vingrom2023's reviews

Casino Guru

We want players to understand gambling.

1 month ago
Everything was fine until they made this scam to make me deposit and then just refuse the bonus saying its my fault for not asking them first?? What... you sent me the email saying here is for you thanks for being apart of our group this is what you need to do to get the bonus and after deposit just contact us and we will activate the bonus... and then just refusing
  • good a being scammers
  • They sent me a emil.Hi thanks for being with us here is a offer for 5th deposit just make your deposit and after come to support and claim it. When i come to claim the says i cant get the bonus because of to many bonuses.. WHAT?? you sent me the email saying thanks and this is for you!!
  • Scammers so stay away
9 months ago
I have played on Sloterra for a while now I must say I really like the casino, I wasnt sure at first because they only had crypto and game play with crypto, but they are really good on feedback and fixed that pretty fast so now you can deposit with crypto and play with fiat if you wish to.
I have made 2 withdraw and they were both paid within 2 days.
Service have been nice but maybe thats because I have a Vip manager that helps me.
I will keep on playing on Sloterra since its a casino I really enjoy.
If anything of these things change and service gets worse or in other way change i will update here on casinoGuru since i think player security is very important and the only way to keep us players safe is to inform others of our experiences.
Read moreRead less
  • fairly fast withdraws
  • Good and helpfull support/managers
  • Pragmatic and other big providers are not allowed when playing with bonuses.
Sloterra Casino
9 months ago
Dear vingrom2023,

Thank you for choosing Sloterra as your preferred gaming destination.

We are happy to hear that you have had positive interactions with our service team!

Our aim is to continuously improve and adapt to meet the needs of our players, and we are thrilled that our efforts have been recognized.

Rest assured, we are committed to maintaining the high standards that you have come to expect from us.

We look forward to providing you with many more enjoyable moments in the future. 😊
11 months ago
Although i was lucky and won abit of money, the experience wasnt worth it. Took me months to get the money out and that was only after help from casino.guru, they blocked my account directly after my win and refused to pay and only after i made a complaint here at casino.guru they decided they had to pay because lese their rating would drop.
They also needed me to do a video verification through skype, and im sure 95% of everyone playing online would hate this.
People that have no porblem at a casino will never make a review without the casino telling them to, so be aware everytime you see a casino with loads of 5 star reviews that are detailed on how good their experience was.
Stay away you will find more ethical casinos other places!
Read moreRead less
  • I got Paid, but that was after months of problem and help from Casino.guru
  • If you win they will probably try to scam you out of that win.
  • Video kyc through skype! common why even have a online casino then.
  • Many many 5 star reviews this is often a sign of either bought reviews or casino tells you to give them 5 stars to receive your withdraw
1 year ago
Deposited and got a bonus, i was wagering but the wager of the bonus didnt change, support told me it was because i win with real money the bonus dont wager, ok i thought and continue playing.
Then bonus expire but i still have real cash left.
I try to withdraw but cant do it. Then i see there is wagering on my real cash also!! like big wagering, i had to make over 20 000spins before wagering said 100% then i try to withdraw again and still dont work. Now support tells me its because bonus expire... the bonus that i could not wager with real cash-!! Now they tell me i have to deposit more to make withdraw!!
Scammers
Also live support always sends me to email support and they never answer, i have contacted email support like 5-10 times never an answer. and ive talked to live support 10-20 times and always lies and deception to not pay me.
Dont play here they are really ugly scammers!
Read moreRead less
  • They are good at lying to you to make you play more!
  • Nothing good about scammers right?... exactly...
1 year ago
Redicules
First they refused to give me the bonus i deposit for because something with their system was wrong.
Then i wager my deposit and try to make withdraw. Then it says i have to be level 5 to be able to withdraw cash!!
Im Level 1 so that means they will keep your cash hostice if you dont just play alot and reach level 5. stay away from these crocs!
Read moreRead less
  • easy name of the casino
  • All is just complicated and adjusted in way to make it easy for you to deposit but impossible to withdraw
1 year ago
Another one those casinos that dont credit the welcome bonus after registration and deposit...
Talking to support they say its an adminitration decision.. I literally just opened the account!!
I have never had any account at Maltix Limited casinos so i guess they are in secret part of some other group of casinos.
Anyway if you dont gonna offer the bonus then you should inform so at registration!!! this should be possible since i could get banned from bonuses directly from registration then you should also be able to inform me about it at registration with a banner or something.
Its a shame casino can scam and fraudulanty make you deposit before they inform you of this!!!
Read moreRead less
  • the sky is blue i guess
  • Scammy way of not giving bonuses, stay away!
1 year ago
One of those casino that offer a weekly bonus but only tell you after you deposit that you are not eligible for the bonus, in my opinion a scammy way of getting players to deposit!
  • its a casino
  • Could have easily informed bonus not available but instead fools you into depositing first
1Red Casino
1 year ago
Dear Vingrom2023,

We appreciate you taking the time to share your feedback with us. At our casino, we always strive to provide transparency and a positive gaming experience for our players. We understand that your experience didn't meet your expectations, and for that, we apologize.

To address your specific concern, we would like to clarify that bonus eligibility often depends on factors such as deposit amounts, previous bonuses claimed, or other specific requirements outlined in our terms and conditions. We recommend all our players carefully read and understand these terms before making a deposit to avoid any misunderstandings.

If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. They are available 24/7 and are always happy to assist you.

Thank you for choosing our casino, and we hope to have the opportunity to provide you with a more enjoyable experience in the future.

Best Regards,
1Red Team
SGW_new_push_alt
It’s Safer Gambling Week! Play a quick card game to test your gambling style.
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news