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Spins Lab Casino Review

Casino closed

Spins Lab Casino has been closed and no longer operates.

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Genesis Global Ltd.
2020
< $1,000,000
OverviewUser reviews16Safety Index explainedDiscussion1

Casino closed

Spins Lab Casino has been closed and no longer operates.

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Spins Lab Casino Review

Our expert casino review team has carefully analysed Spins Lab Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Spins Lab Casino has an Above average Safety Index of 6.6, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Carry on reading our Spins Lab Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index of Spins Lab Casino – Is it fair and safe?

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Spins Lab Casino Terms and Conditions as part of our review of Spins Lab Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

According to our approximate calculation or collected information, Spins Lab Casino is a very large online casino. This casino has an average value of denied payouts in player complaints with respect to its size. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

We did not find Spins Lab Casino on any relevant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All of that, together with other factors considered in our review, has resulted in Spins Lab Casino having a Safety Index of 6.6, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Note: According to our records, Spins Lab Casino is related to 24 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Spins Lab Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.

Spins Lab Casino T&Cs

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Spins Lab Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Spins Lab Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 6 complaints directly about this casino in our database, as well as 37 complaints about other casinos related to it. Because of these complaints, we've given this casino 15,742 black points in total, out of which 8,315 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Spins Lab Casino

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

Spins Lab Casino has a Mixed User feedback score based on the 16 user reviews in our database. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Spins Lab Casino company information and licenses

Spins Lab Casino belongs to Genesis Global Limited and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.

Spins Lab Casino has a gambling license in Malta. Their license was granted by Malta Gaming Authority.

About payment methods and win and withdrawal limits

Spins Lab Casino accepts 13 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, Sofort Banking, Giropay, Trustly, AstroPay, Bank transfer, Jeton, MuchBetter, MiFinity.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 5,500 per week No win limit
EUR 22,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at Spins Lab Casino.

Language Website Customer support Live chat
German Yes Yes Yes24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at Spins Lab Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Spins Lab Casino has a good customer support based on the responses we have received during our testing.

Slots and casino games at Spins Lab Casino

You can play these types of games at Spins Lab Casino: Slots.

Titles supplied by 13 casino game providers are available. This includes NetEnt, Apricot (Microgaming), Play'n GO, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, iSoftBet, Push Gaming, Wazdan, Skywind Group, Gamomat.

Bonuses and codes offered by Spins Lab Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 4 bonuses from Spins Lab Casino based on the data from our database.

Note: Visit our separate page on Spins Lab Casino bonuses to learn more about this casino's offers.

Games
Show all

Slots
No roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
No jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

German website
Only German customer support
Only German live chat

Game providers
Show all (13)

  • NetEnt
  • Pragmatic Play
  • Apricot (Microgaming)
  • Big Time Gaming
  • Yggdrasil Gaming
  • Quickspin
  • Push Gaming
  • Red Tiger Gaming

Positives

  • Phone customer support available
  • Simple and clean website design

Negatives

  • Withdrawal fees

Interesting facts

  • Local version of popular international casino
Author & Guarantor: Tomas Biscuit Last updated: 20 Apr 2021 Anything incorrect or missing? Let me know
Casino Bonuses

Spins Lab Casino bonuses

Browse all bonuses offered by Spins Lab Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (16)

User reviews of Spins Lab Casino

This is a place to share experience with Spins Lab Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 16 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 years ago
I been waiting for the withdrawal 3 weeks and they keep saying same things under review i want my money simple and i will do everything!!!!
• 2 years ago
This casino are just awful. I have been waiting 15 days for my withdrawal - customer services know nothing, and consistently tell you to be patient.
They keep telling me my withdrawal is under review - but do not know why, what for, or the reason. They also are unable/unwilling to tell me how long it will take to complete!

Would not recommend
  • Customer service have limited access to information regarding withdrawals
  • impossible to speak to anyone who is supposedly dealing with the review
  • Appears that I will NEVER get my winnings
• 2 years ago
This site is a scam, if you go on trust pilot and read all the negative comments then you will see they do everything to avoid paying out.

I cannot truly believe you have assessed them properly otherwise you would not give them a good rating.

CasinoLab should be shutdown as they are thiefs!
Safety Index explained

Safety Index of Spins Lab Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Spins Lab Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.6/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Spins Lab Casino and related casinos (216)

216All0Opened38Not solved83Solved95Rejected

Complaints directly about Spins Lab Casino

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Discussion

Spins Lab Casino Discussion

Discuss anything related to Spins Lab Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Spins Lab Casino payment methods

Browse an overview of payment methods supported by Spins Lab Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
SkrillSkrill €10 - €5,000
-
- How to use Skrill
NetellerNeteller €10 - €5,000
€10 - €2,300
- How to use Neteller
PaySafeCardPaySafeCard €10 - €5,000
-
- How to use PaySafeCard
Payz (ecoPayz) Payz (ecoPayz) €10 - €10,000
€10 - €2,300
-
MastercardMastercard €10 - €5,000
-
-
Sofort BankingSofort Banking €10 - €5,000
-
- How to use Sofort Banking
GiropayGiropay €10 - €5,000
-
-
TrustlyTrustly €10 - €5,000
-
- How to use Trustly
AstroPayAstroPay €10 - €5,000
€10 - €2,300
-
Bank transferBank transfer Not Available €10 - €2,300
3 - 5 days
JetonJeton €10 - €5,000
€10 - €2,300
-
MuchBetterMuchBetter €10 - €5,000
€10 - €2,300
-
MiFinityMiFinity €10 - €5,000
€10 - €2,300
- How to use MiFinity
Currencies
EUR
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