OverviewBonusesUser reviews4Safety Index explainedDiscussion30Payment methods13
Important:
Very short or unclear Terms and Conditions
This casino has very short or unclear Terms and Conditions, which means it is not clear what rules should be followed when playing at it.
This review examines Slotella Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Slotella Casino has a Very low Safety Index of 2.9, which means it ranks very low in terms of fairness and safety according to our methodology. Continue reading our Slotella Casino review to find out more about this casino and determine if it's the right fit for you.
Fairness and safety of Slotella Casino
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Slotella Casino, we thoroughly read and reviewed the Terms and Conditions of Slotella Casino. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
Considering our estimates and the factual data we have collected, Slotella Casino appears to be a small to average-sized online casino. This casino has a very high value of denied payouts in player complaints with respect to its size. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we know, no relevant casino blacklists include Slotella Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, Slotella Casino has landed a Very low Safety Index of 2.9. We highly encourage players to avoid this casino and seek out one with a higher Safety Index.
Slotella Casino Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Slotella Casino to be mostly fair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Slotella Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 9 complaints about this casino in our database. Because of these complaints, we've given this casino 10,794 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Slotella Casino user feedback and reviews
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
So far, we have received only 4 player reviews of Slotella Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Slotella Casino company data and licenses
Slotella Casino is owned by Red Lane B.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
Slotella Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
TRY 200,000 per day
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at Slotella Casino.
Language
Website
Customer support
Live chat
English
Turkish
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Slotella Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Slotella Casino to be good.
Slotella Casino slots and casino games
Slotella Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 201 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Realtime Gaming, Igrosoft, Thunderkick, Nektan, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, Ezugi, Evoplay, Push Gaming, Eyecon, SA Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Leander Games, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Realistic Games, High 5 Games, Belatra Games, MrSlotty, Relax Gaming, OMI Gaming, edict, Betgames, MultiSlot, Ho Gaming, Genii, Ainsworth, Jelly, Aspect Gaming, Digitain, Turbo Games, Slotopia, Wizard games, RFranco Games, Boomerang Studios, Sexy gaming, ALL41 STUDIOS, Spinthon, Northern Lights Gaming, Mascot Gaming, Amusnet (EGT), Infinity Dragon Studios, Reel Play, Gameburger Studios, TVBet, Live Games, Pascal Gaming, Neon Valley Studios, Iconic21 (BETER Live), Pulse 8 Studios, AvatarUX, upgaming, LavaGaming, 3 Oaks Gaming, CT Interactive, Games Global, Golden Rock Studios, Blue Horn, 4ThePlayer, Bet Construct, 7777 gaming, Ino Games, AceRun, Smartsoft Gaming, Oros Gaming, WM Casino, Swintt, Fast Live Game (FLG), Alchemy Gaming, Skillzzgaming, Spribe, Gamomat, Atmosfera Live, Foxium, Betsolutions, SlotMill, Vivo Gaming, Zeus Play, SpiGo, Salsa Technology, Games Inc., Worldmatch, Leap Gaming, Livespins, Espresso Games, Synot Games, Fugaso, Stakelogic, Gamevy, SpinPlay Games, Neko Games, Gold Coin Studios, Kalamba Games, Popiplay, Just For The Win, Storm Gaming, Fils Game, Reel Time Gaming, Triple Cherry, EURASIAN Gaming, XPG (xprogaming), Asia Gaming, Inspired Gaming, PearFiction Studios, Old Skool Studios, Platipus, Half Pixel Studios, Concept Gaming, ZeroFox Entertainment, Authentic Gaming, Lucky Streak, Ganapati, Mancala Gaming, Spinmatic, Spadegaming, Apollo Games, Aviatrix, Nailed it! Games, OneTouch, Kiron Interactive, Galaxsys, Golden Race, Revolver Gaming, BeeFee, Fashion TV Gaming, Triple Edge Studios, PGsoft (Pocket Games Soft), MGA, eBET, High Limit Studio, Peter & Sons, CQ9 Gaming, Hammertime, Aurum Signature Studios, Platin Gaming, Stormcraft Studios, AreaVegas, 5Men Gaming, Gacha studios, We Are Casino, Wishbone, Slingshot Studios, Vision Casino, Bulletproof Games, Reflex Gaming, GONG Gaming Technologies, Fortune Factory Studios, Bang Bang Games, DLV, Bad Dingo, Buck Stakes Entertainment, Onlyplay, Crazy Tooth Studio, PlayStar, Gluck Games, Gaming Corps, Switch Studios, Blue Ring Studios, Oriental Gaming, Hot Rise Games, Betradar, Creed Roomz, Manna Play, PopOK Gaming, Solid Gaming, EGT Digital, Pandora Games, Spinstars, Snowborn Games, Electric Elephant, Hacksaw Gaming, Netgame, Ruby Play, Ka Gaming.
