Munya's work in Casino Guru focuses on ensuring that every player complaint is acknowledged, carefully reviewed, and resolved fairly, while also providing accuracy and thoroughness. His dedication to fair play and our Casino Guru database update and maintenance are much appreciated by us and players...
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Munya S.
Author
Munya Shumba
Casino Analyst & Complaint Specialist
Munya's work in Casino Guru focuses on ensuring that every player complaint is acknowledged, carefully reviewed, and resolved fairly, while also providing accuracy and thoroughness. His dedication to fair play and our Casino Guru database update and maintenance are much appreciated by us and players...
This review is all about getting a clear picture of SuperNopea Casino. Our impartial expert team used our casino review process to look at the good, the bad, and everything in between. From the casino's licenses and Terms and Conditions to its player complaints, support, and limits, our expert team checked it all. Their goal was to find out how safe this casino is to play at.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. The result for SuperNopea Casino is a Below average Safety Index of 5.5. It tells us there is room to grow on fairness and safety. Read on to get the full picture on SuperNopea Casino and decide if this casino is worth your time.
Fairness and safety of SuperNopea Casino
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the SuperNopea Casino Terms and Conditions as part of our review of SuperNopea Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.
Based on our estimates or gathered data, SuperNopea Casino is a medium-sized online casino. In proportion to its size, it has received complaints with a high total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
Based on our findings, no important casino blacklists feature SuperNopea Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All of that, together with other factors considered in our review, has resulted in SuperNopea Casino having a Safety Index of 5.5, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, SuperNopea Casino is related to 3 different casinos. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of SuperNopea Casino.
T&Cs of SuperNopea Casino evaluated
Each time we review a casino, we go through its Terms and Conditions to check how fair they are. Our reviews often turn up clauses and rules in casino T&Cs that we regard as unfair or predatory. In some cases, these can be used to justify not paying out player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of SuperNopea Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
Player complaints regarding SuperNopea Casino
We place a lot of weight on player complaints when reviewing casinos. They offer a clear picture of the issues players encounter and how casinos respond to them. We look at all complaints through our Complaint Resolution Center and from other sources. These all go into each casino's Safety Index.
We currently have 2 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 4,576 black points in total, out of which 1,382 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of SuperNopea Casino
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 4 players, SuperNopea Casino does not have a User satisfaction score yet. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Licenses and company information
SuperNopea Casino is owned by Prozone Limited, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
SuperNopea Casino is licensed by Malta Gaming Authority in Malta.
Payment options, withdrawal limits and win limits
SuperNopea Casino supports 11 deposit methods. This includes: Trustly Pay, Nordea, OmaSP, POP Pankki, Revolut, Aktia Bank, S-Pankki, Säästöpankki, Danske Bank, OP Bank, Alandsbanken.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
"Every online casino we review is assessed for the quality and availability of its customer support and the range of languages it supports." Languages and customer support options available at SuperNopea Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
Finnish
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at SuperNopea Casino, account management, withdrawal process, etc. Based on the test we have conducted, we have rated the customer support of SuperNopea Casino as good.
SuperNopea Casino slots and casino games
Players can enjoy these types of casino games at SuperNopea Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Live poker, Live roulette.
Casino games supplied by 55 game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Blueprint Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, ELK Studios, Push Gaming, Posh Monkey Studios, Relax Gaming, Jelly, PearFiction Studios, Sneaky Slots, AceRun, Fantasma Games, Oros Gaming, Wishbone, Slingshot Studios, Alchemy Gaming, Boomerang Studios, Reflex Gaming, Nailed it! Games, Trigger Button Studios, Fortune Factory Studios, All For One Studios (ALL41), Linko Studios, Fish & Chips Games, Northern Lights Gaming, Bitpunch, Bang Bang Games, Foxium, SlotMill, Four Leaf Gaming, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Reel Play, Gameburger Studios, Blue Ring Studios, Neon Valley Studios, Neotopia gaming, High Limit Studio, SpinPlay Games, Games Global, Light & Wonder, Snowborn Games, 4ThePlayer, Hacksaw Gaming, AreaVegas, Print Studios.
Bonuses and codes offered by SuperNopea Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
At present, there is 1 bonus from SuperNopea Casino in our database:
250 EXTRA SPINS on Big Bass Bonanza
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
Prozone Limited
Operator
Prozone Ltd
Established
2019
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SuperNopea Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casinoMedium group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Playing restricted games while wagering bonuses may forfeit bonus balances
Show full rule and our analysis
Complaints about SuperNopea Casino
All(6)
Opened(0)
Unresolved(2)
Resolved(2)
Rejected(2)
Player’s withdrawal is delayed and winnings confiscated.
