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OverviewBonusesUser reviews91Safety Index explainedDiscussion1Payment methods8
Sunmaker Casino Review
In this review, Sunmaker Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Sunmaker Casino has a Very high Safety Index of 9.2, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Carry on reading our Sunmaker Casino review to make an informed decision whether or not this casino is the right fit for you.
Is Sunmaker Casino fair and safe? Safety Index explained
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Sunmaker Casino Terms and Conditions as part of our review of Sunmaker Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, Sunmaker Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we are aware, no relevant casino blacklists mention Sunmaker Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
On the whole, also considering other contributing factors in our assessment, Sunmaker Casino has achieved a Safety Index of 9.2, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Note: According to our records, Sunmaker Casino is related to 4 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Sunmaker Casino.
Terms and Conditions of Sunmaker Casino evaluated
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Sunmaker Casino during our review.
Player complaints submitted about Sunmaker Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 4 complaints directly about this casino in our database, as well as 8 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,210 black points in total, out of which 85 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Sunmaker Casino user feedback and reviews evaluated
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Judging by the 91 user reviews given to Sunmaker Casino, it has a Great User feedback score. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Licenses and company data
Sunmaker Casino is owned by PlayCherry Limited and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
Sunmaker Casino has licenses from licensing organizations in the following countries or regions: Malta (Malta Gaming Authority), Germany (Gemeinsame Glücksspielbehörde der Länder).
Payment methods, win and withdrawal limits
Sunmaker Casino supports 8 payment options. This includes: PaysafeCard, Mastercard, VISA, PayPal, Trustly Pay, Zimpler, Bank transfer, Klarna.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
EUR 400,000 per spin
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Sunmaker Casino in the table below.
Language
Website
Customer support
Live chat
English
German
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Sunmaker Casino, managing your account, withdrawals, or other matters. Sunmaker Casino has a good customer support, judging by the results of our testing.
Sunmaker Casino casino games and slots
Sunmaker Casino offers these types of casino games: Slots, Betting, Jackpot games.
Casino games from 48 game providers are offered. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, iSoftBet, Scientific Games (SG Digital), NYX Gaming Group, Amatic, ELK Studios, Push Gaming, Wazdan, Rabcat, 1X2 Network, Booming Games, 2By2 Gaming, Iron Dog Studio, Relax Gaming, edict, Greentube, Oryx Gaming, Gameburger Studios, Fantasma Games, Reel Kingdom, Swintt, Synot Games, Hölle games, Skywind Group, Stakelogic, Skillzzgaming, Gamevy, Peter & Sons, Gamomat, Kalamba Games, Golden Hero, Apparat Gaming, Just For The Win, Hacksaw Gaming, 4ThePlayer, Givme Games.
Sunmaker Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Sunmaker Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on Sunmaker Casino bonuses for additional information about this casino's offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Withdrawal limits
Not Limited for EUR
Games
Show all
Slots
No roulette
No blackjack
Betting
No video poker
No bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games
Types of games
Slots
No roulette
No blackjack
Betting
No video poker
No bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games
Language options
German website
English customer support
All languages
(2)
All customer support languages
EnglishGerman
English live chat
All languages
(2)
All livechat languages
EnglishGerman
Game providers
Show all
(48)
Game providers (48)
Casino screenshots
Positives
Popular progressive jackpot slots
High withdrawal limit
Various responsible gaming options available
Games from many software providers including Merkur
Browse all bonuses offered by Sunmaker Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(91)
User reviews of Sunmaker Casino
This is a place to share experience with Sunmaker Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I made a small profit three days ago, but now my withdrawal has been pending for 72 hours. After contacting support, after waiting half an hour, I only received a response saying my withdrawal was being processed and that I should be patient. However, they advertise payouts within 24 hours, and I can only advise against playing or betting there. There are casinos that pay out via real-time transfer; you have your money within 60 seconds. And the fact that you can cancel the withdrawal on the first day is also a disgrace. What does that have to do with player protection?
Update: After 5 days, the amount was credited back to my player account. Clearly, I'm supposed to gamble it away again so the casino doesn't have to pay out in the end.
Hab vor 3 tagen einen kleinen Gewinn erzielt, jetzt steht meine Auszahlung aber seit 72 Stunden in der Warteschlange. Nachdem ich den Support kontaktiert habe, hab ich nach einer halben Stunde warten nur die Antwort bekommen das meine Auszahlung in bearbeitung ist und ich mich gedulden soll. Sie werben aber mit 24 Stunden Auszahlung, kann jedem nur abraten dort zu spielen oder zu wetten. Es gibt Casinos die per Echtzeitüberweisung auszahlen, innerhalb 60 Sekunden hat man sein Geld. Und das man die Auszahlung am ersten Tag noch abbrechen kann ist auch eine Sauerei, was hat das mit Spielerschutz zu tun.
Update nach 5 Tagen wurde der Betrag wieder auf mein spielerkonto zurück gebucht. Ganz klar ich soll den wieder verzocken damit das casino am Ende gar nicht auszahlen muss.
Advertising with 24-hour payout but takes several days
Werben mit 24 Stunden Auszahlung dauert aber mehrere tage
I enjoy the VIP benefits, but the withdrawal verification process needs improvement. It took longer than expected, which was frustrating. Still, the rewards are worth it.
Very good game selection, quick response from customer service, works technically well, clearly structured, good bonus program and fair bonus conditions.
Safety Index explained
Safety Index of Sunmaker Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Sunmaker Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.2/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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