Dear Jocama74,

First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improve our product and services as we go step into the future.

We are sorry to hear you have been unlucky at our casino. Please note that all our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

We hope to have informed you sufficiently and if you have any additional questions our amazing support team is available by live chat from 10:00 - 00:00 every day of the week!

Thank you once again for your review and have a great day.

Kind regards,

The Casinozer team