anna-chlo's reviews

Casino Guru

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4 months ago
I’ve had a great experience playing at this casino. I’ve personally played at a lot of online casinos and have found this one the most user friendly. Fast game loading, good game selection and fair playing. Really nice to play in a casino that I know is legit.
  • Fast withdrawals
  • Good selection of games
  • No long waits to chat to agents
  • Fair bonuses
  • Hard to get in touch with certain departments
  • Can’t save games as favourites
Playfina Casino
4 months ago
Dear Anna-Chlo,

Thank you so much for your fantastic review! We're happy to know that you’ve had a great experience playing at our casino. We are grateful that you highlighted our user-friendly interface and extensive games selection. It's also great that our fast withdrawals, fair bonuses, and efficient customer service have met your expectations. We would like to invite you to our Instagram, Twitter, and Telegram channels. There, you will find even more exciting offers and always stay updated on new promotions.

Regarding the difficulty in getting in touch with certain departments, many departments do not directly handle user enquiries. However, our friendly customer support team is always ready to liaise with the relevant department when needed and promptly provide comprehensive answers to all your questions. Additionally, we appreciate your feedback regarding the inability to save games as favourites. We will definitely consider adding this feature in future website improvements. We would like to mention that we currently have a 'Recently Played' section that includes games you have already tried. If you predominantly play specific games on the site, you can easily find them all in this section.

At Playfina, we believe in providing you with a seamless gaming experience. Should you need assistance or have queries, our Live Chat is available 24/7, or you can send us an email at support@playfina.com. We're always here to help.

Feel free to reach out anytime,
Playfina Casino
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