Shazam Casino Review

The player from the US was struggling to withdraw her winnings. One of the withdrawal requests had been pending for a long time to be processed. After the player's confirmation, the complaint is considered resolved.

The player from US has won a significant amount of money. They were later informed, that only a small part of it can be withdrawn. Since the player played with a free chip and there was a maximum cashout limit we rejected this complaint.

The player from United States has been accused of redeeming free bonus from the same IP address. Admittedly, his brother had an account in the same casino. The casino responded to the complaint to state that the player had previously opened and verified an account that was registered using their name and other personal data. After this, there was no further response from the player and so the complaint was rejected.

The player from the US is dissatisfied with the verification process. He was later informed that his winnings were canceled due to breaching the maximum allowed bet. Since the player didn't provide the required information and stopped responding to his complaint, we were forced to reject it.

The player Australia is not able to make a deposit using a Visa card. The player decided to use a different deposit method, and with help from the casino's support she managed to make a successful Bitcoin deposit. Therefore we marked the complaint as resolved.

The player from the US had requested a withdrawal of a substantial amount, but the casino informed them that their withdrawal will be processed in installments. The complaint was resolved. The casino stated the player's following withdrawals would be paid in full according to the daily withdrawal limits.

The player from United States submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player was struggling to verify as the casino kept requesting new documents. The casino responded to the complaint and stated that the player's account had now been approved for withdrawals. The player was waiting for their withdrawal but could suddenly no longer access the site. However, after some time, the player received their payment and the issue was resolved.

The player from United States requested a check of his bonus game as he’s not sure if the maximum bet rule hasn’t been breached. After the casino's entry into the complaint's thread, the issue was resolved.

The player from the United Kingdom has requested a withdrawal 2 weeks ago. It has been pending since. The player informed us, he received all of his funds, therefore we closed this complaint as resolved.

The player from Australia, who had won $2500, had been able to withdraw $501 and $500 but had been unable to access the rest due to daily withdrawal limits. Furthermore, she had been unable to login to the casino to communicate with Live Chat. The player had also reported that the casino had deducted $200 per withdrawal request, totaling $600, without any apparent reason. The casino representative had responded by stating that it was within their rights to distribute payments in installments and had assured the player that all her next withdrawal requests would be approved in full. After some back and forth, the player had finally been able to login and submit a request for the remaining balance of $599. The casino had confirmed that they would process this last withdrawal request. After waiting for some time, the player had confirmed receiving the final payment of $584 ($599 less fees). As a result, this complaint had been marked as 'resolved'.

The player from Colorado had faced issues with the withdrawal process at Lucky Tiger Casino. Despite the approval time having passed, the casino hadn't responded to her inquiries via email, their only means of communication. The player had been trying to get her withdrawal application processed, but the casino had repeatedly asked for her Bitcoin wallet information, which she had provided multiple times. She had also completed the necessary account verification process but was still unable to request a withdrawal. However, the issue was eventually resolved, and the player confirmed the resolution, leading us to close the complaint.

The player's verification was delayed as the casino keept requesting new documents. We contacted the casino and were informed that the verification procedure was finally completed. The player confirmed this and stated that they received their winnings, so we closed the complaint as resolved.

The player from Australia requested a withdrawal and, after approximately 4 weeks of waiting for payment, she decided to make a complaint. After creating a Bitcoin wallet, the player received a payment in a few days, approximately 5 weeks after the withdrawal request. The complaint is resolved.

The player from United States has requested a withdrawal. Unfortunately, the payment seems to be delayed. We rejected the complaint because the player didn't respond to our messages and questions. We’ve reopened this complaint as per the player’s request. The complaint was successfully resolved.

The player from United States had her account blocked after an alleged chargeback in a different casino. The casino later informed us that the issue regarding the accusation of a performing a chargeback in a different casino has been resolved. The casino requested the player to provide additional documents to verify her identity. The player followed the casino's instructions and later informed us that the issue had been successfully resolved.

The player from the US is experiencing difficulties requesting a withdrawal from the casino. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.