HomeOnline Casinos1xBet Casino Review
1xBet Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (54)
  • Neteller
  • Skrill
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • WebMoney
  • Bitcoin (BTC)
  • AstroPay
Withdrawal limits
Not Limited for USD
Caecus N.V.
2020
> $100,000,000
OverviewBonusesUser reviews73Safety Index explainedDiscussion1Payment methods54
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1xBet Casino Review

In this review of 1xBet Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. 1xBet Casino scored an Above average Safety Index of 6.9, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Continue reading our 1xBet Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Is 1xBet Casino fair and safe? Safety Index explained

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of 1xBet Casino, we have looked closely into the Terms and Conditions of 1xBet Casino and reviewed them. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Based on our estimates or gathered data, 1xBet Casino is a very big online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we are aware, no relevant casino blacklists mention 1xBet Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

Taking into account all factors in our review, 1xBet Casino has scored a Safety Index of 6.9, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.

Terms and Conditions of 1xBet Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of 1xBet Casino to be mostly fair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about 1xBet Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 27 complaints about this casino in our database. Because of these complaints, we've given this casino 10,111 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

1xBet Casino user feedback and reviews evaluated

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Judging by the 73 user reviews given to 1xBet Casino, it has a Mixed User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company data

1xBet Casino is owned by Caecus N.V. and has estimated revenues exceeding $100,000,000 per year. This makes it a very big online casino according to our classification.

1xBet Casino has been granted a gambling license in Curaçao issued by Curaçao eGaming.

Payment methods, win and withdrawal limits

1xBet Casino supports 54 payment options. This includes: Skrill, Neteller, Payz (ecoPayz) , Mastercard, VISA, WebMoney, Bitcoin (BTC), AstroPay, Online bank transfer, Western Union, Bank transfer, Safety Pay, Flexepin, Skrill 1-Tap, Perfect Money, Jeton, Ethereum (ETH), Dogecoin (DOGE), Payeer, DASH, Zcash, Bitcoin Cash (BCH), Litecoin (LTC), Ethereum classic, Digibyte, Nem, monero, Pago Efectivo, MuchBetter, Ripple (XRP), Bitshares, Cardano (ADA), Stellar, SticPay, TrueUSD, Basic Attention Token, Qtum, Tron (TRX), Chainlink, Verge, Dai (DAI), USD Coin (USDC), Banco Pichincha, airtm, Polkadot, EOS, Toncoin, Facilito, Solana (SOL), Cosmos (Atom) Wallet, Binance USD, Shiba Inu, Cash deposit, Avalanche.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
Unlimited No win limit

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at 1xBet Casino in the table below.

Language Website Customer support Live chat
Slovak Yes No No
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes No No
Russian Yes No No
Japanese Yes No No
German Yes No No
Finnish Yes No No
Swedish Yes No No
Italian Yes No No
Bulgarian Yes No No
Korean Yes No No
Danish Yes No No
Greek Yes No No
Serbian Yes No No
Ukrainian Yes No No
French Yes No No
Latvian Yes No No
Macedonian Yes No No
Mongolian Yes No No
Armenian Yes No No
Bengali Yes No No
Bosnian Yes No No
Norwegian Yes No No
Central Khmer Yes No No
Estonian Yes No No
Kazakh Yes No No
Malay Yes No No
Nepali Yes No No
Slovenian Yes No No
Tajik Yes No No
Albanian Yes No No
Chinese Yes No No
Vietnamese Yes No No
Polish Yes No No
Turkish Yes No No
Indonesian Yes No No
Hebrew Yes No No
Romanian Yes No No
Azerbaijani Yes No No
Persian Yes No No
Croatian Yes No No
Hungarian Yes No No
Kurdish Yes No No
Lithuanian Yes No No
Hindi Yes No No
Georgian Yes No No
Arabic Yes No No
Thai Yes No No
Swahili Yes No No
Uzbek Yes No No

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at 1xBet Casino, managing your account, withdrawals, or other matters. 1xBet Casino has an average customer support, judging by the results of our testing.

1xBet Casino casino games and slots

1xBet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games.

