Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
OverviewBonusesUser reviewsSafety Index explainedDiscussionPayment methods
Zuzana C.
Author
Zuzana Cirochova
Casino Analyst
Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
Slotella Casino was tested by our casino review team. They used our casino review methodology to look at its strong points and the areas that need work. Our team checked the casino's Terms and Conditions, licenses, player complaints, support, and limits. They used these to find out if this casino is safe and honest or a risk to players.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Slotella Casino has a Very low Safety Index of 1.3, which means it ranks very low in terms of fairness and safety according to our methodology. Continue reading our Slotella Casino review to find out more about this casino and determine if it's the right fit for you.
Fairness and safety of Slotella Casino
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Slotella Casino, we thoroughly read and reviewed the Terms and Conditions of Slotella Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
Considering our estimates and the factual data we have collected, Slotella Casino appears to be a small to average-sized online casino. This casino has a very high value of denied payouts in player complaints with respect to its size. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we know, no relevant casino blacklists include Slotella Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, Slotella Casino has landed a Very low Safety Index of 1.3. We highly encourage players to avoid this casino and seek out one with a higher Safety Index.
Slotella Casino Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Slotella Casino to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Slotella Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 9 complaints about this casino in our database. Because of these complaints, we've given this casino 8,715 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Slotella Casino user feedback and reviews
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
So far, we have received only 4 player reviews of Slotella Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 5 or more reviews. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Slotella Casino company data and licenses
Slotella Casino is owned by Red Lane B.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
Slotella Casino has a gambling license issued by Curaçao Gaming Authority in Curaçao.
Win and withdrawal limits, payment options
Slotella Casino accepts deposits via 15 payment methods. This includes: Mastercard, VISA, Bitcoin (BTC), Bank transfer, PayPay, PAYCO, Tether (USDT), Tron (TRX), ANINDA papara, PayFix (Turkey), Papara, Parazula, Jetpapara, Aninda Havale, CepBank.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
TRY 10,000 per day
EUR 6,500 daily net win limit
TRY 30,000 per week
TRY 90,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at Slotella Casino.
Language
Website
Customer support
Live chat
English
Turkish
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Slotella Casino, account management, withdrawal process, etc. We would say Slotella Casino has an average customer support based on the responses we have received during our testing.
Slotella Casino slots and casino games
Slotella Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 186 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Realtime Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Ezugi, Evoplay, Eyecon, SA Gaming, BGaming, GameArt, Endorphina, Wazdan, PariPlay, Habanero, Lightning Box, Red Rake Gaming, Leander Games, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Realistic Games, High 5 Games, Belatra Games, Booongo (BNG), MrSlotty, Relax Gaming, Betgames, Ho Gaming, Genii, Ainsworth Game Technology, Inspired Gaming, PearFiction Studios, Jelly, Digitain, Old Skool Studios, Turbo Games, Platipus, Half Pixel Studios, Concept Gaming, ZeroFox Entertainment, Slotopia, Wizard games, Authentic Gaming, Lucky Streak, Ganapati, Mancala Gaming, Spinmatic, Boomerang Studios, Spadegaming, Apollo Games, Aviatrix, Nailed it! Games, Sexy gaming, All For One Studios (ALL41), Kiron Interactive, Galaxsys, Golden Race, Revolver Gaming, Spinthon, BeeFee, Northern Lights Gaming, Fashion TV Gaming, Medialive, Mascot Gaming, Triple Edge Studios, Amusnet, Infinity Dragon Studios, PG Soft (Pocket Games Soft), Reel Play, Gameburger Studios, TVBet, Live Games, MGA, Pascal Gaming, Neon Valley Studios, eBET, Iconic21 (BETER Live), High Limit Studio, Pulse 8 Studios, Peter & Sons, AvatarUX, upgaming, LavaGaming, 3 Oaks Gaming, CQ9 Gaming, Hammertime, CT Interactive, Aurum Signature Studios, Games Global, Golden Rock Studios, Platin Gaming, Blue Horn, Stormcraft Studios, 4ThePlayer, AreaVegas, Bet Construct, 7777 gaming, Gacha studios, Ino Games, AceRun, Oros Gaming, WM Casino, Swintt, Wishbone, Slingshot Studios, Alchemy Gaming, Vision Casino, Bulletproof Games, Skillzzgaming, GONG Gaming Technologies, Reflex Gaming, Asia Live Tech (ALT), Fortune Factory Studios, Spribe, Gamomat, Atmosfera Live, Reel NRG, Bang Bang Games, Foxium, Betsolutions, Bad Dingo, Buck Stakes Entertainment, SlotMill, Vivo Gaming, Onlyplay, Bomba gaming, Zeus Play, Crazy Tooth Studio, Patagonia, Salsa Technology, SpiGo, Gaming Corps, Games Inc., Worldmatch, Switch Studios, Leap Gaming, Gamebeat, Royal G-Club, Livespins, Blue Ring Studios, Oriental Gaming, Espresso Games, Hot Rise Games, Fugaso, Stakelogic, Gamevy, SpinPlay Games, Neko Games, Gold Coin Studios, Betradar, Popiplay, Just For The Win, Creed Roomz, PopOK Gaming, Storm Gaming, EGT Digital, Reel Time Gaming, Snowborn Games, Spinstars, Electric Elephant, Hacksaw Gaming, EURASIAN (EA) Gaming, Ruby Play, XPG (xprogaming), Asia Gaming, Orbital Gaming, Ka Gaming.
