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Stake Casino IT review
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
  • PayPal
  • PostePay
  • Bank transfer
  • ApplePay
  • SEPA
  • Google Pay
Withdrawal limits
Not limited for EUR
STAKE ITALY S.R.L.
2025
> $100,000,000
OverviewBonusesUser reviews76Safety Index explainedDiscussion1Payment methods6
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Stake Casino IT Review

To help you decide about Stake Casino IT, our expert team did a full review. We used our casino review methodology to check its best features and any areas that need work. Our team verified the casino's licenses, Terms and Conditions, player complaints, support, and limits. They used these key points to score this casino from safe and secure to a possible scam.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Stake Casino IT has a High Safety Index of 8.8, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Continue reading our Stake Casino IT review and learn more about this casino in order to determine whether or not it's the right one for you.

Safety Index of Stake Casino IT – Is it fair and safe?

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Stake Casino IT, we have looked closely into the Terms and Conditions of Stake Casino IT and reviewed them. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.

Considering our estimates and the factual data we have collected, Stake Casino IT appears to be a very large online casino. This casino has a low value of denied payouts in player complaints with respect to its size. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

To our knowledge, Stake Casino IT is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

All of that, together with other factors considered in our review, has resulted in Stake Casino IT having a Safety Index of 8.8, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.

T&Cs of Stake Casino IT evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of Stake Casino IT during our review.

Stake Casino IT player complaints

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 6 complaints about this casino in our database. Because of these complaints, we've given this casino 9,891 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Stake Casino IT user reviews and feedback

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Based on the 76 user reviews of Stake Casino IT in our database, it has a Great User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Company information and licenses of Stake Casino IT

Stake Casino IT is in the ownership of STAKE ITALY S.R.L. and has an annual revenue estimate greater than $100,000,000. Based on the revenues, we consider it to be a very large online casino.

Stake Casino IT holds a gambling license in Italy issued by Agenzia delle Dogane e dei Monopoli.

Withdrawal limits, win limits, and payment method options

Stake Casino IT supports 6 payment methods. This includes: PayPal, PostePay, Bank transfer, ApplePay, SEPA, Google Pay.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
Unlimited No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at Stake Casino IT are displayed in the table below.

Language Website Customer support Live chat
Italian Yes Yes Yes24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Stake Casino IT, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Stake Casino IT as good.

Slots and casino games at Stake Casino IT

Stake Casino IT gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

The casino's game library includes titles from 17 providers. This includes NetEnt, Nolimit City, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, Playson, BGaming, Booming Games, Relax Gaming, Bullshark Games, WMG, Backseat Gaming, Hacksaw Gaming, Octavian, Fazi, Esa Gaming.

Stake Casino IT bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

Sadly, there are now no bonuses available from Stake Casino IT stored in our database.

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • PayPal
  • PostePay
  • Bank transfer
  • ApplePay
  • SEPA
  • Google Pay
Withdrawal limits
Not limited for EUR

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
No scratch cards
eSports betting
Crash games
Real GamesVerified by Gamecheck

Language options

it
Italian website
it
Only Italian customer support
it
Only Italian live chat

Game providers

Show all (17)
  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Big Time Gaming
  • Evolution Gaming
  • BGaming
  • Red Tiger Gaming
  • Playson

Casino screenshots

stake_casino_it_homepage_desktop
stake_casino_it_game_gallery_desktop
stake_casino_it_promotions_desktop
stake_casino_it_homepage_mobile
stake_casino_it_game_gallery_mobile
stake_casino_it_promotions_mobile

Positives

  • New casino, but part of a popular group
  • Good selection of games
  • Live chat support is available 24/7

Negatives

  • No withdrawal option for cryptocurrencies
Casino Bonuses

Stake Casino IT bonuses

Browse all bonuses offered by Stake Casino IT, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (76)

