This review examines PotsOfLuck Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. PotsOfLuck Casino has a Below average Safety Index of 6.2, which means it may not be the best choice for most players in terms of fairness and safety. Take a look at our full PotsOfLuck Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Fairness and safety of PotsOfLuck Casino
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our PotsOfLuck Casino review, we carefully went through and inspected the Terms and Conditions of PotsOfLuck Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.
PotsOfLuck Casino is a medium-sized online casino based on our estimates or collected information. Considering its size, this casino has an average sum of disputed winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
To our knowledge, PotsOfLuck Casino is absent from any significant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
On the whole, also considering other contributing factors in our assessment, PotsOfLuck Casino has achieved a Safety Index of 6.2, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.
Note: To the best of our knowledge, PotsOfLuck Casino is associated with 10 other online casinos. The Safety Index of PotsOfLuck Casino takes into account the qualities of all the interconnected online casinos.
T&Cs of PotsOfLuck Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of PotsOfLuck Casino to be unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
PotsOfLuck Casino player complaints
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 4 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 820 black points in total, out of which 106 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
PotsOfLuck Casino user reviews and feedback
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 1 player review of PotsOfLuck Casino so far. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Company information and licenses of PotsOfLuck Casino
PotsOfLuck Casino is in the ownership of ProgressPlay Limited and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
PotsOfLuck Casino holds licenses issued by licensing authorities in these geographic areas: Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission).
Withdrawal limits, win limits, and payment method options
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 3,000 per week
No win limit
EUR 6,000 per month
USD 3,000 per week
USD 6,000 per month
Unlimited in GBP
NOK 30,000 per week
NOK 60,000 per month
CAD 3,000 per week
CAD 6,000 per month
BRL 30,000 per week
BRL 60,000 per month
JPY 300,000 per week
JPY 600,000 per month
NZD 3,000 per week
NZD 6,000 per month
ZAR 60,000 per week
ZAR 120,000 per month
GTQ 30,000 per week
GTQ 60,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at PotsOfLuck Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Japanese
24/7
Finnish
24/7
French
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at PotsOfLuck Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, PotsOfLuck Casino has an average customer support.
PotsOfLuck Casino slots and casino games
PotsOfLuck Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows.
The casino's game library includes titles from 79 providers. This includes NetEnt, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Big Time Gaming, Scientific Games (SG Digital), Nextgen Gaming, ELK Studios, Eyecon, Wazdan, Lightning Box, Spinomenal, Rabcat, 1X2 Gaming, Tom Horn, 2By2 Gaming, Iron Dog Studio, Chance Interactive, Greentube, Inspired Gaming, PearFiction Studios, Jelly, Oros Gaming, Old Skool Studios, Half Pixel Studios, Betilus Gaming, Wishbone, Slingshot Studios, Alchemy Gaming, Skillzzgaming, Shuffle Master, GONG Gaming Technologies, BF Games, Nailed it! Games, Fortune Factory Studios, ALL41 STUDIOS, Northern Lights Gaming, On Air Entertainment, Bet Digital, Foxium, Buck Stakes Entertainment, Spinoro, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Gameburger Studios, Real Dealer Studios, Games Inc., Switch Studios, Leap Gaming, Blue Ring Studios, Neon Valley Studios, Synot Games, Fugaso, Skywind Group, Gamevy, High Limit Studio, Pulse 8 Studios, SpinPlay Games, Neko Games, Gold Coin Studios, Hammertime, Core Gaming, NolimitWay, Aurum Signature Studios, Just For The Win, Games Global, InnoGames, Snowborn Games, Stormcraft Studios, Circular Arrow, Hacksaw Gaming, AreaVegas.
PotsOfLuck Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 5 bonuses from PotsOfLuck Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to PotsOfLuck Casino bonuses.
Browse all bonuses offered by PotsOfLuck Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of PotsOfLuck Casino
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Safety Index explained
Safety Index of PotsOfLuck Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PotsOfLuck Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average6.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
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