Casino games from 151 game providers are offered. This includes NetEnt, Nolimit City, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Rival, Playson, iSoftBet, Amatic, Ezugi, Evoplay, SA Gaming, BGaming, GameArt, Endorphina, Wazdan, PariPlay, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Realistic Games, High 5 Games, Genesis Gaming, Belatra, Booongo, MrSlotty, OMI Gaming, MultiSlot, Ho Gaming, Genii, Arrow's Edge, Aiwin Games, Aspect Gaming, GMW (Game Media Works), Turbo Games, Platipus, Concept Gaming, InBet, Authentic Gaming, RFranco Games, Lucky Streak, Mancala Gaming, Spinmatic, Spadegaming, Apollo Games, G Games, Betixon, BBIN, HollywoodTV, OneTouch, Kiron Interactive, Mobilots, Golden Race, Revolver Gaming, EAGaming, Spinthon, Triple Profits Games (TPG), Reevo, Mascot Gaming, AllWaySpin, PlayPearls, PGsoft (Pocket Games Soft), DVL, Slingo, TVBet, Hoelle Games, Slot Factory, Gameplay Interactive, RCT Gaming, MGA, Virtual Generation, Skywind Group, Caleta Gaming, Globalbet, CT Interactive, Super Spade Club, Winfinity, SimplePlay, Vibra Gaming, 5Men Gaming, Smartsoft Gaming, Swintt, Fast Live Game (FLG), We Are Casino, BF Games, Spribe, Gamomat, Bunfox, Charismatic, Dragoon Soft, Radi8, Atmosfera Live, TrueLab Games, Lady Luck Games, Spearhead Studios, Reel NRG, Vivo Gaming, Onlyplay, Bombay Live, Zeus Play, PlayStar, Spinola gaming, Salsa Technology, Oryx, Nucleus Gaming, Worldmatch, Leap Gaming, Ortiz, Espresso, Synot Games, Absolute Live Gaming (alg), Fugaso, Felix Gaming, Stakelogic, NSoft, Fazi, LottoInstantWin (LiW), Superlotto Games, Zitro, Kalamba Games, Betradar, DS Virtual Gaming, Golden Hero, Manna Play, n2-LIVE, Thunderspin, Komplex Bet, Barbara Bang, Cayetano, Funky Games, Bet2tech, Triple Cherry, 7Mojos, EURASIAN Gaming, Hacksaw Gaming, Netgame, Ruby Play, XPG (xprogaming), Asia Gaming, Superlotto, Ka Gaming.

1xBet Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 4 bonuses from 1xBet Casino, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on 1xBet Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (54)
  • Neteller
  • Skrill
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • WebMoney
  • Bitcoin (BTC)
  • AstroPay
Withdrawal limits
Not Limited for USD

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
No crash games

Language options

English website
All languages (51)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (151)

  • NetEnt
  • Nolimit City
  • Rival
  • Betsoft Gaming
  • Pragmatic Play
  • Yggdrasil Gaming
  • Tom Horn
  • Evoplay

Positives

  • Multiple currencies in one account
  • Mobile casino app for Android and iOS
  • Quick registration with only basic information

Negatives

  • Deposits in cryptocurrencies don't qualify for any bonuses
  • Extremely long and confusing verification process
  • Customer support not always available and friendly

Interesting facts

  • Local version of popular international casino
  • Big international casino
  • The company focuses on the casino, sports betting and lottery games
Author & Guarantor: Endri Kaleshi Last updated: 10 Dec 2023 Anything incorrect or missing? Let me know
Casino Bonuses

1xBet Casino bonuses

Browse all bonuses offered by 1xBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (73)

User reviews of 1xBet Casino

This is a place to share experience with 1xBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 73 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 month ago
Edit: I've edited my review, where I put fast withdrawals which is true and I put negatively many problems with the payment system, which is what delays deposits and withdrawals to be fair and I've changed my experience from very negative to neutral to be fair.
---

My experience with 1Xbet was very good until last week, when I deposited R$100.00 and managed to add 900 reais to my balance in slot games, where I asked for a withdrawal.
Until today I have not been paid (4 days now). I contacted support several times and they told me that the specialists are waiting for a response from the payment system. I have nothing to do with it, if they have problems with the payment system, let them sort it out, but let them pay me what I'm entitled to.
It's never taken even 30 minutes to make a withdrawal, except for this last one.
  • Lots of games
  • Account security
  • Phone support
  • Fast withdrawals
  • Problem with payment system
  • Bad support
  • Confusing site in E-Sports
1xBet Casino
Dear Poivon,

Thank you for reaching out to us. We are very sorry for the inconvenience caused.