User reviews of Stake Casino IT

This is a place to share experience with Stake Casino IT. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 76 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru
We want players to understand gambling.
• 1 month ago
Very good experience, the only negative is that some providers like NoLimit cannot be played due to the region, which doesn't happen in other casinos.
Very easy to use, fast deposits and fast withdrawals.
  • Good customer service, support in several languages.
  • Good interface
  • Excellent VIP system
  • Depending on the country, some providers may not be compatible.
• 4 months ago
Today, December 9, 2025, I had a very serious problem playing Plinko Original Stake with 16 rows.
I placed a bet of 0.00131072 LTC and the ball clearly landed on the x26 multiplier, but the system credited me absolutely nothing.
The only possible rewards in high mode with 16 rows are:
x0.2, x2, x4, x9, x26, x100 and x1000.
In other words, there's NO way to misunderstand what I saw: the ball landed exactly on x26, not on any other square.
The problem is that at the end of the game the multiplier did not appear, the corresponding winnings were not credited, and it was simply recorded as if it had been x0.2 or nothing.
This is NOT my mistake, I know perfectly well how to read the Plinko result, I have been using this method for months, and I have never experienced anything so blatant.
This is no longer a simple error, this LOOKS LIKE theft, because the game showed one result and the system credited another.
They are taking away a legitimate profit from me, and that directly affects my balance and my trust in the platform.
I demand that you review my history from December 9, 2025, specifically the 0.00131072 LTC bet, so that you can see the error and credit the REAL profit I obtained.
It's not fair that someone is betting honestly and the system does this.
I await an IMMEDIATE solution.
  • The Plinko game STOLE a x26 winnings from me – They didn't credit anything despite landing EXACTLY on the multiplier
• 4 months ago
I've been playing with Stake a few months now and its become the primary casino I play at. I've found at Stake you get the benefits of both crypto casinos (speedy deposits and withdrawals, wager-free rakeback and weekly/monthly bonuses) as well as larger gambling sites (competent and easily accessible customer support; dependable delivery of scheduled bonuses; proper communications). Once you KYC, both crypto and fiat withdrawals are instant with no hassle ... which is the number one thing I care about when playing online. In addition to a very decent slots selection, their poker platform is just as good (if not better) than some of the main poker sites out there. Of note, they have two freeroll tournaments a day... each of which actually have cash prizes (not just entries to other tournaments). You get good wager-free cash bonuses as you advance to each VIP level and in addition to the milestone bonus theyve added on an additional bonus based on gameplay. Then there's instant rakeback, a weekly bonus, a monthly bonus, as well as pre and post-monthly bonus (these latter two are not guaranteed but i've received them every month since ive played there).

I've played at so many online casinos over the past 6 years and so far Stake ranks as the best i've played at. Here's hoping nothing changes that.
  • Fast withdrawals
  • Wager-free bonuses
  • Excellent poker offerings
  • Great customer service
  • House games seem more difficult to win than other casinos
• 5 months ago
This is the best online casino for me. I’ve never had any issues with withdrawals or deposits. Maybe the only thing is that if you deposit $1,000 USD, you need to have a total wager of $1,000 USD on the platform before you can withdraw an amount equal to or more than $1,000 USD. But I didn’t count that as a negative since it’s very understandable due to AML policies. Overall, still the best for me , my current top 1.
  • Fast withdrawal
  • Fast Deposit
  • Many option on sportbetting and live casino
  • This deposit is not card-friendly.
• 6 months ago
Players should be cautious!
After submitting my official GDPR data access request under Article 15, I have not received any response to date – I am being completely ignored.
The case has now been pending with the Data Protection Authority for more than seven weeks.
I can’t understand how such a globally well-known and respected company fails to meet its legal obligations. Truly disappointing and unprofessional.
• 6 months ago
Definitely the most thief casino of all time. I'm platinum 3 so I've put money in and I've been playing at the casino for 10 years and I've never seen a platform that gives so little back to their members. For a year I've been royally robbed on this shitty platform. Customer service, even if you lost 5 thousand in the same day, is not even able to give you a mini bonus, not even $1 or free spins. No bonuses like free spins, etc., there is nothing. This platform is downright theft and should close its doors for fraud. Don't play there!
  • Quick withdrawal when miraculously you have to withdraw.
  • Customer service never knows how to answer questions
  • Monthly bonus supposedly awarded once a month but never on the same date. Based on the last 30 days of play but days are lost since it's never on the same date.
  • The returns to player are terrible.
  • Unable to know the calculations of rare bonuses.
  • The only bonuses are the Saturday minimums and that's if you have spent enough to be entitled to them.
• 6 months ago
Today I resubmitted my ID to Stake.com. They accepted it, but only verified it up to level 1. Their support and verification team may not dare to change my data again like yesterday, but they still won't allow me to verify level 2, because the promised bonus might have expired. They're still doing it, aka stealing my personal data, and I really can't accept it.
I have met the requirements, ... invited to register, have a Platinum VIP PD account, enter my ID card/driver's license, and only have one account, namely with this email and ID card. Why is level 2 verification on this account so difficult? The support and verification team does not work well, does not fulfill their obligations, and ignores my rights. Very unprofessional, arrogant, and immoral. THIS SITE DECEIVED ME by stealing my personal data.!!! STAKE.COM changed my personal data input in the name of ER** to the name of HAR**. THAT IS VERY STUPID!!!. BUT I DON'T CARE ANYMORE ABOUT THEIR STUPID VERIFICATION GAME! ... I am very disadvantaged because I will sue them for 1000 BTC!!!. THEIR BEHAVIOR IS VERY STUPID! ... that THEY ARE STUPID SUPPORTERS and bad team, THEY changed my last data entry. WHERE IS THEIR BOSS who should have FIRED my last data entry person!!! STUPID! THEY ARE SO SMART AND AVOID. THEY ARE SO STUPID!!!! IF THERE IS A court of law against online gambling sites, THEIR sites will be fined and sued civilly and criminally, and will be blocked from going online again!!!. AT LEAST THIS warning WILL keep idiots like THEM busy!!!
  • STAKE.COM DECEIVED ME by stealing my personal data.!!!
• 1 year ago
It has the worst RTP of any casino I've played at, games sometimes crash or load without being able to play.
  • Fast deposit
  • Games in local currency
  • RTP on the floor, it doesn't even return 2% of what you bet
  • Original games pay once, then never again
  • Sometimes games freeze, preventing you from playing.
• 1 year ago
⭐ 4/5 – Reliable and Smooth Experience

