Mobilebet Casino Review

A player from Norway encountered an account closure for a 'routine check' on 23rd December. Despite submitting the required documents, as of 5th January, no update has been received and the player's desired withdrawal remains in limbo. We closed the complaint because the player stopped responding.

The player from Norway had his account at Mobilebet closed after a successful withdrawal, with the casino having alleged misuse of a bonus and fraudulent activity. The player had denied any wrongdoing and had claimed he never used a bonus. He had requested a withdrawal of his remaining funds. However, the player later confirmed that he had received his funds when his account was closed. He had expressed satisfaction with Mobilebet's service and requested to close his complaint. Thus, we had marked the complaint as 'resolved'.

The player from Finland had his account blocked without further explanation. He had allegedly still an unused €5 deposit in his casino account. The casino claimed that this deposit never reached the player's account. After we asked the player to contact the bank to investigate the transaction, he became unresponsive and asked us to "let it be" in his last reply. Therefore, the complaint was rejected.

Oskar requested a withdrawal of around SEK27,000 but after that, his account balance became zero and he couldn't understand what happened. The casino never responded to this complaint and it was left unresolved.

The player requested a withdrawal but 6 days later, they haven't received an email that it was approved. When the player contacted the casino for an explanation, they were informed about them experiencing technical problems with the mobile version of the casino. There is no further information available.

Ggieflash was trying to get his documents verified but at the end, they were not approved. The casino decided to refund the player on his deposit of €300 and confiscated the rest of it, €1,300. We are not sure if the player received his deposit back or not and the case was left unresolved.

A player from Finland found his ComeOn casino account closed and his balance confiscated, with the given reason being an alleged violation of terms and conditions. The player, however, was unclear about the specific breach of rules. The last information we received from the complainant was that the casino decided to pay his balance while his account remained closed. The complaint was rejected because the player stopped responding to our messages and questions. Later, based on the update received from the player, we reopened the case and updated the status to 'resolved'.

The player's account was closed without any further explanation. We marked the complaint as resolved after the casino offered to pay the player despite their account being blocked. The player found this outcome satisfactory.