rainerstoff's reviews

Casino Guru

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1 year ago
This Gambling Website is 100% scam. After i made a withdrawal, my account was blocked and support didnt response to my Emails. So i wanted warn other players on theire website about this. After i made this, i have seen they changed my username in "crying baby" and laughing about my stupidness, cause the debt was by myself when i trusted them and deposited there. I've never experienced anything like that and they bragged that they were just thieves!! So this website should be instantly blacklisted!! They have only a curacao license and this supervisory authority do nothing about it! PLEASE DONT DEPOSIT THERE AND REPORT THIS CASINO!
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  • 1000% SCAM!
  • Absolutely dishonest Supprt
  • Account was blocked and they changed my profile dates
  • They are happy when you lose your money
Crypto Games Casino
1 year ago
Sorry, but your statements are 100% false.
- no accounts after withdrawal is blocked
- all tickets are responded in 24 hours
- no username which includes crying or baby exist in our database

Please provide us proof about what you're writing above.
1 year agoOriginalTranslation
A very good welcome bonus for the first three deposits, as well as regular free spins. However, there are forbidden games that you are not allowed to play with a bonus, so be careful! Withdrawals are processed quickly
  • Good welcome bonus
  • quick payout
  • Good game selection
  • Banned games for bonuses still open without notice
Automatic translation:
1 year agoOriginalTranslation
After I noticed that many games, for example from PlayNgo, run very poorly and no RTP is given under the information, I requested a list of all games with the corresponding RTP from support. After a few days I received the list of all the games with the highest RTP. In the source code of some games, however, I could see that they run with a reduced RTP of around 90%. The support has so brazenly lied to me, therefore a very dubious casino.
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  • fast payouts
  • Many games run with low RTP
  • Bad bonus offer and loyalty program
Automatic translation:
WildTornado Casino
1 year ago
Dear RainerStoff!

Thanks for sharing your experience and we're sorry to hear about the issues you've encountered. We take your feedback seriously and strive to resolve your concerns.

Apologies for any inconvenience regarding game performance and RTP information. We are committed to transparency and accuracy in providing game details to our players. It is interesting to learn about the differences in RTP values. Rest assured, we are looking into this to ensure that RTP information is accurate and consistent across all games.

We hold ourselves to the highest standards and strive to provide our players with accurate and reliable information. We will address this issue internally to ensure that similar incidents do not occur in the future.

Your feedback is valuable to us and we strive to improve our services.
Please do not hesitate to contact us if you have any further questions or concerns.

Best regards,
WildTornado Casino Team
1 year agoOriginalTranslation
Wanted to verify myself directly so that there are no unnecessary waiting times in the event of a payout. The support told me that I can only verify myself when it is necessary (i.e. when making a payout). After claiming the welcome bonus (3 deposits) I was banned from future bonuses although no withdrawal has occurred yet. I was not given a reason, just that this was a manager's decision.
  • Casino + Sportsbook
  • welcome bonus
  • Verification only possible upon payment
  • Excluded from bonuses for no reason
Automatic translation:
NineCasino
1 year ago
Hello!

We are sorry that your experience at NineCasino didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at support@ninecasino.com We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current bonus system.

Best regards,
NineCasino Team.
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