Stake has been solid — I’ve never had any major issues with the site. Everything works as expected, withdrawals are reliable, and the platform runs smoothly. It’s not the flashiest site out there, but overall it does the job well. A decent choice for anyone looking for a no-fuss crypto casino experience.

• 1 year ago
1 of best of the market. The website is fast and smooth. And the customer service is friendly. Very recommend but you need Revolut and IP for the Greek market
• 1 year ago
I'm at stake for almost 3 years now , can't complain about anything
They know how to be real professional at this business online

They're so trusted
  • Fast withdraw
  • Support are super helpful
  • Live games are great
  • Just an amazing and trusted casino I've ever play in ❤️
  • They have to bring back playtech
• 1 year ago
I've been betting at Stake for almost 3 years and I've never had a single problem with withdrawals. They've always been instant, whether via Pix or AstroPay, and the processing has always been fast and efficient.

Now, due to betting regulations in Brazil, the site is more limited - just like all the others - but that's not their fault. The original version, Stake.com, is still very complete, with great support and flawless operation. Nothing to complain about!
  • Fast withdrawals
  • Great customer support
  • Huge variety of games and providers
  • The Brazilian version of the site is very limited
  • Support for Brazilians is not good
  • Only accepts PIX in Brazil
• 1 year ago
Very good experience here on Stake! Won over $4 000 months ago (my biggest win of all time) and the transaction was very fast! Would recommend trying it!
  • Fast withdrawals
  • Very good and easy to use UI
  • 1x one time wager deposit mandatory
• 1 year ago
I liked the overall experience but it can be even better if they take negative feedback seriously and work on it. Like I was not aware of the affiliate code of any of their affiliates so I have not used and registered directly to their main url so I have not received any kind of deposit offers like welcome bonus and rakeback started after reaching bronze or silver VIP not remember perfectly. Other than this live casino can be better
  • Fast withdrawals
  • Good service
  • Bonuses are real
  • RTP can be better on originals
  • Personal Bonuses can be more to the active players
  • Deposit offers shoul be sent to the active players
  • Ecricket and nba2k looks like rigid
• 1 year ago
In general it's an ok crypto casino. I had received no Welcome or any other deposit bonuses, but got some rare cash bonus in e-mail, so it's not that bad. Deposits and withdrawals are relatively easy is if you know your way around crypto exchange and wallets. Would be a 5/5 casino if had more bonuses for new and casual players and more slots providers. Casino prefers to give bonuses and giveaways for high stakes players here.
  • Instant withdrawals to crypto wallet;
  • Vast deposit blockchain choices;
  • Many ongoing tournaments and raffles etc;
  • Cashback.
  • High demand for leveling up VIP status;
  • Many geo locked slots;
  • Poor choice of slots providers for such a big casino;
  • Casino prefers high stake players more.
• 1 year ago
The only positive thing about this casino is the payouts, but that's it. So if you want to lose your money, you've come to the right place. The RTP is so different, the casino is very strange
  • Fast payout
  • RTP
• 1 year ago
1 of best of the market, and the VIP program is amazing. The website is fast and smooth. And the customer service is friendly. Very recommend.
  • fast withdrawal
  • Great weely&monthly bonus
• 1 year ago
I have made my last 20 deposits here and interestingly I am still at the point where I started, I mean sometimes I lose and suddenly I win, I don't understand the RTP rates of this site, it's like it takes your money and then gives it to you, but I like to play here, at least I know that even if I win a million dollars, this site will pay it, maybe I will update this comment in the future.
  • Fast withdrawals
  • Many games
  • Support is being polite
  • Not sure about RTP
  • UI must be variable
• 1 year ago
First of all, I would like to make it clear that I can only report on my own experiences here. I hope other players had better luck. I would also like to stress that this negative review has nothing to do with the fact that I didn't win. Now for my review:

