Whamoo Casino Review

Name: Whamoo Casino Review
Item: Whamoo Casino
Rating: 3.5

3.5/10Safety Index Low by Casino Guru

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Visit Casino

Show company details

Payment methods

Show all (38)

Withdrawal limits

per month

€25,000

per week

€5,000

per day

€1,000

Owner DialMedia Ltd.

Operator DialMedia Ltd.

Established 2020

Estimated annual revenues

> $1,000,000

Licensing Authorities

Malta (MGA)

OverviewBonusesUser reviews14Safety Index explainedDiscussion5Payment methods38

Whamoo Casino Review

In this review, Whamoo Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Whamoo Casino has a Low Safety Index of 3.5, which means it ranks low in terms of fairness and safety according to our methodology. Continue reading our Whamoo Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Is Whamoo Casino fair and safe? Safety Index explained

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Whamoo Casino, we have looked closely into the Terms and Conditions of Whamoo Casino and reviewed them. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.

Whamoo Casino is a medium-sized online casino based on our estimates or collected information. In proportion to its size, it has received complaints with a very high total value of disputed winnings. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

To our knowledge, Whamoo Casino is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

In our comprehensive review of all relevant aspects, Whamoo Casino has attained a Low Safety Index of 3.5. We encourage players to avoid this casino and seek out one with a higher Safety Index.

Note: Whamoo Casino is linked to 4 other online casinos, based on the information we've collected. The Safety Index of Whamoo Casino takes into account the qualities of all the interconnected online casinos.

T&Cs of Whamoo Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Whamoo Casino to be unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

Whamoo Casino player complaints

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 4 complaints directly about this casino in our database, as well as 11 complaints about other casinos related to it. Because of these complaints, we've given this casino 7,531 black points in total, out of which 246 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Whamoo Casino user reviews and feedback

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 14 player reviews of Whamoo Casino so far. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Company information and licenses of Whamoo Casino

Whamoo Casino is in the ownership of DialMedia Ltd and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.

Whamoo Casino holds a gambling license in Malta issued by Malta Gaming Authority.

Withdrawal limits, win limits, and payment method options

Whamoo Casino supports 38 payment methods. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, Trustly Pay, Neosurf, Boleto Bancário, Zimpler, AstroPay, Online bank transfer, Bank transfer, Flexepin, Skrill 1-Tap, Instant Bank Transfer, Jetonbank, MuchBetter, Jeton, flykk®, Instant EFT by Swiffy, Interac, CashtoCode, Mitek, Voucher, eZeeWallet, PurplePay, Rapid Transfer, Revolut, mPAY, Klarna, MiFinity, N26, Noda pay, Citizen, Funanga, TrueLayer, Volt.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits	Win limits
EUR 1,000 per day	No win limit
EUR 5,000 per week
EUR 25,000 per month

Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at Whamoo Casino are displayed in the table below.

Language	Website	Customer support	Live chat
English
Spanish
German

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Whamoo Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Whamoo Casino as good.

Whamoo Casino casino games and slots

Whamoo Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

The casino's game library includes titles from 45 providers. This includes NetEnt, Play'n GO, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, iSoftBet, Playson, Amatic, Ezugi, BGaming, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Network, Booming Games, Oryx Gaming, Gaming Corps, Atomic Slot Lab, Platipus, Kajot, Reel Kingdom, Fugaso, Win Fast, Skywind Group, Stakelogic, Iconic21 (BETER Live), BF Games, G Games, Fazi, Retro Gaming, Spribe, Touchstone Games, Gamomat, Kalamba Games, Golden Hero, Revolver Gaming, Reevo, RAW iGaming, Wild Streak Gaming, Ruby Play, Hurricane Games.

Bonuses and codes offered by Whamoo Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 4 bonuses from Whamoo Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: For more information about this casino's offers, check out our separate page dedicated to Whamoo Casino bonuses.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (38)

Withdrawal limits

per month

€25,000

per week

€5,000

per day

€1,000

Games

Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (3)

English customer support

All languages (3)

English live chat

All languages (3)

Game providers

Show all (45)

Casino screenshots

Positives

Wide range of bonuses both for new and loyal players
Nice website

Negatives

Very strict terms and conditions
Some unresolved complaints
Maximum daily withdrawal for Neteller, Skrill, Debit/Credit card is €1000
Not all payment methods are available for all countries

Interesting facts

Weekly withdrawal limit for players who withdraw a sum of money equal to or greater than 5 times their lifetime deposits across the casino group is €5,000
Small international casino

Author: Mária Buvalová Last updated: 27 Nov 2025 Anything incorrect or missing? Let me know

Whamoo Casino bonuses

Browse all bonuses offered by Whamoo Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Whamoo Casino

This is a place to share experience with Whamoo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough data

Rated by 14 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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Casino Guru

We want players to understand gambling.

filipberg2000

Bronze

Austria

• 10 months ago

Had good experience at Whamoo Casino. A lot of things to do with promotions and loyalty program. Also had good help from the customer support

Good support team
Nice promotions
Many deposit option

not 24/7 support

devscott87

Bronze

Ireland

• 1 year ago

I'm leaving a review here having had a justified complaint which resulted in a lot of points against Whamoo being listed here.

