QueenVegas Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Although QueenVegas Casino scored an Above average Safety Index of 6.5, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Carry on reading our QueenVegas Casino review to make an informed decision whether or not this casino is the right fit for you.
Safety Index of QueenVegas Casino – Is it fair and safe?
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the QueenVegas Casino Terms and Conditions as part of our review of QueenVegas Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
According to our approximate calculation or collected information, QueenVegas Casino is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we know, no relevant casino blacklists include QueenVegas Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
In our comprehensive review of all relevant aspects, QueenVegas Casino has attained an Above average Safety Index of 6.5. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
QueenVegas Casino Terms and Conditions
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of QueenVegas Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about QueenVegas Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 981 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
QueenVegas Casino user feedback and reviews
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Based on the 22 user reviews of QueenVegas Casino in our database, it has a Bad User feedback score. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
QueenVegas Casino company data and licenses
QueenVegas Casino is owned by Skill on Net Ltd and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
QueenVegas Casino has a gambling license issued by Malta Gaming Authority in Malta.
Win and withdrawal limits, payment options
QueenVegas Casino accepts deposits via 39 payment methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, SOFORT Überweisung, WebMoney, Solo, EuTeller, PayPal, Trustly, Nordea, Maestro, Switch, Boleto Bancario, AstroPay, Wire-transfer, SIRU, Bank transfer, Danske Bank, Verkkopankki, Jetonbank, Fast Bank Transfer, Instant Payments by Citadel, Entercash, Jeton, Caixa, Banco do Brasil, Worldpay, MuchBetter, Payvision, Google Pay, Pay4Fun, PIX, UPI, JCB, ApplePay, Interac.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 10,000 per month
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at QueenVegas Casino.
Language
Website
Customer support
Live chat
English
German
Finnish
French
Norwegian
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at QueenVegas Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of QueenVegas Casino to be good.
Slots and casino games at QueenVegas Casino
QueenVegas Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 89 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, Amaya, iSoftBet, NYX Gaming Group, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, BGaming, Bally, Barcrest, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Williams Interactive, Realistic Games, Relax Gaming, edict, Greentube, Inspired Gaming, Bullshark Games, FBM, Fantasma Games, Origins (playtech), Playzido, Authentic Gaming, Win Fast, Backseat Gaming, Shuffle Master, Spadegaming, Spribe, Gamomat, ALL41 STUDIOS, GVG (Green Valley Games), Galaxsys, Bragg Gaming, Foxium, Aristocrat, Givme Games, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Gluck Games, Oryx Gaming, Gaming Corps, Switch Studios, Slingo, Synot Games, Max Win Gaming, SlotMatrix, Crucible Gaming, Stakelogic, Pulse 8 Studios, Peter & Sons, Zitro, Kalamba Games, Golden Hero, Apparat Gaming, STHLMGAMING, Games Global, Just For The Win, Light & Wonder, Reel Time Gaming, Cayetano, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming.
QueenVegas Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from QueenVegas Casino in our database, listed in the 'Bonuses' section of this page.
Note: In case you are looking for more information about this casino's bonus offers, visit our QueenVegas Casino bonuses page.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(39)
Payment methods (39)
Withdrawal limits
per month
€10,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(5)
All website languages
EnglishFrenchGermanFinnishNorwegian
English customer support
English live chat
Game providers
Show all
(89)
Game providers (89)
CASINO SCREENSHOTS
Positives
Good selection of game providers
Casino accepts players from many countries
Simple and clean website design
Various responsible gaming options available
Negatives
Live chat is available only after registration
Bonuses not available for all countries
Fees associated with some withdrawal methods
Not all payment methods are available for all countries
Browse all bonuses offered by QueenVegas Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(22)
User reviews of QueenVegas Casino
This is a place to share experience with QueenVegas Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Queen vegas has a terribly bad customer support, which in no way answers your questions but talks a lot out of context. Unusually slow to respond, typically between 24-48 hours via chat.
I have played on the site for almost 8 months and have lost every single time. Now that I have finally won a small amount of DKK 14,000. I have still after a lot of waiting NOT received my money.
Good advice - stay away from this casino!
Hej,
Queen vegas, har et voldsomt dårlig kundesupport, som på ingen måde svare på ens spørgsmål men taler meget udenom. Ualmindelig langsom til, at svare typisk mellem 24- 48 timer via chatten.
Jeg har spillet på siden i snart 8 mdr og har tabt hver eneste gang. Nu hvor jeg endelig har vundet et mindre beløb på 14.000kr. har jeg forsat efter en masse venten IKKE modtaget mine penge.
This casino is a scam just like all other casinos similar to this one that show their similarity in their system. That they have bonuses with extremely bad policies for users and that if for some reason you win you will not be able to collect. In my case I have been playing in casinos for a long time and it occurred to me to play a bonus here, I always play bonuses everywhere, unfortunately for me I had my lucky day in this casino and received the maximum prize in a slot, which I did not they wanted to pay for it by alluding to a bonus policy that I never broke. I am currently in legal proceedings with them, but for the time being, if it is of any use, do not play here.
Este casino es una estafa al igual que todo los casinos similares a este que se nota su parecido en su sistema. Que tienen bonos con políticas extremadamente malas para los usuarios y que si por alguna razón ganas no podrás cobrar. En mi caso llevo tiempo jugando en casinos y se me ocurrió jugar un bono aquí, siempre juego bonos en todo lados, para mi mala suerte me tocó mi día de suerte en este casino y cobre el premio máximo en una slot , el cual no me lo quisieron pagar aludiendo a una política de bonos que nunca rompí. Actualmente estoy en un proceso judicial con ellos, pero por el momento si de algo sirve no jueguen aquí.
I have been waiting for a solution to a problem with a bug where wins are not added for 2 days. Bonus system is fake I got from 200 Fs 10 to ask no reaction cheek.
Ich warte schon seit 2 Tagen auf die Lösung eines Problems wegen einen Verbugten Spiel wo gewinne nicht Addiert werden. Bonus System ist Fake ich habe von 200 Fs 10 bekommen auf frage keine Reaktion Frechheit.
There are no positives
Es gibt nicht Postives
Bonus is not adhered to
Bonus wird sich nicht dran Gehalten
Banned wins that are not credited.
Verbugte gewinne die nicht Gutgeschrieben werden.
From 200 FS 10 FS I only got chat and email you get support
Ich habe von 200 FS 10 FS nur bekommen Chat noch Email kriegt man support
Safety Index explained
Safety Index of QueenVegas Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of QueenVegas Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average6.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about QueenVegas Casino and related casinos (9)