1 year agoOriginalTranslation
I like the casino itself. There is a large selection of slot machines. Live Casino is also available. The chat is also immediately accessible and always very friendly. However, I have been paying out 1000 euros (2x 500 euros) for 4 days and a payout for 2 days in the amount of 500 euros. The withdrawals have not been processed to date and the chat cannot give me an exact time when the withdrawal will be processed. That seems very dishonest to me.
The verification process was completed Monday.
Best regards
Tobias S
The verification process was completed Monday.
Best regards
Tobias S
- Numerous slot machines
- Good deals
- Friendly and fast chat support
- complicated verification process
- Payouts are delayed or not processed at all.
Automatic translation:
Need For Spin Casino
1 year ago
Dear Tobias,
Thank you for sharing your experience with us.
We sincerely apologize for any inconvenience you may have encountered. We want to inform you that all financial procedures undergo in orderly fashion, therefore canceling a withdrawal request can potentially result in a delay in processing your payout.
Please note that your future withdrawal requests will be processed by our Financial Department during their working hours, as per our standard procedures.
We kindly request you to check your mailbox and carefully read our latest email, which contains important information about your individual payout schedule.
Furthermore, you can always monitor the status of your withdrawal by visiting the History tab on our platform. Once your withdrawal is successfully processed, our Financial Department will send you a notification email.
Should you have any further inquiries, please do not hesitate to contact us via Live Chat or email. Our dedicated support agents are available at all times to assist you.
Best regards,
Need For Spin Casino Representative.
Thank you for sharing your experience with us.
We sincerely apologize for any inconvenience you may have encountered. We want to inform you that all financial procedures undergo in orderly fashion, therefore canceling a withdrawal request can potentially result in a delay in processing your payout.
Please note that your future withdrawal requests will be processed by our Financial Department during their working hours, as per our standard procedures.
We kindly request you to check your mailbox and carefully read our latest email, which contains important information about your individual payout schedule.
Furthermore, you can always monitor the status of your withdrawal by visiting the History tab on our platform. Once your withdrawal is successfully processed, our Financial Department will send you a notification email.
Should you have any further inquiries, please do not hesitate to contact us via Live Chat or email. Our dedicated support agents are available at all times to assist you.
Best regards,
Need For Spin Casino Representative.