We understand your concern and want to assure you that we are doing everything possible to resolve this situation. However, it is important to note that the technical issues you mentioned are occurring on the side of the payment system, and we may not always be able to influence the speed of their resolution. We appreciate your patience and are working to resolve this issue. We assure you that as soon as a response is received from the payment system, our support team will promptly notify you of the results via email.

If you have any additional questions or need further information, please do not hesitate to contact our support team. Thank you for your understanding.

Best regards,
The 1xBet Team
• 1 month ago
1Xbet has both positive and negative aspects. On the one hand, the platform is safe and reliable for placing bets online. Payment methods are secure and transactions are fast and hassle-free. However, some users may encounter difficulties when withdrawing their funds.
  • Payment methods are secure
  • Transactions are fast and hassle-free.
  • You may encounter delays when withdrawing funds.
1xBet Casino
Dear Rohe,

Thank you for your feedback. We understand that some users may experience challenges with withdrawals, and we are continuously working to improve this aspect of our service. If you encounter any issues, please don't hesitate to contact our support team for assistance. Your satisfaction is important to us, and we appreciate your understanding and support.

Best regards,
The 1xBet Team
• 1 month ago
I am going to update my review, I have been waiting for my withdrawal for 6 days, I am a fully verified user and ruby level which means that I have already made several deposits and withdrawals, on the 2nd day I started requesting support in the chat and the operators have been the worst They are rude and get offended when I ask them why it is taking longer than usual (they don't understand that their salary comes from the money you leave in their casino). Well, to this day they only tell me that the withdrawal time is not the responsibility of the casino. casino and that I should wait the maximum period. I advise you not to play in this place under any circumstances, better look for another casino with better service.
  • TERRIBLE WITHDRAWAL TIME
  • TERRIBLE ONLINE SERVICE
1xBet Casino
Dear Cortaodoble,

We are very sorry for the delay.
If the status of the withdrawal request is "Approved," then the request has already been approved by us and transferred to processing by the payment system/issuing bank, which may take from a couple of minutes to several working banking days depending on the system workload.

Unfortunately, we cannot influence the speed of the crediting process as the request is currently being processed by the payment system/bank, and we cannot affect their regulations and speed. Therefore, we count on your understanding and expect the final status of the transfer in the order of the queue. Once the transfer is completed, you will receive a notification in your personal account's transfer history.

Best regards,
The 1xBet Team
• 2 months ago
I value convenience and mobility, which is why the 1Xbet app on my phone is a gem! Easy navigation, fast betting, access to live bets - everything you need for a comfortable and exciting experience.
1xBet Casino
Thank you for your feedback!

We're thrilled to hear that you're enjoyingour app. Easy navigation, fast betting, and access to live bets are indeed key features we strive to offer for a comfortable and exciting experience. Good luck in your future games!
• 2 months ago
One of the best features of 1Xbet is the ease of depositing and withdrawing funds. Hassle-free: a simple process, minimal fees and fast payments. I recommend it to everyone!
  • Simple payment process and fast payments!
1xBet Casino
Dear Geronimo88,
Thank you for review. We are grateful for such kind words.
We wish you good luck with the future bets!
• 2 months ago
Hey everyone, thought I'd share my take on 1xbet's online casino.
I've been playing there for a while now, and while It's not perfect, it's still a pretty nice place to spend some time.
One thing I really like is the variety of games they have. You never ger bored because there's always something new to try. Plus, the games themselves are pretty fun and easy to understand, even to understand, even for someone like me who's not too tech-savvy.
But there are a couple of things that bug me. First off, the deposit process can be a bit slow and frustrating. And don't even get me started on withdrawals- they can take forever!
Overall, though, I'd say it's a decent option if you're looking for some casual fun. Just be prepared to wait a bit for your money if you win big!
  • Variety of games
  • Fun and easy to understand
  • Slow deposit process
  • long withdrawal times
1xBet Casino
Thanks for sharing your experience with 1xbet's online casino! It's great to hear that you enjoy the variety of games available. I understand your frustration with the slow deposit and withdrawal processes. Although these situations are very rare, but can occur in any company, it most often depends on the workload of the payment system.

Our support specialists are always available to help you in case of any delays and leave only a positive experience on our platform. So feel free to contact us at any time of the day for assistance.

