User Profile Complaints Reviews

lucky90's reviews

silver
Lucky90
Junior Apprentice
1 year agoOriginalTranslation
I registered on Betify yesterday and was successfully verified. The verification was very quick. The website makes a decent impression. I have now requested a payout via bank transfer in the amount of 1012 euros. This has been pending since yesterday and has not been processed. I'll now wait and get in touch to let you know how quickly the payment was made.
  • Good design
  • Fast verification
  • In my opinion, processing of withdrawals is slow
Automatic translation:
All Betify Casino reviews
silver
Lucky90
Junior Apprentice
1 year agoOriginalTranslation
October 15, 2023:
I have just verified my account at this casino and requested a withdrawal of 500 CHF. As soon as the money is available I will update my review accordingly.

October 16, 2023:
I can now confirm with a clear conscience that in my opinion this casino acts correctly. I have won a larger amount in the meantime and have now received it on my crypto wallet.
Read moreRead less
  • Good design
  • Many games
  • Payout speed within 24 hours
  • 15 CHF fee on crypto withdrawals
Automatic translation:
All Rakoo Casino reviews
Rakoo Casino
2 months ago
Dear Customer,

Thank you for your positive review! We're thrilled to hear that your account verification and withdrawal process went smoothly. Your trust in our platform and acknowledgment of our fair practices mean a lot to us. We’re glad you’ve had a successful experience and that your winnings have reached your crypto wallet.

If you continue to enjoy our casino, we’d be grateful if you could update your review to reflect your ongoing positive experiences.

Best regards,
The Rakoo Team
silver
Lucky90
Junior Apprentice
1 year agoOriginalTranslation
04/24/2023
I have just requested a withdrawal of 2700 euros from this casino. I uploaded the documents. This was quickly approved. The casino makes a nice impression. I'll keep you up to date on how quickly the payouts are paid out.

04/25/2023
I have received the payouts. In my opinion/experience, the casino is reputable. Here you can play without hesitation.
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  • Clear website
  • Lots of games providers to choose from
  • The withdrawals can no longer be canceled once they have been requested
  • The chat is not available 24/7.
Automatic translation:
All Vikingbet Casino reviews
silver
Lucky90
Junior Apprentice
1 year agoOriginalTranslation

04/14/2023:

I have a pending payout to my Bitcoin wallet since yesterday. I don't want to jump to conclusions, but I think this casino delays the payout on purpose to trick the customer into canceling the withdrawal request. I'll wait and see what happens and I'll adjust my rating if necessary.

Updated 04/15/2023

I can confirm that my winnings have been credited to my Bitcoin wallet. The casino makes a serious impression for me. The KYC also worked quickly. For the time being, I can happily recommend the casino
Read moreRead less
  • Fast document verification
  • Payments will be made within the deadline
  • Bitcoin withdrawals could be paid out faster in my opinion
Automatic translation:
All Goldenbet Casino reviews
silver
Lucky90
Junior Apprentice
1 year agoOriginalTranslation
I registered with Metaspins a few days ago and have had positive experiences so far. I have already been able to make two payouts to my Bitcoin wallet. The withdrawals worked quickly and without problems. But I have to add that I contacted support immediately after registering to verify my account as soon as possible. I didn't want to take any risks and then possibly be stalled with the payment. All in all in Top Casino. Paid out a sum of approx. 2400 CHF. All in all I can recommend the casino. If anything changes, I'll report back here.
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  • Simple and automatic verification
  • Fast payouts
  • Good range of games
Automatic translation:
All Metaspins Casino reviews
silver
Lucky90
Junior Apprentice
2 years agoOriginalTranslation
The casino does not take the protection against gambling addiction seriously. There is no response to emails requesting that the account be closed for gambling addiction reasons. You don't get an answer either. Please give this casino a wide berth. There are enough honest and more professional casinos.

Update of my rating:
This casino shares credit card information. Definitely keep your hands off this casino. I suddenly had transactions from companies/shops in Africa on my statement that I had never made.

This casino can do whatever it wants because it doesn't have a license. I just don't understand this positive review from Casino Guru. People use this rating as a guide and then play there. Please Casino Guru team evaluate honestly. Why isn't this casino downgraded?
Read moreRead less
  • Inadequate protection against gambling addiction
  • Structure of the page bad (mobile version)
  • The casino does not treat credit card details confidentially. Credit card details were stolen from me.
Automatic translation:
All Casino Eagles reviews
silver
Lucky90
Junior Apprentice
2 years agoOriginalTranslation
I just won a small amount (600 euros) at this casino (no bonus etc). The document upload worked quickly. I am now waiting to see how quickly the casino verifies my documents and how quickly the payout is made. Contact me later for a detailed update.

updated:
After 48 hours I'm still waiting for my payout. According to support, my documents are all approved. I always hear from support that I now only have to wait until the finance department initiates the payment. Something is wrong here, I have a feeling. I've had the privilege of getting to know Ellie, Jacob and Johan in support so far. And they all tell more or less the same thing. I'm waiting now. Just take a look. Maybe I can upgrade the rating.

updates
I finally got my money yesterday. Unfortunately not the way I wanted it. I had to send a selfie with a text before that. The casino transferred the money to me via the cryptocurrency USDT, which was very cumbersome as I am not an avid crypto fan.

Conclusion
I wanted to give 3 stars first. But I had to keep exerting pressure to make things happen. Unfortunately, the money was not paid to me through the bank but in crypto. Unfortunately, I can't really recommend the casino.
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  • Fast and uncomplicated document upload
  • Large selection of games
  • Slow loading website
Automatic translation:
All DolceVita.Casino reviews
silver
Lucky90
Junior Apprentice
2 years agoOriginalTranslation
A casino I'm just not sure if I should give 3 stars or two. I had received my winnings. But only after I got the Licensing Authority and Casino Guru involved. Nonetheless I think this casino has potential.
  • Live chat is super fast
  • The website design is clear
  • Large selection of games
  • Long processing time for withdrawals
  • Support has no direct line to the payout department
  • Support gives erroneous information regarding withdrawals (such as It's all good Mr ***** your money is coming soon). After that, your payout will be canceled.
Automatic translation:
All Dachbet Casino reviews
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