The player from Spain is experiencing issues with the website. The player later confirmed the issue was resolved.
Dear MIOCA42,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I tried to open the website and I haven't come across the same problem. The casino seems to be up and running.
Since you filed this complaint yesterday could you please advise if the issue is persisting? If yes, could you please post here a screenshot of the message you receive when you try to access the casino? Do you have an account there? Are there any funds being held by the casino?
Looking forward to hearing from you.
Best regards,
Kristina
The connection is not private
Attackers may be trying to steal your information from spin-better.com (for example, passwords, messages, or credit cards). More information NET::ERR_CERT_AUTHORITY_INVALID
THIS IS WHAT IT SAYS WHEN TRYING TO OPEN THE PAGE.
Thank you for your reply, MIOCA42. I’m very sorry but you haven’t answered all of my previous questions. Please check my first reply and try to assist. All requested information is essential if we wish to proceed with the case. Thank you in advance.
Dear MIOCA42,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Kristina
Casino.Guru