Michaela is a casino analyst who ensures that the information about casinos in our database is up to date, allowing players to safely rely on the information provided. In addition, she specializes in updating information about help centers for players struggling with gambling addiction across the gl...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Michaela S.
Author
Michaela Skalla
Casino Analyst
Michaela is a casino analyst who ensures that the information about casinos in our database is up to date, allowing players to safely rely on the information provided. In addition, she specializes in updating information about help centers for players struggling with gambling addiction across the gl...
Not all payment methods are available for all countries
Casino screenshots
In-depth review
In this review, we break down QueenVegas Casino. Our independent team used our casino review methodology to look at what stands out and what falls short. Our analysts went through the casino's Terms and Conditions, licenses, player complaints, support, and limits one by one. This helped them place this casino on a scale from safe and legit to a clear scam.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Although QueenVegas Casino scored an Above average Safety Index of 6.9, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Continue reading our QueenVegas Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index of QueenVegas Casino – Is it fair and safe?
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the QueenVegas Casino Terms and Conditions as part of our review of QueenVegas Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
According to our approximate calculation or collected information, QueenVegas Casino is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we know, no relevant casino blacklists include QueenVegas Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
In our comprehensive review of all relevant aspects, QueenVegas Casino has attained an Above average Safety Index of 6.9. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
T&Cs of QueenVegas Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. In some casino T&Cs, we find clauses that we regard as unfair. These can give the casino grounds to hold back player winnings in certain cases.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of QueenVegas Casino to be somewhat unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints about QueenVegas Casino
Player complaints are a key part of our review process. They give us useful information about the problems players face and how casinos handle them. We use our Complaint Resolution Center to collect player complaints. These, along with complaints from other sources, are used to calculate our Safety Index.
We currently have 6 complaints about this casino in our database. Because of these complaints, we've given this casino 482 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
QueenVegas Casino user feedback and reviews
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
So far, we have received only 3 player reviews of QueenVegas Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 5 or more reviews. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
QueenVegas Casino company data and licenses
QueenVegas Casino has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
QueenVegas Casino has a gambling license issued by Malta Gaming Authority in Malta.
Win and withdrawal limits, payment options
QueenVegas Casino accepts deposits via 17 payment methods. This includes: Skrill, Payz (ecoPayz) , Mastercard, VISA, Trustly Pay, PayPal, Euteller, PaySafe, AstroPay, Online bank transfer, Siru Mobile, Bank transfer, ApplePay, Cashlib, Jetonbank, MuchBetter, Interac.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 10,000 per month
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
"Every online casino we review is assessed for the quality and availability of its customer support and the range of languages it supports." Languages and customer support options available at QueenVegas Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
French
Norwegian
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at QueenVegas Casino, managing your account, withdrawals, or other matters. We would say QueenVegas Casino has an average customer support based on the responses we have received during our testing.
Slots and casino games at QueenVegas Casino
QueenVegas Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 113 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Big Time Gaming, Playson, iSoftBet, Nextgen Gaming, ELK Studios, Ezugi, Evoplay, Push Gaming, Eyecon, BGaming, GameArt, Endorphina, Bally's Corporation, Barcrest, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Iron Dog Studio, Williams Interactive, Relax Gaming, Edict, Greentube, Bullshark Games, Inspired Gaming, FBM Digital Systems., Fantasma Games, S Gaming, Wizard games, RFranco Games, Trusty Gaming, Trigger Button Studios, All For One Studios (ALL41), Galaxsys, Bitpunch, Bragg Gaming, Zerplaay Games, Curious Games, Four Leaf Gaming, Spinoro, Amusnet, Givme Games, PG Soft (Pocket Games Soft), Reel Play, Gameburger Studios, Slingo, Pineapple Play, MGA, Max Win Gaming, Octoplay, JINX Gaming, Crucible Gaming, Ready Play Gaming, Peter & Sons, Kitsune Studios, 3 Oaks Gaming, CT Interactive, Games Global, Light & Wonder, 4ThePlayer, Smartsoft Gaming, Swintt, Win Fast, Backseat Gaming, BF Games, Ace Roll, Spribe, Gamomat, Foxhound Games, GVG (Green Valley Games), NowNow Gaming, RAW iGaming, Foxium, Bally Wulff, Gaming Corps, Switch Studios, Ortiz, Good Times Studios, Hölle games, Synot Games, Stakelogic, Aloha Gaming, Zitro, Kalamba Games, Golden Hero, Apparat Gaming, STHLMGAMING, Spark Gaming, Just For The Win, Hacksaw Gaming, Print Studios, Ruby Play, Speedy Tomatoes, Dreamspin, Ka Gaming.
Bonuses and codes offered by QueenVegas Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
As of right now, our database holds 1 bonus from QueenVegas Casino:
Up to 100 EXTRA SPINS on Spina Colada
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Operator
Skill On Net Limited
Platform
SkillOnNet
Established
2012
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of QueenVegas Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 4 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Bonus winnings must be withdrawn immediately after meeting the wagering requirement to avoid additional winnings being capped
Show full rule and our analysis
Common bonus hunting strategies may be seen as a serious T&C violation
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis
Winnings may be forfeited if card counting strategies are detected
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis
Complaints about QueenVegas Casino
All(6)
Opened(0)
Unresolved(2)
Resolved(3)
Rejected(1)
Player's verification process faces obstacles.
