1xSlots Casino - Player wants to remove something.

It doesn't give me the option to remove them

Hello Jonathan.

We are not sure what you have a problem with and how we could help you. Could you please be more specific? Thanks and Merry Christmas.

Dear Jonathan,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Hi there, 

Sorry for a such delayed reply. Seems we haven`t received any notification. 

So did I, I cannot understand what he`s talking about. I`ll be quite grateful if Jonathan could provide us with his account ID. It will help us to clarify the request. 

BR,

1xSlots Team  

Hello 1xSlots Casino representative.

Information about the player you can find on the left side under his Name and Avatar.

Hello Jonathan.

Could you please give casino representants more information regarding your case? Do you have a problem with self-exclusion?

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.