Our independent casino review team has taken a detailed look at PlayToro Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. PlayToro Casino scored an Above average Safety Index of 6.8, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Proceed with reading our PlayToro Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of PlayToro Casino
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of PlayToro Casino, we read and assessed Terms and Conditions of PlayToro Casino in-depth. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Considering our estimates and the factual data we have collected, PlayToro Casino appears to be a average-sized online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention PlayToro Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
Taking into account all factors in our review, PlayToro Casino has scored a Safety Index of 6.8, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.
Terms and Conditions of PlayToro Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of PlayToro Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about PlayToro Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 652 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
PlayToro Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
So far, we have received only 9 player reviews of PlayToro Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
PlayToro Casino is owned by Skill On Net S.A. and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
PlayToro Casino has been granted a gambling license in Spain issued by Dirección General de Ordenación del Juego.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at PlayToro Casino in the table below.
Language
Website
Customer support
Live chat
Spanish
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at PlayToro Casino, managing your account, withdrawals, or other matters. PlayToro Casino has an average customer support, judging by the results of our testing.
PlayToro Casino slots and casino games
PlayToro Casino offers these types of casino games: Slots, Roulette, Blackjack.
Casino games from 28 game providers are offered. This includes NetEnt, Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Big Time Gaming, Nextgen Gaming, Eyecon, Barcrest, Lightning Box, Inspired Gaming, SkillOnNet, Slingo, Origins (playtech), Grand Vision Gaming (GVG), MGA, Reel Kingdom, Reflex Gaming, Peter & Sons, AvatarUX, Games Global, Light & Wonder, Rarestone gaming, Wild Streak Gaming, Amusnet (EGT).
PlayToro Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by PlayToro Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on PlayToro Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by PlayToro Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(9)
User reviews of PlayToro Casino
This is a place to share experience with PlayToro Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I did a deposit, the money got sent but an error message made me blocked from coming on to the site. So My money is gone and I cant play with it. Support doesnt answer emails and the live chat took 6 hours for and answer which was a response something like, we cant help you. Send an email.
Unfortunately I can not write much good about the casino. No matter what bet and slot, real winnings are not possible. And if you "accidentally" got a higher prize of max. €20, you can be sure that it will be gone again in the next few minutes
Leider kann ich über das Casino nicht viel gutes schreiben. Egal mit welchem Einsatz und an welchem Slot, wirkliche Gewinne sind nicht möglich. Und falls dich „versehentlich" mal ein höherer Gewinn von Max. 20 € dabei war, kann man sicher sein, dass er in den nächsten Minuten gleich wieder weg ist
This casino is trash. No matter what you deposit there, the maximum bet is 1€ and you cannot achieve maximum profits there 😁 I've tried several games in one day and nothing, absolutely nothing you win there.
The support is the last snot, it is described with a short reply, the response time is more than 2 minutes....and that can't be the purpose of offering such support.
The casino on the German-speaking side has only one goal, so winnings on Playtoro.com are balanced. My conclusion, it's the last snot I've seen so far.
Dieses Casino ist der letzte Müll. Egal was man dort Einzahlt, der Höchsteinsatz ist 1€ und Höchstgewinne kann man dort schon garnicht erzielen 😁 Ich habe mehrere spiele an einem Tag ausprobiert und nichts , aber auch gar nichts gewinnt man dort .
Der Support ist der letzte Rotz, es wird mit kurzer Rückantwort beschrieben, die Antwortzeit Beträgt mehr als 2 min....und das kann ja nicht Sinn und Zweck sein, dass man solch Support anbietet.
Das Casino auf der deutschsprachigen Seite hat nur ein Ziel , somit werden Gewinne auf Playtoro.com ausgeglichen. Mein Fazit, es ist der letzte Rotz, was ich bisher gesehen habe .
So guys I can only tell you I don't like the German side of Playtoro. I have registered and played at many SkillOnNet Ltd sites and unfortunately I have seen parallels which leads me to suspect that online casinos are scams. No matter which slot I opened from gamomat after 10 minutes of playing time without any reason, the connection was broken and that at every German casino, not just at Playtoro. Winhalla and her group do the same. As soon as you have a good run you get kicked out of the server and then have to log in again and then if you have a bad run the slot doesn't hang. Play'n Go pays 400 rounds for a €1 bet, nothing, not even free spins, nothing. Unfortunately I can't write anything positive about these casinos and I warn German players that you will only be disadvantaged in online casinos. I have no idea why it's going so badly but it must have something to do with the German license. Live chat has been abolished in many casinos and there is no live chat at Playtoro either. Look for casinos that don't have a German license, unfortunately I've had bad experiences with German online casinos.
Also Leute ich kann euch nur sagen die Deutsche Seite von Playtoro gefällt mir nicht. Ich habe mich bei vielen Seiten von SkillOnNet Ltd registriert und gespielt und mir sind leider parallelen aufgefallen, was mich vermuten lässt, dass es sich bei online Casinos um Betrug handelt. Egal welches Slot ich von gamomat geöffnet habe nach 10 Minuten Spielzeit ohne Grund Verbindungsabbrüche und das bei jedem Deutschen Casino nicht nur bei Playtoro. Winhalla und deren Gruppe läuft es auch so. Sobald man einen guten Lauf hat wird man aus dem Server geschmissen und muss sich dann erneut anmelden und dann wenn man einen schlechten Lauf hat hängt sich der Slot nicht auf. Play'n Go zahlt 400 runden auf 1€ Einsatz nichts nicht Mal Freispiele nichts. Leider kann ich nichts positives über diese Casinos schreiben und ich warne die Deutschen Spieler ihr werdet nur benachteiligt in Online Casinos. Ich habe keine Ahnung wieso es so schlecht läuft aber es muss was mit dem Deutschen Lizenz zu tun haben. In vielen Casinos wurde der Livechat abgeschafft und auch bei Playtoro gibt es keinen Livechat. Sucht euch lieber Casinos die keinen Deutschen Lizenz haben, leider habe ich mit deutschen online Casinos schlechte Erfahrungen gemacht.
The site is well structured and clear
Seite ist gut aufgebaut und übersichtlich
Fees are charged for deposits.
Für Einzahlungen werden Gebühren erhoben.
Connection breaks with good runs although WLAN connection is established.
Verbindungsabbrüche bei guten Läufen obwohl WLAN Verbindung steht.
Games run very strange on 30 cents you win 300€ and on 1€ you lose 300€ and then get kicked in the ass by the slots
Spiele laufen sehr seltsam auf 30 Cent Gewinnt man 300€ und auf 1€ verliert Mann 300€ und bekommt dann von den Slots einen Arschtritt
Safety Index explained
Safety Index of PlayToro Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PlayToro Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average6.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about PlayToro Casino and related casinos (11)