Bonuses and codes offered by Slotella Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
However, we are sorry to inform you that there are currently no bonus offers from Slotella Casino in our database.
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
Red Lane B.V.
Operator
Red Lane B.V.
Established
2022
Estimated annual revenues
< $1,000,000
Casino Bonuses
Slotella Casino bonuses
Browse all bonuses offered by Slotella Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
User reviews of Slotella Casino
This is a place to share experience with Slotella Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I joined Slotella some months ago and they seemed like a friendly and exciting brand. There were some technical issues (such as sending my withdrawal to another customer by mistake) but these were resolved and I received my payouts.
However, when I won over £10K with them more recently, they requested KYC documents and following these they voided my entire balance. OK fair enough, they do state in their T&C that they cannot service UK customers. However, UK was on the list of selectable countries on sign up.
In view of this, I felt it would be fair that they sent me my £10K and then closed my account, but no they did not do this - they just voided the whole lot.
Voided 10K balance for being UK resident despite UK being an option on sign up
Several serious technical issues showing wrong data etc
Earlier this month made a harsh but honest review on this casino, in which I stated the casino ignored support tickets and delayed withdrawals, I suppose said things were caused because of a restructure or something in that light. Had a second chance with the casino after one of my support tickets was answered, and found out they are now offering live chat, which is actually helpful, giving not only answers but also problem-solving. They are clearly improving, 3/5 because I'm still taking into account my lengthy KYC process and the problems I had before live chat was provided, I believe they can get better with time.
Making an edit of this review to warn they use NEW BONUS TERMS RETROACTIVELY, as seen in a complaint by a player that got her winnings voided FOR NO REAL REASON. Sadly, I thought they could get better with time but it wasn't the case, be careful when playing with a bonus or don't take bonuses at all.
Crisp design
Live chat support is fairly quick and helpful
Bonus wagering requirement has to be checked manually by support
New bonus terms are applied in a retroactively manner. Example: you won big with X slot, that slot can be added to the forbidden list and your winning will be voided even if you played that slot BEFORE it was a forbidden slot.
The casino provides good bonuses to get your deposits locked. If you take any bonus and play any microgaming slots it gets recognised as Immortal Romance slot on their backend. Immortal romance is forbidden to play. They worngfully removed 8500 euros of winning of my account(I have video proof). I send them the proof about the bug. I send 10 inquiries with proof about the site bug 12 days ago to force a reply from casino. They say they will conduct an investigating of the issue with the video proof I ve provided and they will contact me shortly. 12 days later they do not reply even to me at all. At least I was expecting a reply saying we are still looking on it or something, please do worry it takes longer, but nothing yet!
Buggy website, new games are not categorised correctly
microgaming provider filter is mixted up with hacksaw and other providers
manual bonus add, manual wagering update
buggy backend, leads to wrongfull cancelation of bonus if you play any microgaming slot
slow and unresponsive support, no live chat, quick replies only to add bonus and lock the deposit
payment by crypt,no kyc. 60 to 180 seconds in my case.
there isnot live chat though,support is good.
site is a little heavy,its big minus unfortunately.
so many bad casinos,as you know,here is safe.
ofcorse i dont mean you will win.
good rtp almost high
good provider selection
nice support
payment is good
no live chat
heavy searver sometimes
i want more bonuses
Safety Index explained
Safety Index of Slotella Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Slotella Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low1.3/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important:
Win limit of €6,500 per day
This casino has a win limit rule. You will not be able to win more than €6,500 per day.
Unfair terms and conditions
Detection of some basic betting techniques may result in confiscated winnings
T&C copied from the casino's website (in English):
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Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in Turkish):
Why we find the bolded part of the rule unfair
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Use of the Martingale betting strategy may result in confiscated winnings
T&C copied from the casino's website (in Turkish):
Why we find the bolded part of the rule unfair
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Improper player behavior as grounds for confiscated winnings
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Casino voids gaming account balances after less than four years of account inactivity
T&C copied from the casino's website (in English):
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Other factors
Low win limit: €6,500 / day (net win)
Low withdrawal limit: TL 90,000 / month
Complaints about Slotella Casino and related casinos
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