neptun07's reviews

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1 month agoOriginalTranslation
I registered at this casino a few days ago. Now I'm trying to withdraw my winnings. All documents (ID, bank card, selfie with ID) were accepted after 3 days. Unfortunately, my proof of address was not. They only accept documents written in English. I don't know what to do (I live in Germany). Support is not helpful.
  • good selection of games
  • very slow verification
  • only English language documents are accepted
Automatic translation:
1 year agoOriginalTranslation
Very good casino! I signed up last week. Before depositing, you have to upload your ID, but you will be verified within minutes.
With a lot of luck dusted off a higher profit. The payment was completed within a few hours. In my opinion one of the best casinos.
Read moreRead less
  • very fast verification
  • competent support
  • Payment within a few hours
  • few options for "responsible gaming"
  • no classic 100% deposit bonus available
Automatic translation:
Royspins Casino
1 year ago
Greetings Neptun07,

Big thanks for the glowing review! Satisfied customers like yourself are the main driving force behind our work.

An effortless verification process and lightning-fast withdrawals are fundamental components of our service. We are delighted to hear that you appreciate these features.

But most importantly, congratulations on your amazing winnings!

Your success is just the beginning, and we look forward to bringing you even more rewards and victories in the future.

Best regards,
RoySpins team
1 year agoOriginalTranslation
my account (nep.....81) was closed right after opening. I've been waiting for a response from the casino for almost 2 weeks. Always the same standard answers in chat.
Automatic translation:
BetiBet Casino
1 year ago
Hello there, Neptun07!

Thank you for pointing this out.

We are sorry to hear about the situation you have faced. We would love to help you out here, however, due to lack of information in the review and GDPR, we kindly ask you to write us at the email - support@betibet.com from the email, that you have used for registration at BetiBet casino with the following information:
-name;
-date of birth;
-address;
-mobile phone;
-payment methods used.
As soon as we will receive the letter from you, we will do our best to resolve this as soon as possible. Please, take into account that our support team is available round the clock, so do not hesitate to contact them.

Looking forward to hearing back from you.

With Love,
BetiBet team.
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