing verification. The complaint was closed as the player stopped responding.

The player from Austria wishes her deposits to be reimbursed since the casino doesn’t hold Austrian License. We’ve rejected this complaint as per the player’s explicit request.

The player struggles to verify his account as his passport is getting rejected. Despite our several attempts to contact the casino, we received no response so the complaint is closed as unresolved.

The player's account got blocked for multiple accounting. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.

The player from Ireland has been blocked seemingly due to having more than one account. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.

The player 'JDYER1989' requested a withdrawal of 1060EUR. The Casino was delaying the payment and player's account was under investigation. Whether the player was paid remained unknown.

The player from Spain has tried to activate bonus including Free Spins without being successful. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Ireland has requested a permanent self-exclusion. Unfortunately, the enquiry was ignored and the account reopened after a year.

The player from Sweden is experiencing difficulties withdrawing their winnings due to ongoing verification.

The player from Austria is experiencing difficulties withdrawing her winnings due to ongoing verification.

The player from Germany is experiencing difficulties withdrawing his winnings. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Spain had his account suspended due to ongoing verification. This complaint got resolved after few days.

The player’s complaining about the casino’s Responsible Gambling policy and withdrawal process. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany has requested three withdrawals. All three of them have been delayed. The player received his winnings after contacting eCOGRA.

The player from Finland is experiencing difficulties to open the withdrawal section. After a closer examination, we rejected this complaint as unjustified.

The player asked a casino rep to lock his withdrawals but ended up with a blocked account. We eventually rejected the complaint because the player didn't respond to our messages and questions.

The player claims that the casino didn’t pay out his winnings. This problem was resolved.

Ciro, a player from Italy, couldn‘t close his account in MrGreen casino.

The player from Brazil is complaining about the lengthy verification process. Player’s complaint has been resolved successfully.

The player from Italy is experiencing difficulties withdrawing her winnings due to ongoing verification. Player’s complaint has been resolved successfully.

The player from Canada was blocked after requesting a withdrawal. Based on the information received from the casino about the successful withdrawal, we consider the case resolved.

The player from Portugal has requested a withdrawal more than two weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. The issue has been resolved successfully.

The player's account got closed for registering from a restricted country. The complaint was resolved as the player received his remaining money from his account.

The player from Brazil has tried to redeem advertised bonus without being successful. Player’s complaint has been resolved successfully.

The player from Canada had his account blocked without further explanation. The remaining balance is still being held by the casino.

The player from Italy is experiencing difficulties accessing her account and withdrawing winnings due to ongoing verification. The player later confirmed that the issue was resolved.

The player from Thailand is experiencing difficulties withdrawing his winnings due to ongoing verification. The player has been paid.

The player from Italy had his account blocked without further explanation. Player’s complaint has been resolved successfully.

The player struggles to get his refund for over half a year.

The player from Italy has experienced a technical glitch while completing bonus wagering requirements. Player’s complaint has been resolved successfully.

The player from Philippines had his second account blocked after requesting a withdrawal.

The player from Germany is experiencing difficulties withdrawing her winnings due to incomplete payment method verification. Player’s complaint has been resolved successfully.

The player from United Kingdom had his account blocked for an audit. The issue was successfully resolved.

The player from Italy has experienced a technical issue while playing Roulette, which caused that the winnings weren’t awarded.

The player from Finland is experiencing difficulties accessing his casino account. Player’s complaint has been resolved successfully.

The player from Finland is highly dissatisfied with a promotional offer. Player’s complaint has been resolved successfully.