Our independent casino review team has taken a detailed look at PowerPlay Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. PowerPlay Casino has a Low Safety Index of 4.5, which means it ranks low in terms of fairness and safety according to our methodology. Continue reading our PowerPlay Casino review to find out more about this casino and determine if it's the right fit for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of PowerPlay Casino, we thoroughly read and reviewed the Terms and Conditions of PowerPlay Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.
Based on our estimates or gathered data, PowerPlay Casino is a small to medium-sized online casino. It has a high amount of restrained payouts in complaints from players, when we take its size into account. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
To our knowledge, PowerPlay Casino is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
In our comprehensive review of all relevant aspects, PowerPlay Casino has attained a Low Safety Index of 4.5. We encourage players to avoid this casino and seek out one with a higher Safety Index.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of PowerPlay Casino to be unfair.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 504 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 9 player reviews of PowerPlay Casino so far. You may access the casino's user reviews in the User reviews section of this page.
PowerPlay Casino is in the ownership of Trillium Ventures Limited and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
PowerPlay Casino holds licenses issued by licensing authorities in these geographic areas: Curaçao (Curaçao Interactive Licensing), Ontario (iGaming Ontario).
PowerPlay Casino supports 7 payment methods. This includes: PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, MuchBetter, CryptoPay, Interac.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| CAD 20,000 per day | CAD 100,000 weekly net win limit |
| CAD 100,000 per week |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at PowerPlay Casino are displayed in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
| French |  |
|
24/7 |
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at PowerPlay Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, PowerPlay Casino has an average customer support.
PowerPlay Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Other live games, Live roulette.
The casino's game library includes titles from 48 providers. This includes Apricot (Microgaming), Playtech, Evolution Gaming, Pragmatic Play, Nektan, Habanero, Lightning Box, Rabcat, Realistic Games, Ash Gaming, Gameburger Studios, PearFiction Studios, Switch Studios, Ino Games, Oros Gaming, Origins (playtech), Vikings (playtech), Live 5 Gaming, Psiclone Games, Reel Kingdom, Neon Valley Studios, Wishbone, Skywind Group, Slingshot Studios, Alchemy Gaming, High Limit Studio, Pulse 8 Studios, GONG Gaming Technologies, SpinPlay Games, Nailed it! Games, Fortune Factory Studios, Gold Coin Studios, ALL41 STUDIOS, Woohoo Games, Hammertime, Aurum Signature Studios, Northern Lights Gaming, Games Global, Just For The Win, Foxium, Golden Rock Studios, Rarestone gaming, Snowborn Games, Buck Stakes Entertainment, Triple Edge Studios, AreaVegas, Crazy Tooth Studio, Infinity Dragon Studios.
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 3 bonuses from PowerPlay Casino in our database, and all offers are listed in the 'Bonuses' section.
Browse all bonuses offered by PowerPlay Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PowerPlay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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