HomeOnline CasinosLunaCasino Review
LunaCasino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Payment methods
  • Skrill
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • PayPal
  • Trustly
  • ApplePay
  • MobilePay
Withdrawal limits
Not Limited for DKK
SkillOnNet Ltd
2016
> $1,000,000
OverviewBonusesUser reviews2Safety Index explainedDiscussion1Payment methods8

LunaCasino Review

LunaCasino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. LunaCasino has a High Safety Index of 8.5, which makes a recommendable option for most players in terms of fairness and safety. Keep reading our LunaCasino review to learn more about this casino and decide whether it is a good choice for you.

Safety Index of LunaCasino – Is it fair and safe?

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our LunaCasino review, we extensively examined and analyzed the Terms and Conditions of LunaCasino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Based on our estimates or gathered data, LunaCasino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we are aware, no relevant casino blacklists mention LunaCasino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All in all, when combined with other factors that come into play in our review, LunaCasino has landed a High Safety Index of 8.5. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, LunaCasino is interconnected with 41 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of LunaCasino. They resulted in a higher Safety Index than this casino would have without related casinos.

Terms and Conditions of LunaCasino evaluated

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of LunaCasino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about LunaCasino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 1 complaints directly about this casino in our database, as well as 27 complaints about other casinos related to it. Because of these complaints, we've given this casino 5,396 black points in total, out of which 5,396 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

LunaCasino user feedback and reviews evaluated

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 2 player reviews so far.. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Licenses and company data

LunaCasino is owned by Skill On Net Limited and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.

LunaCasino has been granted a gambling license in Denmark issued by Spillemyndigheden .

Payment methods, win and withdrawal limits

LunaCasino supports 8 payment options. This includes: Skrill, Payz (ecoPayz) , VISA, Mastercard, Trustly, PayPal, ApplePay, MobilePay.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at LunaCasino in the table below.

Language Website Customer support Live chat
English No Yes Yes
Danish Yes Yes Yes

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at LunaCasino, managing your account, withdrawals, or other matters. LunaCasino has an average customer support, judging by the results of our testing.

Slots and casino games at LunaCasino

LunaCasino offers these types of casino games: Slots, Roulette, Video poker, Bingo, Baccarat, Jackpot games, Live games, Other games, Live baccarat, Live blackjack, Live poker, Live roulette.

Casino games from 29 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Nextgen Gaming, ELK Studios, Push Gaming, Bally, Barcrest, Wazdan, Lightning Box, 1X2 Gaming, Iron Dog Studio, Relax Gaming, Gameburger Studios, Shuffle Master, Peter & Sons, GVG (Green Valley Games), Games Global, Light & Wonder, 4ThePlayer, Amusnet (EGT).

LunaCasino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by LunaCasino in our database at the moment. More information is available in the 'Bonuses' section of this review.

Note: Our separate page features details on LunaCasino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Skrill
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • PayPal
  • Trustly
  • ApplePay
  • MobilePay
Withdrawal limits
Not Limited for DKK

Games

Slots
Roulette
No blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

Danish website
English customer support
English live chat

Game providers

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • ELK Studios
  • Big Time Gaming
  • IGT
  • Yggdrasil Gaming
CASINO SCREENSHOTS
lunacasino_dk_homepage_desktop
lunacasino_dk_game_gallery_desktop
lunacasino_dk_promotions_desktop
lunacasino_dk_homepage_mobile

Positives

  • Good selection of games
  • Mobile casino app for Android and iOS
  • Live dealer games are available
  • Nice website

Negatives

  • Live chat support is not available 24/7

Interesting facts

  • Local version of popular international casino
Author & Guarantor: Stefan Manson Last updated: 21 Jan 2025 Anything incorrect or missing? Let me know
Casino Bonuses

LunaCasino bonuses

Browse all bonuses offered by LunaCasino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (2)

User reviews of LunaCasino

This is a place to share experience with LunaCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 2 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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Casino Guru

We want players to understand gambling.

• 3 weeks ago
I had a great time playing the slots here. Found some rare games and even hit a few nice wins. However, the free spin bonus isn’t as exciting as it seems—the wagering is way too high, making it tough to actually cash out.
  • Huge slot selection
  • smooth gameplay
  • Free spin wagering requirements are too high
• 2 years ago
The site is instant-play but it also has some downloadable modes. I hope that people can also find out the live dealer games here because there a highly-recommended game because they are fun games that can replicate the experience that you can have when you play in land-based casinos. Interacting with other people is also good since the support is good with the live chat. Encryption is strong on this site as well. There are some geo-locations that can’t check out this site because it’s unfortunate. Bugs should be flushed out because the site has some scattered all around there.
Safety Index explained

Safety Index of LunaCasino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LunaCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about LunaCasino and related casinos (83)

83All2Opened12Unresolved21Resolved48Rejected

Complaints directly about LunaCasino

Complaints about related Slots Magic Casino DE (3)

Resolved Our verdict

Case closed

Disputed amount: Can$1,225
Slots Magic Casino DE
Submitted: 10 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: Can$730
Slots Magic Casino DE
Submitted: 04 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: Can$1,225
Slots Magic Casino DE
Submitted: 02 Feb 2024

Complaints about related EUSpielothek Casino (2)

Resolved Our verdict

Case closed

Disputed amount: €462
EUSpielothek Casino
Submitted: 25 Jun 2024
Resolved Our verdict

Case closed

Disputed amount: €50
EUSpielothek Casino
Submitted: 21 Jun 2024

Complaints about related Redkings Casino DE (1)

Resolved Our verdict

Case closed

Disputed amount: £670
Redkings Casino DE
Submitted: 17 Jun 2022

Complaints about related LuckyNiki Casino UK (3)

Resolved Our verdict

Case closed

Disputed amount: $9,000
LuckyNiki Casino UK
Submitted: 13 May 2022
Resolved Our verdict

Case closed

Disputed amount: €50
LuckyNiki Casino UK
Submitted: 03 May 2022

Complaints about related PlayUZU Casino ES (Same management)

Show more complaints (+10)
Discussion

LunaCasino Discussion

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Payment methods

LunaCasino payment methods

Currencies
DKK
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