Slotella Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from Slotella Casino in our database, listed in the 'Bonuses' section of this page.
Note: In case you are looking for more information about this casino's bonus offers, visit our Slotella Casino bonuses page.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(13)
Payment methods (13)
Withdrawal limits
per day
TL 200,000
Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Language options
English website
All languages
(2)
All website languages
EnglishTurkish
English customer support
All languages
(2)
All customer support languages
EnglishTurkish
English live chat
All languages
(2)
All livechat languages
EnglishTurkish
Game providers
Show all
(201)
Game providers (201)
CASINO SCREENSHOTS
Positives
Huge selection of game providers
Live chat support is available 24/7
Negatives
Terms and Conditions are not present on the website
No responsible gambling tools
Possible withdrawal fees
Interesting facts
Small casino only for Turkey
Withdrawal limit also depends on the deposited amount
Browse all bonuses offered by Slotella Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(4)
User reviews of Slotella Casino
This is a place to share experience with Slotella Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I joined Slotella some months ago and they seemed like a friendly and exciting brand. There were some technical issues (such as sending my withdrawal to another customer by mistake) but these were resolved and I received my payouts.
However, when I won over £10K with them more recently, they requested KYC documents and following these they voided my entire balance. OK fair enough, they do state in their T&C that they cannot service UK customers. However, UK was on the list of selectable countries on sign up.
In view of this, I felt it would be fair that they sent me my £10K and then closed my account, but no they did not do this - they just voided the whole lot.
Voided 10K balance for being UK resident despite UK being an option on sign up
Several serious technical issues showing wrong data etc
Earlier this month made a harsh but honest review on this casino, in which I stated the casino ignored support tickets and delayed withdrawals, I suppose said things were caused because of a restructure or something in that light. Had a second chance with the casino after one of my support tickets was answered, and found out they are now offering live chat, which is actually helpful, giving not only answers but also problem-solving. They are clearly improving, 3/5 because I'm still taking into account my lengthy KYC process and the problems I had before live chat was provided, I believe they can get better with time.
Making an edit of this review to warn they use NEW BONUS TERMS RETROACTIVELY, as seen in a complaint by a player that got her winnings voided FOR NO REAL REASON. Sadly, I thought they could get better with time but it wasn't the case, be careful when playing with a bonus or don't take bonuses at all.
Crisp design
Live chat support is fairly quick and helpful
Bonus wagering requirement has to be checked manually by support
New bonus terms are applied in a retroactively manner. Example: you won big with X slot, that slot can be added to the forbidden list and your winning will be voided even if you played that slot BEFORE it was a forbidden slot.
The casino provides good bonuses to get your deposits locked. If you take any bonus and play any microgaming slots it gets recognised as Immortal Romance slot on their backend. Immortal romance is forbidden to play. They worngfully removed 8500 euros of winning of my account(I have video proof). I send them the proof about the bug. I send 10 inquiries with proof about the site bug 12 days ago to force a reply from casino. They say they will conduct an investigating of the issue with the video proof I ve provided and they will contact me shortly. 12 days later they do not reply even to me at all. At least I was expecting a reply saying we are still looking on it or something, please do worry it takes longer, but nothing yet!
Buggy website, new games are not categorised correctly
microgaming provider filter is mixted up with hacksaw and other providers
manual bonus add, manual wagering update
buggy backend, leads to wrongfull cancelation of bonus if you play any microgaming slot
slow and unresponsive support, no live chat, quick replies only to add bonus and lock the deposit
payment by crypt,no kyc. 60 to 180 seconds in my case.
there isnot live chat though,support is good.
site is a little heavy,its big minus unfortunately.
so many bad casinos,as you know,here is safe.
ofcorse i dont mean you will win.
good rtp almost high
good provider selection
nice support
payment is good
no live chat
heavy searver sometimes
i want more bonuses
Safety Index explained
Safety Index of Slotella Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Slotella Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low2.9/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Important:
Very short or unclear Terms and Conditions
This casino has very short or unclear Terms and Conditions, which means it is not clear what rules should be followed when playing at it.
Unfair terms and conditions
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
This casino has unclear or vague terms and conditions, which don't clearly define how the casino will react to issues.
Complaints about Slotella Casino and related casinos (11)