Disputed amount: €50
Player’s winnings haven’t been received yet.
Disputed amount: 14,000 kr.
Player's unable to withdraw.
Disputed amount: €552
Player’s bonus winnings have been voided.
Disputed amount: $9,500,000 CLP
Player’s withdrawal has been delayed.
Disputed amount: €7,000
Player’s struggling to receive his refund.
Disputed amount: £100
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Games
Games
Explore the game selection available at QueenVegas Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by QueenVegas Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that QueenVegas Casino does not offer any bonuses to players from your country.
Loyalty program
QueenVegas Casino offers a loyalty program. Here is what you can get for achieving a higher status:
Personal managerFree tournamentsFaster withdrawalsExclusive rewards
Payment methods
Payments
Browse an overview of payment methods supported by QueenVegas Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(17)
Payment methods (17)
Transaction limits
Withdrawal limits
€10,000
per month
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDCADEURZAR
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
3 languages
EnglishFrenchNorwegian
All languages (3)
English
French
Norwegian
Live chat
Available in
2 languages
EnglishFrench
All languages (2)
English
French
Customer support:
Available in
2 languages
EnglishFrench
All languages (2)
English
French
Live chat rating
Average
Average response time: 5m
Based on 7 tests
Date and tester
Response time
Rating
23 Oct 2026
Michaela S.
5m
Average
09 Jun 2025
Martin L.
Not measured
Bad
11 Sep 2024
Mária B.
Not measured
Average
30 Nov 2023
Katarina D.
Not measured
Bad
30 Nov 2022
Michaela S.
Not measured
Average
12 Nov 2021
Tomas B.
Not measured
Good
16 Sep 2020
Tomas B.
Not measured
Good
User reviews
User reviews of QueenVegas Casino
This is a place to share experience with QueenVegas Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 3 users
Very positivePositiveNeutralNegativeVery negative
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Write a review
Casino Guru
We want players to understand gambling.
• 3 years ago
Hello,
Queen vegas has a terribly bad customer support, which in no way answers your questions but talks a lot out of context. Unusually slow to respond, typically between 24-48 hours via chat.
I have played on the site for almost 8 months and have lost every single time. Now that I have finally won a small amount of DKK 14,000. I have still after a lot of waiting NOT received my money.
Good advice - stay away from this casino!
Hej,
Queen vegas, har et voldsomt dårlig kundesupport, som på ingen måde svare på ens spørgsmål men taler meget udenom. Ualmindelig langsom til, at svare typisk mellem 24- 48 timer via chatten.
Jeg har spillet på siden i snart 8 mdr og har tabt hver eneste gang. Nu hvor jeg endelig har vundet et mindre beløb på 14.000kr. har jeg forsat efter en masse venten IKKE modtaget mine penge.
Et godt råd - hold jer væk fra denne casino!
Customer service and support
Kundeservice og support
non-payment
manglende udbetaling
missing overview
manglende oversigt
• 4 years ago
This casino is a scam just like all other casinos similar to this one that show their similarity in their system. That they have bonuses with extremely bad policies for users and that if for some reason you win you will not be able to collect. In my case I have been playing in casinos for a long time and it occurred to me to play a bonus here, I always play bonuses everywhere, unfortunately for me I had my lucky day in this casino and received the maximum prize in a slot, which I did not they wanted to pay for it by alluding to a bonus policy that I never broke. I am currently in legal proceedings with them, but for the time being, if it is of any use, do not play here.
Este casino es una estafa al igual que todo los casinos similares a este que se nota su parecido en su sistema. Que tienen bonos con políticas extremadamente malas para los usuarios y que si por alguna razón ganas no podrás cobrar. En mi caso llevo tiempo jugando en casinos y se me ocurrió jugar un bono aquí, siempre juego bonos en todo lados, para mi mala suerte me tocó mi día de suerte en este casino y cobre el premio máximo en una slot , el cual no me lo quisieron pagar aludiendo a una política de bonos que nunca rompí. Actualmente estoy en un proceso judicial con ellos, pero por el momento si de algo sirve no jueguen aquí.
• 5 years ago
I have been waiting for a solution to a problem with a bug where wins are not added for 2 days. Bonus system is fake I got from 200 Fs 10 to ask no reaction cheek.
Ich warte schon seit 2 Tagen auf die Lösung eines Problems wegen einen Verbugten Spiel wo gewinne nicht Addiert werden. Bonus System ist Fake ich habe von 200 Fs 10 bekommen auf frage keine Reaktion Frechheit.
There are no positives
Es gibt nicht Postives
Bonus is not adhered to
Bonus wird sich nicht dran Gehalten
Banned wins that are not credited.
Verbugte gewinne die nicht Gutgeschrieben werden.
From 200 FS 10 FS I only got chat and email you get support
Ich habe von 200 FS 10 FS nur bekommen Chat noch Email kriegt man support
Discussion
QueenVegas Casino discussion
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