Best regards,
The 1xBet Team
• 2 months ago
Hey guys, wanted to share my thoughts on 1xbet
So, let me start with the not-so-good stuff. Depositing money on 1xbet can be a real hassle. It take forever, and sometimes I just wanna give up. And don't get me started on withdrawals. They also take ages, and I've had some issues with them in the past. Plus, the lack of a welcoming bonus was a bit disappointing.
But there's a silver lining. The tech support team is pretty helpful. They've sorted out some of my withdrawal problems before. And I gotta say, visually, 1xbet looks pretty good. the design is appealing and stands out from other sites.
  • Helpful tech support
  • Nice visual design.
  • slow depositing process
  • Withdrawal can be problematic
  • No welcoming bonus
1xBet Casino
Dear Indrajeet,

We're glad to hear that you found our tech support team helpful and that they were able to resolve some of your withdrawal issues.

We apologize for the inconvenience you've experienced with depositing and withdrawing funds. We understand how frustrating this can be and are constantly working to improve our processing times. Our company is always happy to our new players and as a loyalty offers a welcome bonus on both sports and casino. In case of compliance with the conditions of receiving the bonus, it is credited automatically after the first deposit. You can read all the rules in the PROMO section.

Thank you one more time. Your feedback is valuable to us, and we will use it to make further improvements.

Best regards,
The 1xBet Team
• 2 months ago
Hey there, thought I'd share my experience with 1xbet, especially when it comes to their casino games.


So, the first thing I noticed was the variety of casino games. There are so many options, from slots to table games, and it's been fun trying them all out. I've spent quite a few hours playing their casino games, and overall, it's been enjoyable.

But sometimes, things can get a bit frustrating. Like when I had to wait forever for my account to get verified. It took ages! And I was really looking forward to a welcome bonus, but unfortunately, there wasn't one.

Overall though, I like playing on 1xBET. The casino games keep me entertained, even with the occasional hiccups.
  • Lots of casino games to choose from
  • Keeps me entertained for hours
  • Verification process is too slow
  • No welcome bonus
1xBet Casino
Hello!
Thank you for your review. We are very pleased that you appreciated our casino and enjoyed playing. The verification exists for the security of your account.

We need to be sure that the owner of the account withdraws their funds. So thank you for your cooperation in this process, which led to the successful completion of the verification.

Our company offers both welcome bonuses and a lot of interesting tournaments from providers. In case of compliance with all the conditions for receiving the bonus, it is credited automatically after the first deposit on the account. You can read all the details and conditions in the PROMO section by going to the bonus page called WELCOME PACKAGE.

Good luck in your future games!

Best regards,
The 1xBet Team
• 3 months ago
has a rich selection of live events and an easy-to-use mobile app, making it convenient for betting on the go. The customer support is also responsive and helpful.
  • customer support
  • NA
1xBet Casino
Hello!
Thank you for your positive feedback. We're thrilled to hear that you enjoy our service. Your satisfaction is our priority, and we appreciate your support!
• 3 months ago
this casino suddenly suspends accounts and blocks withdrawals
it would take more than a week to unlock
cuz verification process is vague and slow

after that accounts may be closed without any reasons provided

u can waste ur time with ur balance locked more than a week

in my case they Never specified the reasons
this means there’s not necessarily any reasons

even if no T&Cs were violated
you win too much
your account will be suspended

better Avoid here with all might
  • sudden suspension and lockup of ur balance
  • more than a week
  • account banned without any reasons provided
1xBet Casino
We are very sorry for the misunderstanding, but accounts cannot be blocked for no reason. All the actions you described above are carried out by our security specialists according to the rules, in order to ensure account security and prevent any activity that violates rules and laws. According to clause 2.30: In the event of duplicate registration, the submission of someone else's, invalid, or forged documents; multiple breaches of the Betting Company’s T&C; doubts about the identity of the customer or the information they have provided; any types of fraud (the whole list can be found on the site, on the page of rules), the company’s management is entitled to request at their discretion any documents from the bettor substantiating their identity or other data they have provided (for example, passport details, residential address), as well as to cancel any payments until all such details have been verified.
Also according to clause 2.32: pon completion of the investigation, the company can make any decision that it deems to be fair and reasonable, such as closing the account and canceling the winnings.

In case of compliance with all rules and fair use, the verification is successful and the player can withdraw and continue to use the account without any restrictions. Therefore, we urge you to adhere to all the rules imposed on players for safe gaming.

