Our expert casino review team has carefully analysed Universal-Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Universal-Casino has a Below average Safety Index of 6.1, which makes it a less than ideal option for most players in terms of fairness and safety. Proceed with reading our Universal-Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index of Universal-Casino – Is it fair and safe?
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Universal-Casino, we read and assessed Terms and Conditions of Universal-Casino in-depth. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
Based on our estimates or gathered data, Universal-Casino is one of smaller online casinos. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
We did not find Universal-Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, Universal-Casino has landed a Below average Safety Index of 6.1. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.
Universal-Casino T&Cs
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Universal-Casino to be unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Universal-Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
User feedback and assessment of Universal-Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, there are no user reviews available for Universal-Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Universal-Casino company information and licenses
Universal-Casino belongs to ProgressPlay Limited and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
Universal-Casino has been granted licenses by authorities in the following countries or regions: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).
About payment methods and win and withdrawal limits
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 3,000 per week
No win limit
EUR 6,000 per month
USD 3,000 per week
USD 6,000 per month
Unlimited in GBP
NOK 30,000 per week
NOK 60,000 per month
CAD 3,000 per week
CAD 6,000 per month
BRL 30,000 per week
BRL 60,000 per month
INR 300,000 per week
INR 600,000 per month
JPY 300,000 per week
JPY 600,000 per month
NZD 3,000 per week
NZD 6,000 per month
ZAR 60,000 per week
ZAR 120,000 per month
GTQ 30,000 per week
GTQ 60,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at Universal-Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Japanese
24/7
Finnish
24/7
French
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at Universal-Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Universal-Casino to be average.
Slots and casino games at Universal-Casino
You can play these types of games at Universal-Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.
Titles supplied by 72 casino game providers are available. This includes NetEnt, Nolimit City, Microgaming, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Big Time Gaming, Scientific Games (SG Digital), Nextgen Gaming, ELK Studios, Eyecon, Barcrest, Wazdan, Lightning Box, Spinomenal, Rabcat, 1X2 Gaming, Tom Horn, 2By2 Gaming, Iron Dog Studio, Chance Interactive, Games Warehouse, Inspired Gaming, PearFiction Studios, Ino Games, Oros Gaming, Old Skool Studios, Half Pixel Studios, Wishbone, Slingshot Studios, Alchemy Gaming, Skillzzgaming, Shuffle Master, GONG Gaming Technologies, Nailed it! Games, Fortune Factory Studios, ALL41 STUDIOS, Northern Lights Gaming, On Air Entertainment, Bet Digital, Foxium, Buck Stakes Entertainment, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Gameburger Studios, Real Dealer Studios, Switch Studios, Leap Gaming, Slot Factory, Neon Valley Studios, Fugaso, Skywind Group, Gamevy, High Limit Studio, Pulse 8 Studios, SpinPlay Games, Neko Games, Gold Coin Studios, Hammertime, Core Gaming, Aurum Signature Studios, Games Global, Just For The Win, Snowborn Games, Stormcraft Studios, Circular Arrow, Hacksaw Gaming.
Universal-Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 7 bonuses offered by Universal-Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Visit our separate page on Universal-Casino bonuses to learn more about this casino's offers.
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Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
All games (15)
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(6)
All website languages
EnglishFrenchSpanishFinnishJapanesePortuguese
English customer support
All languages
(6)
All customer support languages
EnglishFrenchSpanishFinnishJapanesePortuguese
English live chat
All languages
(6)
All livechat languages
EnglishFrenchSpanishFinnishJapanesePortuguese
Game providers
Show all
(72)
Game providers (72)
Positives
Good selection of game providers
Simple and clean website design
Various responsible gambling options available
Negatives
Not all payment methods are available for all countries
Withdrawal fees
Low monthly withdrawal limit
Interesting facts
Small international casino
Live chat support uses the auto-translate feature for some languages
Browse all bonuses offered by Universal-Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Universal-Casino
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Safety Index explained
Safety Index of Universal-Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Universal-Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average6.1/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about Universal-Casino and related casinos (0)
0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints
We do not have any complaints about Universal-Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Discussion
Universal-Casino Discussion
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