During the verification process, I had to visit Bank of Ireland twice to get statements that were stamped by the bank. They rejected the first lot without giving any decent reason, and then they rejected / told me there was discrepancies identified in my documents. This was obviously in bad faith as I don't see I could obtain a more legitimate source of information than having a branch stamp each of my statement pages to verify their authenticity.

I did register a complaint with the ADR, which has been rejected as they claim I didn't register a complaint directly with Whamoo first. I tried, but since they refused to engage and clearly were intent on not paying my winnings, I had no choice but to then bring a dispute via casino.guru

Since Whamoo won't engage with me, or Casino.guru, and the ADR won't accept a complaint without Whamoo's complaints process first being followed, I'm in a chicken and the egg scenario which has meant my winnings have gone unpaid. I reached out to their payments verification team several times to register my dissatisfaction over a period of a couple of months but I never heard back. Customer support confirmed on more than one occasion that the matter had been escalated.

If you're a high roller and thinking about playing somewhere, don't make it Whamoo or any of their casinos. Just play somewhere that doesn't want you to get your bank statements stamped then reject them anyway, and then refuse to talk to you.

There are loads of great casinos out there instead.

Refused to engage with a complaint directly
Refused to engage properly with Casino.Guru
Payments verification email given does not respond
Will use any excuse to avoid paying winnings

Whamoo Casino

Hi devscott87,

Thank you for your review.

I am sorry to hear that you didn't have the great experience with your account that we want our players to have.

We didn't receive an official complaint from you to respond to, but I've checked your account out further to this review. It seems we asked you to verify your account before processing a withdrawal - pretty standard practice. There were discrepancies between documents you sent us (both with the data on your account, and the documents between themselves). So we asked you for extra documents (as AML law tells us to). Unfortunately, our verifications team still had substantial reasons to suspect that some of the documents provided were not genuine. As a result, your account was closed and winnings voided.

There are limits with what we can share here publicly (versus if you'd followed our Complaints Procedure and submitted a complaint to us: https://whamoo.com/complaints), which may be why the dispute wasn't solved in our favour here due to our inability to share sensitive information with the forum.

However, it seems you contacted MADRE, an alternative disputes resolution entity. The ADR decided on the subject matter of your complaint and found our actions justified based on money laundering regulations. Despite us not all getting the outcome want with our players of easy game play, win or lose, there's nothing for us to add here that you haven't already received as an official result from the ADR.

All the best.

rile15

Platinum

Slovenia

• 2 years ago

very bad casino, I won €150 in a tournament and when they put the money in my account, the conditions were that I should play €7,500 with this money, and when I turned €7,500 from €150, I contacted the agent, how can I not withdraw €1,000, which I played them, I got the answer that the €150 I got from the tournament is worth nothing and that I have to deposit the money, hello. o k I deposited €30 again and the same thing again, the agent asks for money again, I have €800 in my account and they tell me that it will be deleted .. don't play here

Whamoo Casino

Hi Rile15,

I'm sad to hear that your opinion about Whamoo has changed so much from last week when you were very happy after cashing out winnings with ease.

Casinos do things differently, but we make sure we're very clear with our bonus rules and in explaining how wagering works. We know it's not for everyone, but lots of people love it because they have the chance to unlock even more winnings, just by playing how they were going to anyway. You got the €150 Bonus after opting in to our tournament, and a 50x wagering requirement for placing 7th in a 10 cent wager tournament, with uncapped winnings/cash out, we feel is pretty competitive.

I'm sorry you are disappointed with your most recent experience and we would never ask you to deposit money you don't want to. I've checked through all of our conversations and I can't see anyone telling you that the bonus would be deleted, please share this with us in case you contacted us whilst you weren't logged in and I've missed it somehow.

I hope that we can get back on track and would welcome any feedback you have for improvements, and will make sure it gets to the right people.

I look forward to hearing from you and hope that we'll be sailing smooth again soon.

Kind regards,

Emma

Anonymized359

Silver

Germany

• 3 years ago

Would have liked to give 5 stars but this casino is far from it. In itself it's ok good deposit methods, large selection of games no restrictions bonuses are ok requirements are unacceptable. I also think it's bad and that's a very important point, that this casino is very stingy. Fun and excitement is not offered, it gets very boring very quickly. I will not recommend the casino to anyone.

Good deposit methods
Gute Einzahlungsmethoden
Large selection of games
Große Spieleauswahl
No restrictions
Keine Einschränkungen

Boring Casino
Langweiliges Casino
Very stingy
Sehr geizig
The RTP is in the basement
Die RTP ist im Keller

Milo1

Bronze

Germany

• 3 years ago

Don't pay out, say the money has been transferred but nothing arrives! Be careful, you are chasing your money here.