Best regards,
1xBet Team
• 4 months ago
The best of all the casinos in Argentina, especially in sports, they have an incredible variety and excellent odds...
The chat is always live, you speak and in less than a minute they answer you and have the possibility of speaking by telephone. Both deposits and withdrawals are made in a few minutes...
A luxury to play at 1xBet!
Very serious!
  • 24/7 live chat
  • Technical support
  • Live match broadcast
  • Soccer from around the world
  • Quick withdrawals
  • No possibility of Cash Out
1xBet Casino
Dear Diego,

We are grateful for such kind words. Providing a wide variety of options and excellent odds is something we strive for, so it's fantastic to hear that this has resonated with you.

We are also very pleased that our customer support services and transaction methods have met your expectations, we will continue to strive to keep the bar high and only get better. If you have any questions or ideas about our platform, we are always ready to listen to you.

Best regards,
The 1xBet Team
• 4 months ago
The casino asked me to verify my account, they received my documents on March 26, and until today, which has been 20 days, they do not verify my account and they do not let me withdraw my money. Since the 5th, I have been writing to them every day so they can help and the only thing they tell me is "the requests are examined in queue order, due to the large number of requests, the response from the specialists may take a while. Keep waiting for the response, please, your case is in queue" but it has been 20 days since they verify and retain my money, no casino takes 20 days to verify an account
1xBet Casino
Dear Sergio,

We are very sorry for the inconvenience caused by the long verification process. Due to the responsible approach, it may take some time to receive all the necessary documents as well as their thorough verification, but our security specialists work 24/7/365 to process all requests as quickly as possible in the order they are received.

We want to check your verification status and help you to successfully resolve the situation, so we have contacted you by e-mail to clarify your game id and other details required for checking. Please check your e-mail. We will be waiting for your reply. And thank you very much for your feedback, we will definitely take it into account to improve our service.

Best regards,
The 1xBet Team
• 5 months ago
Hi everyone .I will share here some thoughts on 1xbet.

At first everything was good from the first sight but after i had some tech issues with withdrawal I asked tech support guy and the answer didn't satisfy me at all, it was short and it didn't solve my problem. I would like you to pay attention to this situation, also the Casino options here could be more original, there is everything I've already seen online.

Also there are plenty of bonuses you get per month dependant on the amount of times you played. Try it out for sure..
  • great design
  • bonuses
  • tech support
  • regular Casino options
1xBet Casino
Hello,

Hi. We are sincerely sorry if you had an unpleasant experience with 1xBet. We want to understand this situation and help you, so we sent you an e-mail to clarify the details of the withdrawal. If the issue is still relevant, we would be grateful for a response to resolve the issue.

We will also take into account your feedback and suggestions on both the support and Casino options. Player satisfaction is very important to us and we try to offer a large list of providers according to the availability of the region and will continue to work on expanding the list.

Best regards,
The 1xBet Team
• 5 months ago
Some info to you from me and my personal experience on 1xBET.

I adore that there are no ads. It was pissing me of all the time on the previous site I was betting on. After won some money and wanted to get them, I was shocked with the number of withdrawal options, everything you can find here.

There is no bonus, and I would like to have some. And to my mind the amount of slots could be more. I just get tired of casino sometimes and it helps.
  • no ads
  • a lot of withdrawal options
  • no welcome bonus
  • small number of slots
1xBet Casino
Thank you for sharing your opinion. We are glad that you liked the variety of payment methods available for withdrawal.

As for bonuses, I dare to say that we offer a great variety of promotions, including welcome bonus, in the form of four bonuses, which we offer when depositing from the first to the fourth deposit. In addition, we constantly offer current tournaments from providers and new promo codes for freespins. With all promotions and terms of their use you can read in the section PROMO - PROMOTIONS - CASINO.

The list of available slots is also quite diverse, although it may vary depending on your region, but we will take into account your wishes, and will continue to expand our list of new slots. We wish you a pleasant game, thank you for staying with us.

Best regards,
The 1xBet Team
• 5 months ago
Hii, will share some thoughts on 1xbets, see Why I got.

Very sad to say , but there are no bonuses , or I did not find them, I dont know. Tech support did not help me with it and with other problem. So I think it can be fixed.

I like big number of casino and slots games. It Just very up lifting to see that meny. And ofc I like that sending deposit very quickly. Almost immediately.
  • Quickly Withdrawal
  • A lot of casino here
  • No bonuses
  • Tech support does not help
1xBet Casino
Hello.

