samanstreetlife's reviews

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1 year agoOriginalTranslation
An absolute disgrace! At first nice like with every casino! But when you win something you delay the payouts and the chat is for nothing as they keep coming up with this copy and paste method so that the players gamble away their winnings! I am really angry!!!!
  • Nothing at all!!!!
  • Bonuses but the sales conditions are a disgrace!!!!
  • There is only negative stuff!!!!
  • Delay payout so you lose it!!!
Automatic translation:
2 years agoOriginalTranslation
My girlfriend registered on Golddino yesterday (belongs to Spassino!). We don't live in the same household, we don't live at the same address, we don't have our own devices such as mobile phones, laptops, etc. with our own internet! This means that every bonus can be used! Today she wanted to withdraw €3000 and was asked for documents! I haven't had to upload a single one yet! Kind of discriminatory! She is a single mother but she was deducted 2900€ because she apparently had the same IP as me! Proof with a screenshot and uploaded documents do not want to pay out the remaining €2900! I recommended this casino and my girlfriend want to rip them off! We'll wait until tomorrow! If the money is not paid out, we will file a lawsuit!
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  • No payment!
Automatic translation:
2 years agoOriginalTranslation
UPDATE 07/01/2023

Still no reply or email!

UPDATE 03/01/2023 (1 day later)

How I knew it! I took out my limit and gambled away the €900. Today I suddenly see that the finance department has read my messages ➡️ read receipt! I have to be honest, I knew it! They want you to gamble away the money and drive you crazy with the live chat with copy & paste always the same! I immediately blocked my account! HANDS OFF THE CASINO!


An absolute cheek! Apart from the fact that many reviews come from themselves, this casino is more than a lie! I have to admit the first 3 monsters worked out great! Then there was a larger payout and they asked for new documents! Although I had a vip manager and then he blocked me too! They wanted all sorts of documents that went far into someone's privacy! Bank history of private & company accounts, 3 new selfies and the agents tell you different stories! Constantly talked out and meant an immediate transfer that should arrive after minutes as the payouts before should take 5 working days?! Then after 1 week it was said it was up to my bank! Then they said the payment operator is to blame! So such a dishonest thing has rarely happened to me! Hands off! I've already been to the police and will be filing a complaint with the Cyber Police next Tuesday! I was alone in the chat for more than 4 hours today and 3 times the payment was confirmed by 3 different agents but canceled again and new documents were required again and again! Even though I paid in every day and have long since been verified 2 times!
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  • Deceptive customer service
  • Payouts will be canceled by you
  • Demand documents that have nothing to do with the casino
  • I could add a lot to this list, but I'll save the time
Automatic translation:
3 years agoOriginalTranslation
A cheek I paid on friday today is tuesday and my trustly would have problems what trustly refuted me!
Automatic translation:
Megaslot Casino
1 year ago
Dear Samanstreetlife,

Thank you for sharing your feedback!

We are sorry to hear that you had a negative experience. However, we kindly ask you to notice that different payment methods may take more time for processing than other ones.

Moreover, according to the information in our Terms and Conditions: "Your withdrawals will be processed as soon as possible, however, please keep in mind that some web wallets take up to three (3) days to process the withdrawal request."

We hope for your understanding.
If you have any additional questions, you may contact us via live chat or email. We are working round the clock to help you!

Kind regards,
Megaslot Casino
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