- Huge slot selection
- smooth gameplay
- Free spin wagering requirements are too high
Read our LunaCasino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.
This review of LunaCasino covers the full picture. We used our casino review process to weigh up what it does well against where it falls short. The casino's Terms and Conditions, licenses, player complaints, support, and limits were all reviewed by our team. Based on these factors, they worked out where this casino stands from safe and legit to a scam.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. LunaCasino scored an Above average Safety Index of 7.3. This puts it in good shape for fairness and safety, though some casinos rank higher. Continue reading our LunaCasino review to find out more about this casino and determine if it's the right fit for you.
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our LunaCasino review, we extensively examined and analyzed the Terms and Conditions of LunaCasino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
According to our approximate calculation or collected information, LunaCasino is a large online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we are aware, no relevant casino blacklists mention LunaCasino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
Taking into account all factors in our review, LunaCasino has scored a Safety Index of 7.3, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of LunaCasino to be somewhat unfair.
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 1 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 953 black points in total, out of which 953 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 2 player reviews so far. The reviews submitted by users are available in the 'User reviews' segment of this page.
LunaCasino has estimated annual revenues higher than $5,000,000. Based on the revenues, we consider it to be a medium-sized online casino.
LunaCasino has been granted a gambling license in Denmark issued by Spillemyndigheden .
LunaCasino supports 8 payment options. This includes: Skrill, Payz (ecoPayz) , VISA, Mastercard, Trustly Pay, PayPal, ApplePay, MobilePay.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited | No win limit |
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at LunaCasino in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English | |||
| Danish |
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at LunaCasino, managing your account, withdrawals, or other matters. LunaCasino has an average customer support, judging by the results of our testing.
LunaCasino offers these types of casino games: Slots, Roulette, Video poker, Baccarat, Jackpot games, Live games, Other games, Live baccarat, Live blackjack, Other live games, Live poker, Live roulette.
Casino games from 25 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, ELK Studios, Push Gaming, Bally's Corporation, Wazdan, Iron Dog Studio, Williams Interactive, Relax Gaming, Shuffle Master, Peter & Sons, GVG (Green Valley Games), Games Global, Light & Wonder, Amusnet.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 1 bonus from LunaCasino in our database:
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LunaCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Explore the game selection available at LunaCasino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Browse all bonuses offered by LunaCasino, including their no deposit bonus offers and first deposit welcome bonuses.
Browse an overview of payment methods supported by LunaCasino, along with related limits and fees associated with transactions to or from your casino account.
Supported Fiat currencies.
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
This is a place to share experience with LunaCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Do you have any experience with this casino?
Write a reviewDiscuss anything related to LunaCasino with other players, share your opinion, or get answers to your questions.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.