Thank you for sharing your opinion. Our casino offers quite a few different bonuses like deposit bonuses, VIP cashback, various tournaments and promo codes. With all the current bonuses and terms of use you can always read in the section PROMO - PROMOTIONS - CASINO.

About support we are very sorry to hear that you have such an impression. Our specialists try to process all requests without exception providing all available information. We will be grateful if you share more information about your situation with support so that we can analyze it and improve our work. Know that we are always ready to help you.
We wish you good luck and new victories.

Best regards,
The 1xBet Team
• 5 months ago
Hi wanted to share my experience on 1xbet since I am on the website for couple of months .
The first thing I noticed when registering to the platform was how much time it actually takes definitely more than it should be. It seems like 70-80 hours is too much actually I remeber that there was max 24h for the verification check also I think that withdrawal process could be much faster. I dont mind to wait for 5-10 hours more to get my money but when iit crucial since I neeed it to pay off some stuff. I makes me uncomfortable.
I like the number of casino options they have here, its fun to change the game someties also I m betting from time to time and it also possible on the platform. BTW as for me the interface is a bit overloaded especially in casino where the one need to focus and be present.
Also I would like to tell that tech support guys could be a bit more friendly. I am a customer and here I receive really good technical help which I am grateful for but want to be treated well. Thats my point actually.
  • Big range of casino options
  • great tech help
  • overloaded website
  • verification and withdrawal takes a lot of time
  • tech guys should be a bit more friendly
1xBet Casino
Hello,

Thank you for sharing your opinion and experience using our platform. We will certainly accept all your wishes and comments on improving our service, so that the game in our casino brought you pleasure and comfort.

Indeed, according to the rules, the verification of documents can take up to 72 hours, in order to avoid errors and detailed verification of identity to ensure safety, so we sincerely hope for your understanding in this matter.

Also realizing the importance of fast transfers, all withdrawals are processed by us with the highest possible speed, which usually takes no more than 15 minutes, after which the funds are sent for processing by the issuing bank on the speed of which we unfortunately can not always influence.

Our specialists are always ready to help you with any question, as well as to accept your wishes and suggestions for the work of our site. Thank you for staying with us.

Best regards,
The 1xBet Team
• 8 months ago
Decent bookie for sports betting, awful for casino and games. 1xbet is the worst casino and " 1xgames" . been using for a while now, not too many complaints as a bookie for sports betting but as a casino, its awful, full of scam games, and freezes so you cant keep track of your balance. would NOT recommend to anyone.
Casino starts to lag when you are winning, and the image freezes and suddenly you lose and start losing several times, and you cant even see what happened. On top of the lag they have when you start winning, your credit inside the casino also freezes so you do not keep track of how much you are losing or winning. I had this happen several times.
1xGames are the biggest scam they offer. Played some times and would be around break even almost always, in the last 2 years is impossible to win, i calculated my RTP over 3 months, and it was around 15%. For every 100€ you spend you will get back around 15€. This is definitely rigged and a scam to offer such low RTP. They "offer" 50% and 2x rewards, but its coded to as soon as you use, you lose instantly. i was offered 20 " 2x on blackjack " , i played 10 times before using, winning 4 and losing 6, which is fair, as blackjack has around 97-99% RTP, when i used the 2x and 50% reimbursment for their blackjack , thinking it was a good deal, i lost 19 times and won 1. 2X your bet and 50% reimbursment is coded for you to lose 100% of the times. I know casino is made for you to lose in the long run, but offering a RTP of 15% or less is a scam, and thats why i stopped using 1xbet casino, would not recommend to anyone.
Awful customer support, the answers are always the same, no good bonuses, no option to limit deposits and they complicate and delay your decision to block your account. As long as you are losing money, they will not allow you to block your account. Best option is to delete the app or change the password to something you cant remember, as they will not let you limit deposits or block account.
PS: Terrible crypto rates, as their conversion charges you around 5-10% of what you deposit and withdraw. If you withdraw or deposit 100$, you will only get around 90-95$.
  • Decent bookie for sports betting
  • Decent app
  • Decent FAQs
  • Casino lags only when you are winning,the image freezes and suddenly you lose everytime. had this happen several times now, both casino and their games.
  • They offer cashback of 3-5%, which you can claim after 24H, but its not a cashback, its X amount of € to withdraw but you only get " spins " to a Wheel full of 50% and 2x your bet that only takes away your chances of winning even more.
1xBet Casino
Dear user

Thank you for reaching out to us, although we understand your concerns, it seems there might have been an situation that needs further investigation. We value your feedback and would like to assist you in resolving any cases you might have encountered.