Safety Index of Whamoo Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Whamoo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low3.5/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

Very high value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

Playing restricted games while wagering bonuses may forfeit bonus balances
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Use of the Martingale betting strategy may result in confiscated winnings
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Detection of some basic betting techniques may result in confiscated winnings
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Common bonus hunting strategies may be seen as a serious T&C violation
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
Read less
Read more
Detection of some betting techniques while wagering bonuses may result in confiscated winnings
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Wagering requirement on all deposits is higher than necessary
T&C copied from the casino's website (in English):
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Players must watch how much they bet even when playing without bonuses
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Winnings from bonuses claimed while there are pending withdrawal requests may be forfeited
T&C copied from the casino's website (in English):
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Read more
Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Complaints about Whamoo Casino and related casinos

(25)

25All0Opened6Unresolved11Resolved8Rejected

Complaints directly about Whamoo Casino

Our verdict Against fair gambling

Player’s winnings are being confiscated.

The player from Italy had won 7800 euros but faced issues withdrawing the funds after the casino claimed a breach of bonus terms related to game variance. They only offered to release 260 euros from a 3000-euro deposit, leading the player to feel wronged. The Complaints Team noted that strategic variation in bet selection was not considered an unfair practice and emphasized the need for clear communication of rules to players. Despite efforts to engage the casino, no cooperation was received, resulting in the complaint being marked as unresolved. The player was advised to contact alternative dispute resolution services for further assistance.

Read moreRead less

Unresolved Submitted: 16 Oct 2025

Disputed amount: €7,800

Our verdict Player stopped responding

Player's account has been closed without explanation.

The player from Ireland faced account closure and the voiding of her winnings after requesting a withdrawal. Despite having provided KYC documents, including a selfie with her ID, the casino accused her of "collusion," which she denied. She contacted them multiple times but received no proper explanation for the closure. The Complaints Team was unable to proceed with the investigation due to her lack of response to inquiries, resulting in the closure of the complaint for the time being. The option to reopen the complaint remained available to her in the future.

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Closed Submitted: 16 May 2025

Disputed amount: €26,000

Our verdict Justified complaint

Player's account was locked after a withdrawal attempt.

The player from Ireland had problems with withdrawing funds from the online casino starting in March 2023, after providing KYC and bank documents. The player's account was permanently locked in January 2024 when he tried to make another withdrawal, and the casino stopped responding to his inquiries. The casino claimed the documents provided were not genuine, leading to the account being blocked and withdrawals voided. Despite the player submitting additional evidence to verify his identity and address, the casino maintained its decision. We found the casino's approach unfair and closed the complaint as unresolved, which may negatively affect the casino's rating.

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Unresolved Submitted: 10 May 2024

Disputed amount: €4,125

Our verdict Unjustified complaint

Player account has been blocked.

The player from Sweden received free spins, won 2100 euros (SEK 23,000), and wanted to withdraw the winnings. However, the casino required a deposit to redeem the bonus. They requested a break from the website but were subsequently blocked from logging in. Despite wanting to reopen the account and transfer the 1600 euros for withdrawal, the casino refuses to reopen the account. We rejected the complaint because the player didn't respond to our messages and questions.

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Closed Submitted: 10 Jun 2023

Disputed amount: 23,000 kr

Our verdict Case closed

Player’s withdrawal has been delayed.

Despite verifying their account and having no issues, the player from Finland has not received their €1000 withdrawal from five days ago. Despite assurances from customer service that it would take 1-3 days, the money has not arrived, and the casino is unresponsive to emails. Player’s complaint has been resolved successfully.

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Resolved Submitted: 16 May 2023

Disputed amount: €1,000

Our verdict Other

The player struggles to verify his account.

The player struggles to verify his account as the casino is not accepting his documents. As the player confirmed that no more help was needed regarding the verification, we rejected the complaint.

Closed Submitted: 22 Nov 2022

Disputed amount: ??

Our verdict Case closed

Player’s account has been blocked.

The player from Finland had their account blocked without further explanation. The pending withdrawals are still being held by the casino.

Resolved Submitted: 02 Jun 2022

Disputed amount: €900

Our verdict Case closed

The player's withdrawal is delayed.

The player's withdrawal is delayed for a day. The complaint was resolved as the player received his money.

Resolved Submitted: 01 Jun 2022

Disputed amount: €650

Our verdict Case closed

Player's account has been blocked.

The player from Finland has been blocked without further explanation. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

Resolved Submitted: 31 May 2022

Disputed amount: €900

Our verdict Player stopped responding

Player’s deposit has never been credited to her account.

The player has deposited money into her account, but the funds seem to be lost. We rejected the complaint because the player didn't respond to our messages and questions.

Closed Submitted: 29 Dec 2021

Disputed amount: €108

Show more complaints (+10)