HomeComplaints24betting Casino - Player's account is restricted.

24betting Casino - Player's account is restricted.

Amount: 566,000 INR

24betting Casino
Submitted: 13 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

2d 3h 42m 58s

Case summary

The player from India has a restricted account at 24betting and is unable to play games, with a pending winnings amount of Rs 566,000.

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My 24betting account restricted in first time i am not able to play the games and my winning amount Rs 566000 is still waiting for approval please help me i am since 2022 i loss 25 lakh rs

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Dear shivakumardg404, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. 

Could you please advise if you’ve submitted a ticket with Casino Customer Support and received any reply already? If you haven’t contacted the casino directly, please go to the website (https://24betting.com/casino), then open the live chat, and the live chatbot will immediately give options: 

1) deposit problems 

2) withdrawal problems 

3) bet problems  

Click on the relevant button and input relevant details that bot asks. It is very fast and efficient. If you’ve already done so and received any kind of reply from the casino, please forward it to veronika.f@casino.guru and specify the ticket number.  

Thank you in advance for your reply. 

Best regards, 

Veronika 

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I was mailed to support team but his replying your withdrawal request is already our cashier desk but my account shows waiting for approval

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Could you please specify when was the last time you submitted your withdrawal request?

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12-01-2025 05:03 AM

Casino Guru is examining the case

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