I would like to draw your attention to the fact that according to the Terms & Conditions of the Company, the player agrees that all games are randomly generated:
26.12. The Customer participating in the Bookmaker's games and bets realises and agrees that the outcome of such activities is determined by a random number generator only. As a result, the Customer is ready to accept any result of this kind.
Before registration, all clients are provided access to our company rules, and it is assumed that they have read and consented to these regulations.

To address this matter effectively, could you please provide us with your account ID with more details about the issue you experienced? Our dedicated team will thoroughly investigate the matter once we have more information from you.

We genuinely care about our players' experiences and strive to ensure a positive gaming environment for everyone. Your cooperation will help us better understand and resolve any potential issues.

Looking forward to hearing back from you soon.

Best regards,
The 1xBet Team
• 10 months ago
I played in this casino since 2017 so in fact i didn't get problems with them.
but this year i did a 2 factor google authentication on the account then i lost the key . So every time i enter the necessary info to login it doesent log
So i submitted a complain to the support team and THEY DIDN'T RESPOND AT ALL
Please open i just wanna play here no other website i like rather then 1xbet
  • Many ways to deposit for tunisian
  • BAD support team
1xBet Casino
Hello!

Thank you for taking the time to reach out to us. We value your input and are actively working to address any issue at hand. We are here to support you and ensure a satisfactory resolution.

For that, will you please provide a bit more data, like your gaming ID, the email you contacted about the two-factor authentication and the email you used to mail there? If possible, please provide a ticket ID of your inquiry so that we could swiftly locate it and review your situation the fastest way possible

Looking forward to hearing back from you!

All the best,
The 1xBet Team
• 1 year ago
Casinos prevent my self-exclusion.

It is important for casinos to promptly self-exclude at the customer's request. Otherwise, you may accidentally overuse it.

7/11/2023
(casino)
Is your decision related to specific issues with your gaming account or the quality of our customer service?

(Me)→Both

7/12/2023
Please fill in all the mandatory fields in your Personal Profile as completely and accurately as possible.

(Me)I did.Please Close now

7/13/2023
(casino)
Please fill in a number of your document in your Personal Profile as completely and accurately as possible.

(Me)I did

7/14/2023

(casino)
Please provide us with the colored photos of your identity document (both sides), the number of which has been entered in the Personal Profile.

(Me)I did!you should say from the beginning!





casino didn't tell me about all necessary things from the beginning,
So Self-exclusion is delayed
by speaking one by one.
1xBet Casino
Hello!

Thank you very much for the provided information. Would you please let us know you your account was successfully self-excluded at last? If not, would you please tell us your gaming ID and the email you contacted block@1xbet-team.com to self-exclude your account?

Rest assured, we take customer feedback seriously and are ready to investigate the issue. We are determined to find a solution that will meet your expectations.The aforementioned data will help us take a deep dive and thoroughly look into your situation and swiftly resolve it

We are looking forward to hearing back from you!

Best regards,
The 1xBet Team
• 1 year ago
GREAT GAMING EXPERIENCE AND VERY QUICK WITHDRAWALS, IN A QUESTION OF HOURS THE DEPOSITS REACH YOUR ACCOUNT.
  • QUICK WITHDRAWALS
1xBet Casino
Dear user,

Thank you for taking the time to provide a review. We are grateful for your recognition of our continuous efforts to maintain the highest standards of service and reliability in our betting platform.

Your satisfaction remains our primary focus, and we're here to assist you in any way we can.

Best regards,
The 1xBet Team
• 1 year ago
Excellent casino, many games. Live sports betting. Good customer service
  • Variety of games
  • vip return program
  • fast withdrawals
1xBet Casino
Dear Maria,

We are truly grateful for the time you invested in sharing your positive feedback about our betting platform. Your acknowledgment of our unwavering commitment to excellence in service and reliability resonates deeply with us.

Any additional insights or inquiries you may have are more than welcome, and we encourage you to connect with us. Ensuring your satisfaction remains our primary focus, and we are fully dedicated to promptly addressing your needs.