Disputed amount: €650
Player claims that payment has been delayed.
Disputed amount: €5,265
Player’s refund request is delayed.
Disputed amount: €1,060
Player didn't receive a first deposit bonus in the casino.
Disputed amount: €45
Player wasn't prevented from opening a casino account.
Disputed amount: €4,346
Player is asking for a deposit refund.
Disputed amount: €2,620
Submit a complaint
Games
Games
Explore the game selection available at SuperNopea Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 11
Not Available: 4
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 7
Not Available: 1
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by SuperNopea Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that SuperNopea Casino does not offer any bonuses to players from your country.
Payment methods
Payments
Browse an overview of payment methods supported by SuperNopea Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(11)
Payment methods (11)
Transaction limits
Withdrawal limits
Unknown
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
EUR
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
2 languages
EnglishFinnish
All languages (2)
English
Finnish
Live chat
Available in
2 languages
EnglishFinnish
All languages (2)
English
Finnish
Customer support:
Available in
2 languages
EnglishFinnish
All languages (2)
English
Finnish
Live chat rating
Good
Based on 5 tests
Date and tester
Rating
16 Jul 2025
Ayberk A.
Good
29 Oct 2024
Dominika L.
Good
02 Jan 2024
Kristina U.
Average
07 Jul 2022
Natalia B.
Good
27 Jul 2021
Tomas B.
Good
User reviews
User reviews of SuperNopea Casino
This is a place to share experience with SuperNopea Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 4 users
Very positivePositiveNeutralNegativeVery negative
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Casino Guru
We want players to understand gambling.
• 10 months ago
SuperNopea Casino confiscated over €5,000 of my winnings citing unclear bonus terms – even though the game I was playing didn’t even contribute to wagering. The casino didn’t respond to multiple contacts, and communication throughout the process was almost non-existent.
The case was discussed at Casino Guru, which considered the casino's operations unfair, and the casino has already been blacklisted at AskGamblers.
⚠️ I do not recommend to anyone – winnings can be confiscated and customer service is silent when a problem arises. ⭐ 1/5 – very bad experience.
SuperNopea Casino takavarikoi yli 5 000 € voittoni epäselviin bonusehtoihin vedoten – vaikka pelaamani peli ei edes edistänyt kierrätystä. Kasino ei vastannut useisiin yhteydenottoihin, ja koko prosessin ajan kommunikointi oli lähes olematonta.
Tapaus käsiteltiin Casino Gurussa, joka piti kasinon toimintaa epäreiluna, ja kasino on jo blacklistattu AskGamblersissa.
⚠️ En suosittele kenellekään – voitot voidaan takavarikoida ja asiakaspalvelu vaikenee, kun ongelma ilmenee. ⭐ 1/5 – erittäin huono kokemus.
Confiscation of winnings based on unclear and contradictory bonus terms
Voittojen takavarikointi epäselvien ja ristiriitaisten bonusehtojen perusteella
Games that did not promote recycling were still playable (technical permission)
Pelit, jotka eivät edistäneet kierrätystä, olivat silti pelattavissa (tekninen sallinta)
Customer service did not respond to multiple contacts in a timely manner
Asiakaspalvelu ei vastannut useisiin yhteydenottoihin ajoissa
The casino delayed its responses for weeks
Kasino viivytteli vastauksiaan viikkokausia
The possibility of losing big winnings completely without any fair reason
Mahdollisuus menettää isot voitot täysin ilman reilua perustetta
The casino is already blacklisted on other sites (e.g. AskGamblers)
Kasino on jo blacklistattu muilla sivustoilla (esim. AskGamblers)
• 1 year ago
I have played at numerous casinos over the past 15 years and I was a little surprised to not find many reviews of SuperNopea Casino on various sites, even though it is one of the highest quality casinos in the Bethard product range, so this casino deserves a review.
SuperNopea is one of the easiest casinos to play in terms of depositing and withdrawing money (no registration, Trustly login). The casino is very reliable (Bethard group / Prozone Limited), there are no strange logouts, and e.g. the RTP values of PnG games are unchanged, unlike many other casinos. The MGA license is also a kind of guarantee of quality, vs. the countless Curacao casinos, which is partly even a bit of a wild west in the industry.
The game selection itself is really good, for example, even the less frequently offered WMS slots can be found in the selection. Also the high volatility Hacksaw and NoLimitCity games are naturally available. The casino has a clear layout on mobile/Windows and good weekly promotions for existing players as well.
