VasyCasino Review

The player from Berlin won 500€ after playing with a bonus However, the casino cancelled the withdrawal and reduced the balance to 50€, justifying it by referring to the maximum win limit from free spins. The player argues this is irrelevant as the winnings were from real money play.

The player from Germany won 1,900 Euros with a wager-free bonus at VasyCasino. He canceled the bonus and requested a withdrawal, continuing to play with the remaining balance. The casino canceled the withdrawal and confiscated the winnings, citing a max bet rule violation which the player denies. After a closer examination, we ended up rejecting this complaint as unjustified.

The player from France is dealing with an issue regarding a canceled €30 deposit on VasyCasino that still reflected on their bank account. On top of that, their account was closed, leaving behind a €3.14 balance. This comes after multiple successful KYC verifications. After contacting casino and their affiliates we still weren't able to get a response.

The player from Germany was accused of breaching the T&Cs. The casino confiscated his winnings and closed the account. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.

The player won €3,498 after meeting the €10,000 wagering requirements but faced a shocking denial of their payout. The casino accused them of exceeding the €4 maximum bet per spin, despite the player's claim of adhering to the bonus conditions. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Hesse has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany requested a withdrawal two weeks prior to submitting this complaint. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.