All the best,
The 1xBet Team
• 1 year ago
1xbet became my love nowadays i used to play mostly in the national websites
then wakin' up with a news that 1xbet accepted D17 & sobflous as a payment option .
So i decided to play on 1xbet for life as long as they keep the promises to accept national payment option and keeping be super fast on the withdrawals
  • Fast withdrawals
  • Nice games not fake
  • Birthday gifts
  • Accepted D17 and sobflous for tunisians
1xBet Casino
Dear Mohamed,

We sincerely appreciate your thoughtful feedback and the time you took to share your positive experience with our services. It's immensely gratifying to know that our efforts have made a positive impact on your satisfaction.

We look forward to consistently exceeding your expectations and are grateful for your ongoing support.

Best regards,
The 1xBet Team
• 1 year ago
1xbet is a really nice casino. I play here often and win periodically. Withdrawals are always superfast. There are good bonuses. A lot of payment options - you can choose the best for you. I prefer crypto. Once I had to go through the verification. It was a bit exhausted. Thankfully, the support team worked brilliantly and helped me a lot.
Despite the fact, I'm the casino lover, the bookie also offers many virtual games, promos
  • many promos
  • fast withdrawals
  • professional support
  • so far so good
1xBet Casino
Dear Jerry94,

We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!

Best regards,
The 1xBet Support
• 1 year ago
I've been betting on 1xbet for about 3 years now. The most important thing for me is a quick withdrawal of funds. I tried different payment systems and I always received my money within 30 minutes. Promo and bonuses could be better. The support service could be faster, but nevertheless they always politely and clearly answer all my questions.
1xBet Casino
Dear BurakYil,

Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant

Best regards,
The 1xBet Support
• 1 year ago
I really like this casino, it has very good casino games, slots and slots, it amuses me, a lot
  • positively this casino app is great
• 1 year ago
I play on 1xbet website near 2.5 years. Withdrawal of any amount takes not longer than half a day. I didn't face with any scam. Money credit to my ewallet quickly, deposits are easy. I also like to watch esport competitions live-broadcasts. Sad that not every bookie in 2022 has this opportunity
  • quick withdrawals on ewallet
  • high odds on soccer and cricket
  • secure bookmaker
  • many advertising
  • not the highest bonuses
• 1 year ago
When you create an account, they don t ask you to complete allo informations, but you can make a deposit. But when you ask for the welcome bonus, they say the informations are not completed and you can t get the bonus. I completed all informations and never get the Bonus. The assistance is bad without explanations
• 1 year ago
Play on 10/27/2022 at 4:30 am Venezuela time, at 1xbet (2xwin Rouletta) win the jackpot by playing the same number twice. It was announced on the screen that I had won the sum of €9000 followed by that the game was paralyzed for 20 seconds so I quickly took a screenshot where you can see the sequence that I played twice on 9 I exited the game and realized that no I credit the money; I immediately contacted support, sent the required evidence, but since the scam occurred, I have spent more than 25 hours without a solution. They have made me waste my time, they pass me from one support to another and to another, sending me to wait 30 minutes and so on, until claiming that his roulette game had no errors regardless of my evidence. And placing a bot that only repeated the same and the same. I want justice, I want my money back.
  • I DO NOT RECOMMEND IT, they do not credit the money when you win the jackpot, they are thieves and they keep you online for more than 24 hours and then wash their hands and cheat. Terrible service as an online casino, the idea of these people is just to scam there are thousands of users complaining about the same thing.
• 1 year ago
I tried a couple of other bookmakers before and 1xbet bookmaker is a good one. I'm always getting rewarded and the odds are good on sports. Earlier I got 1xbet complaint, but it was resolved with ease regarding free bets. Support acted swiftly and without causing too much hassle. 1xbet promos are still top for free bets. Besides, they took my crazy bet when other bookies wouldn't. I think 1xbet is a good gambling site.
• 2 years ago
This is a very good bookie. I'm using this platform near 6 months and have only good experience. I have earned more than 5k from 1xbet last month. Withdrawal always quick, I am very happy to use this bookie. Hope I won't be disappointed in the future 😊
1xBet Casino
Dear Ronny_Jay7,

We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!

Best regards,
The 1xBet Support
Safety Index explained

Safety Index of 1xBet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 1xBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about 1xBet Casino and related casinos (184)

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