Withdrawals are amazingly fast, even for larger withdrawals the verification process doesn't take long. For a casino that has been in business for almost 10 years, this is still a good result, many other casinos could learn from this. I definitely recommend SuperNopea instant casino because of its reliability, game selection, and MGA license.
EDIT: The previous situation was in 2024. In 2025, the casino has started to limit the amounts that can be paid out when playing with a bonus. It either indicates the unstable finances of the underlying company or it simply tramples on the player's rights. More and more new games are equipped with high volatility, so if you win, say, 5000 euros, it is not right that the casino keeps, for example, 4500 euros and the player gets to keep 10% of his winnings. For this reason, I am reducing the 5 stars I gave to 2 stars.
Olen pelannut lukuisilla kasinoilla 15 vuoden aikana ja olin hieman yllättynyt, kun en löytänyt montaakaan SuperNopea kasinon arvostelua eri sivustoilta, vaikka se onkin yksi Bethard-tuotevalikoiman laadukkaimmista kasinoista, joten tämä kasino ansaitsee arvostelun.
SuperNopea on yksi helpoimmista kasinoista pelata mitä tulee rahan tallettamiseen ja nostoon (ei rekisteröintiä, Trustly-kirjautuminen). Kasino on erittäin luotettava (Bethard group / Prozone Limited), siellä ei ole outoja uloskirjautumisia, ja esim. PnG:n pelien RTP-arvot ovat muuttumattomia, toisinkuin monella muulla kasinolla. MGA-lisenssi on myös tietynlainen tae laadusta, vs. lukemattomat Curacaon kasinot, joka on osittain alalla jopa hieman villi-länsi.
Pelivalikoima itsessään on todella hyvä, esimerkiksi myös harvemmin tarjotut WMS-kolikkopelit löytyvät valinnoista. Myös korkean volatiliteetin Hacksawit sekä NoLimitCityn pelit ovat luonnollisesti saatavilla. Kasinolla on selkeä layout mobiilissa/Windowsissa sekä hyvät viikoittaiset kampanjat myös nykyisille pelaajille.
Kotiutukset ovat hämmästyttävän nopeita, isommissakin nostoissa kontrollitarkistus ei vie kauaa. Kasinolta, joka on toiminut alalla lähes 10 vuotta, tämä on edelleen hyvä tulos, monet muut kasinot voisivat ottaa tästä oppia. Suosittelen ehdottomasti SuperNopea pikakasinoa sen luotettavuuden, pelivalikoiman sekä MGA lisenssin vuoksi.
EDIT: Edellinen tilanne oli vuonna 2024. Vuonna 2025 kasino on alkanut rajoittamaan ulosmaksettavia summia pelatessa bonuksella. Se joko kertoo taustayhtiön epävakaasta taloudesta tai sitten se vain polkee pelaajan oikeuksia. Yhä useampi uusi peli on varustettu korkealla volatiliteetillä, joten voittaessasi vaikkapa 5000euroa, ei ole oikein että kasino pidättää itsellään esimerkiksi 4500euroa ja pelaaja saa pitää 10% voitostaan. Tästä syystä lasken ensiksi antamani 5 tähteä --> kahteen tähteen.
Absolutely reliable (Bethard Group / Prozone Limited)
Ehdottoman luotettava (Bethard Group / Prozone Limited)
Fast money transfers, even for the largest withdrawals
Nopeat rahansiirrot, myös isoimmissa nostoissa
Game selection
Pelivalikoima
The chat isn't exactly 24/7, but it's adequate.
Chat ei ole aivan 24/7, mutta riittävä kylläkin.
A game manufacturer filter could be useful, but the search function can also find games by manufacturer.
Pelien valmistaja -filtteri voisi olla paikallaan, mutta etsi-toiminnollakin valmistajan pelit löytyvät.
Limited winnings with bonuses, so you have to be afraid when playing that you won't win big because you can't withdraw them.
Rajoitetut voitot bonuksilla, joudut siis pelkäämään pelatessasi ettet voita isosti, koska et saa niitä kotiutettua.
• 3 years ago
I used to only bet on sports here, but recently I also decided to play slots. I liked it very much, everything works great, the casino provides great bonuses. Payouts have always been fast. The design seems a little outdated to me...
Good games
Great bonuses
Pretty fast payouts
A little outdated design
• 4 years ago
As far as casino goes, SuperNopea Casino really comes with almost everything I expected. It’s got great games, helpful bonuses, and stable connection. The only issue I have is its cluttered website and the hot links aren’t helping.
Discussion
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