foni8900's reviews

Casino Guru

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2 years agoOriginalTranslation
Sorry only have to give 1 star.
Deposited over €200 and played various games. Free spins nil indication that bonus is triggered nil indication. I don't know if you can win anything at this casino, but I don't think so.
  • Many games
  • sports betting
  • Hardly any profit possible
  • Support 0-8-15
  • Extremely long answers
  • Game suspension is taking too long
Automatic translation:
Casinozer
2 years ago
Dear Foni8900,

First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improve our product and services as we go step into the future.

If you have won the bet fairly than we will pay out the winnings. We have absolutely no interest in ‘stealing’ money from players. We are planning on being around as a household online casino brand for a long time and that kind of behaviour does not fit such a casino.

All our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

We always do our best to provide you with a response within 24 hours by email. A great support team is also available on our live chat every day from 10am to midnight.

We hope to have informed you sufficiently and we wish you a great day!

Kind regards,

The Casinozer Team
2 years agoOriginalTranslation
Good and versatile games, the bonuses are ok.
  • Many games
  • Good service
  • Chat available in German
  • Long payout
  • Verification takes forever
  • Support can't really help
  • It is unclear whether the money will be paid out at all
  • Duplicate requests for documents
  • No response to emails
  • After each then received email again processing time of 3 working days
  • Emails are often sent Thursday Friday because weekends are not worked and so everything is delayed more
Automatic translation:
2 years agoOriginalTranslation
Good casino with many games to choose from.
But it's best to just play and not win. Because when you win you are just frustrated with the withdrawal policy. No responses to inquiries or anything like that and payouts are delayed to the extreme.
  • Many games
  • Payouts do not take place
  • Support always with the same statements
  • Difficult to win anything at all in the casino
Automatic translation:
2 years agoOriginalTranslation
Still haven't received my money after 59 days. Folks please don't play at Slottica Casino!
Extremely bad casino. Don't deposit! Not playing! Rip off and fraud!
  • Bad bonuses
  • Extremely bad support
  • Fraud Casino
Automatic translation:
Slottica Casino
2 years ago
Good afternoon Foni8900, could you write in more detail what happened? You can also provide data to the Casino Guru taem. We will check what happened and help you
Best wishes, Slottica Casino

2 years agoOriginalTranslation
Wide range of games and sports. There are also many bonuses

Payments far too long according to their own terms and conditions within 3 working days but much longer!
  • Large selection
  • Sports with cash out
  • Extremely long waiting times for payouts
  • Support always says the same thing about every problem
Automatic translation:
Trustpilot_flash_alt
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