User Profile | Casino Guru

Silver

Germany

PlayiO Casino

5 months agoOriginalTranslation

Overall, the casino's website is well-developed. Modern and very appealing. The selection of games is also overwhelming.

However, I warn against playing in this casino:

The casino closed my account after a withdrawal and confiscated my winnings. Only after filing a complaint through CasinoGURU and contacting the authorities did I receive my payout more than six months later. Why my account was closed and why my winnings were initially withheld remains unclear. The casino has not yet issued a statement on this matter.

Casino Bello

8 months agoOriginalTranslation

I won over €6,000 at the casino. Verification was easy and quick. The withdrawal was processed within 24 hours.

Support is always available and always friendly.

The range of games is large, but in my opinion can be expanded further (e.g. slot providers from Quickspin).

The website is always accessible and functions smoothly. It's clearly laid out.

There are always good bonuses. The minimum wagering requirements are within the usual market range.

The VIP program could be made more attractive. For example, lower requirements for higher levels and better rewards.

Need For Spin Casino

2 years agoOriginalTranslation

I like the casino itself. There is a large selection of slot machines. Live Casino is also available. The chat is also immediately accessible and always very friendly. However, I have been paying out 1000 euros (2x 500 euros) for 4 days and a payout for 2 days in the amount of 500 euros. The withdrawals have not been processed to date and the chat cannot give me an exact time when the withdrawal will be processed. That seems very dishonest to me.

The verification process was completed Monday.

Best regards

Tobias S

Read moreRead less

Numerous slot machines
Zahlreiche Slotmachines
Good deals
Gute Angebote
Friendly and fast chat support
Freundlicher und schneller Chatsupport

complicated verification process
Verifizierungsprozess kompliziert
Payouts are delayed or not processed at all.
Auszahlungen werden verzögert bis garnicht bearbeitet.

Automatic translation:

All Need For Spin Casino reviews

Need For Spin Casino

2 years ago

Dear Tobias,

Thank you for sharing your experience with us.

We sincerely apologize for any inconvenience you may have encountered. We want to inform you that all financial procedures undergo in orderly fashion, therefore canceling a withdrawal request can potentially result in a delay in processing your payout.

Please note that your future withdrawal requests will be processed by our Financial Department during their working hours, as per our standard procedures.

We kindly request you to check your mailbox and carefully read our latest email, which contains important information about your individual payout schedule.

Furthermore, you can always monitor the status of your withdrawal by visiting the History tab on our platform. Once your withdrawal is successfully processed, our Financial Department will send you a notification email.

Should you have any further inquiries, please do not hesitate to contact us via Live Chat or email. Our dedicated support agents are available at all times to assist you.

Best regards,
Need For Spin Casino Representative.

tobiego's reviews

PlayiO Casino

Casino Bello

Need For Spin Casino