In my case, it started with me receiving an email from Stake announcing a promotion for new registrations. Supposedly, after verifying level 2, you would receive no-deposit free spins (50, with a wager of 3x). Of course, I didn't receive them. When I asked, I was initially kindly told that it was an oversight, but that I would receive the free spins after my first deposit.

After I deposited, I didn't get anything again. When I asked again, the support became even stranger: They said there was a misunderstanding and that I could receive the bonus as soon as I had reached a turnover of €1,000 - and that was even with a wager of 0.

In my naivety, I continued playing. After a turnover of around €1,150, I asked again because I still hadn't received the bonus. Suddenly I was told that the bonus was only available from a turnover of €1,800, because it depends on the sponsor. So I exceeded this limit too (yes, stupid of me).

I asked again and suddenly they said there was no no-deposit bonus at all. The support became more and more unfriendly. I asked if they could give me some kind of no-deposit bonus or free spins instead. From then on it got really unpleasant: They deliberately pretended to be ignorant and asked me what I even meant. I explained it again, adding that a loyalty bonus was also an option. I then either got an unclear answer or no answer at all.

Strangely, I always received answers to my queries when I had just logged out.

The winnings in the games were extremely low, I almost always lost money. When I had a bonus spin in the games, 80% of the bet was €0.20, the rest was €0.50. My total turnover was over €3,200. With a bet of €0.20 the winnings were only €0.76, and with a bet of €0.50 the winnings were a ridiculous €0.13.

When I did win a larger amount, it was not credited to the game. I was magically thrown out of the game and when I came back, the winnings had disappeared.

I feel cheated and lied to. I was given promises that were never kept. I decided to delete my account and have my data deleted as well, but this has not been done. I also asked for confirmation that my data will not be passed on to third parties, but I have not received a response to this either. First, the support team claims that they do not understand what I mean, then they become rude, and finally they stop responding altogether.

Since I am very well protected legally, I have now called in my lawyer. I cannot and will not accept the way paying customers are treated here. I have taken many screenshots of the transactions, including my "great" winnings, which I can present if necessary.

In many forums you see people who have supposedly made extremely high winnings with very low stakes. To me it all looks very strange, dubious and untrustworthy. It's always the same names that appear and the winnings are often extremely similar.

I personally will never play there again. I hope that my experience is the exception and that other players have had better experiences.

I almost forgot: I received a no-deposit bonus – for my birthday. It was just 0.30 cents

  • Nothing
  • Support
  • bonuses
  • RTP VALUE
• 1 year ago
Customer Support is of no help. Always rude towards loyal customers. They have fast withdrawals if you manage to win somehow. Weekly bonus links often don't work. Measured rtp is under 80%.
No bonuses besides the reloads. No option to block the deposits
  • Fast withdrawals
  • No bonuses
  • Low game selection
  • Crashing website
  • Rigged raffles
  • Lowest rtp on any other sites
• 1 year ago
Hello everyone. The experience in this casino is not very large, but what I remember is, in my opinion, a big plus: exclusive games, a large number of currency variations. Among the main disadvantages, I would like to note what seemed to me to be a not very convenient menu and a meager line for bets in the sports section. This project is more suitable for high rollers, because in terms of the bonus grid for small limits it is very difficult to advance through statuses.
  • Fast withdrawal and a large number of providers
  • Replenishment only with crypto and they are already starting to ask for verification for the first withdrawal
• 1 year ago
Lightning-fast payouts : Stake has the quickest withdrawals and deposits I've ever seen. It makes a huge difference - you win, you get your money instantly, no waiting around.

Slick interface: The site is super easy to navigate and use. Everything is clear and responsive, makes finding your game a breeze.

