LuckyLouis Casino Review

The player from Germany had recurring issues with deposits not being credited to her LuckyLouis Casino account. Despite the financial transactions being completed, the funds did not reflect in the player's balance and a recent deposit of 10 Euros had not been credited despite 8 days passing. We had advised her to contact her payment provider for an investigation and recommended not to deposit any more funds until the issue was sorted. After 12 days, the casino credited the 10 Euros to her account, and the issue was resolved.

The player from Germany had had issues with depositing money into their casino account. They had reported a deposit of 50 Euros via PayPal that hadn't been credited to their casino account. The casino had claimed that the player had exceeded the Lugas limit, which the player had disputed. The player had experienced similar deposit issues in the past. The issue had been resolved when the casino credited the 50 Euros to the player's account. We had since closed the complaint as 'resolved'.

The player from Finland made a €50 deposit to LuckyLouis Casino and won €400. They are unable to withdraw it due to the casino requesting account confirmation again, despite having done it years ago. Since we have not received any response from the casino, we were forced to close this complaint as 'unresolved'.

The player struggled to withdraw her winnings as her request was kept getting canceled. After 2 weeks we received an update from the player: the were finally paid out so we closed the complaint as resolved.

The player from Finland was attempting to withdraw 370,00 from Royale500 Casino, but the site was asking for document upload, while simultaneously not providing a way to do it. The player reported that he had already submitted the necessary documents and they were then shown as confirmed. After some delay in communication, the player was able to proceed with the withdrawal. We kept the complaint open until the player confirmed that the funds had successfully arrived in his account. The issue had been resolved successfully.

The player from Spain had attempted to deposit money to participate in a promotion advertised by Royal500 Casino. However, the deposit did not reflect the advertised 150% promotion. After the player communicated with the Complaints Team, he confirmed that the dispute had been resolved. Consequently, we had closed the complaint as 'resolved'.