Wide variety of games: There's a ton of options to choose from, slots, live dealer, even some niche stuff. Just a shame a few of my favorite studios aren't there.
Diverse betting options: You're not limited to just casino games. Sports betting, even politics - they have a lot to offer
Speedy KYC: The verification process was quick and painless. No jumping through hoops to get started.
Multiple withdrawal methods: Plenty of ways to get your winnings out, which is always a plus.
  • VERY FAST WITHDRAWALS
  • Fast deposit
  • Smooth game play
  • Many withdrawal methods
  • Fast KYC
  • Few Games are not available
• 1 year ago
I'm not a fan of casinos with a Curacao license, but this is one of the best options on the market.

Good customer service. Good selection of games. Instant withdrawals.
• 1 year ago
I just got into crypto and decided to try crypto casinos as well. I tried different casinos (BC game, bets.io) and Stake is my favorite. Also, I love their own games. Love everything so far.
  • Cool games
  • Best crypto site
  • Fast deposit and withdrawals
  • Not yet
• 1 year ago
👍👍👍👍 top casino, fast payouts, the ability to play in different currencies, the site works great.
  • Fast payouts
• 1 year ago
Played for a year or two here
It was all going great until I once again started to win.
I won about USD 50k and stake reduced my betting limits in sports to a couple hundred dollars per match.
The reason that was given by their support was that I was betting on smaller leagues.
The majority of my wins were from the NBA and CBA. Those are not small leagues.
Will not be making another deposit
  • High weekly and monthly rebates based on your turnover
  • Rakeback from bets
  • Instant withdrawals
  • Support unable to give me proper answers on my betting limits
  • Couldn't tolerate small losses . Advertised as the worlds largest online casino
• 2 years ago
Stake was the first crypto casino I played at, and I still play here today, although not as much as before. Nowadays there are so many good crypto casinos that I often try new ones to try my luck. So far my experience with stake has been very good, it's just that their live support service often takes a long time to reply to user questions.
  • Best Crypto Casino
  • Deposite and Withdrawl So Fast
  • So many game
  • Live Support not good
• 2 years ago
Stake is a pioneer of crypto casino gambling sites. One of the biggest casinos and I have no doubts about them at all, I've been playing here for a long time. Never had any problems with deposits and withdrawals. Stake is one of my favorite casinos
  • Fast deposite
  • Fast Withdrawl
  • So many games
  • all the best
• 2 years ago
No Demotion VIP + No Deposit Bonus The registration no deposit bonus is 1$
Lured by the prospect of becoming a VIP, I made too many bets at 1.01 and ended up losing a lot.I think the total bet for bronze, which is a well-developed system, is around 70,000.If you play at a casino with a 99% return rate, it would be around 10,000. I think the bonus when you get promoted to Bronze is about 4,000 yen.The monthly bonus is about 2,000 yen.If you don't rush and slowly increase the VIP gauge, you should be able to become VIP with almost no loss.
  • VIP without demotion
  • Easy-to-read site, reasonably light and polite Japanese support
  • Sports streaming with very low odds
• 2 years ago
I’ve been a patron of Stake for a significant time, reaching Diamond level 1 status, which speaks to my level of play and loyalty. My commitment to the platform is evident; I’ve wagered over $31 million. Despite my consistent play and substantial deposits, I’ve noticed a worrying trend: my losses have spiked, bonuses have dwindled, and the VIP service has been underwhelming.

Communication with my VIP host, "Maja," has been frustrating. My queries are met with evasion and long delays, only to receive unhelpful responses. This is not the level of service one expects when part of an elite tier. I have specifically requested a loss back bonus and clarification on my changing account metrics, but these requests have been ignored or sidestepped.

Anonymity with VIP hosts can be a necessary part of online gaming; however, when this anonymity extends to a lack of accountability and poor service, it becomes a problem. As a high-stakes player who contributes significantly to the platform, I expect transparency, efficiency, and recognition in the form of superior customer service and appropriate compensation for my level of play.

The current state of affairs is far from satisfactory. A prompt and significant improvement is needed to make the VIP experience reflective of the loyalty and investment of top-tier players like myself.
  • Lots of games
  • Many providers
  • Lots of promotions
  • Fast Cashouts
  • Lack of transparency
  • Rude VIP hosts
  • VIP hosts don’t treat high rollers the way they deserve
  • Bonus amounts have significantly dwindled
Safety Index explained

Safety Index of Stake Casino IT explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Stake Casino IT. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

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Payment methods

Stake Casino IT payment methods

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