PlayAmo Casino Review

The player from the Czech Republic is experiencing difficulties withdrawing funds, because the transactions to her preferred payment methods have been declined. We rejected the complaint because the player stopped responding to our messages and questions.

The player from the Czech Republic is experiencing difficulties withdrawing funds, because the transactions to preferred payment methods have been declined. She has received her winnings by another payment method.

The player from New Zealand is experiencing difficulties withdrawing their funds due to limited availability of payment methods. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Australia provided required documents, however the casino claims there are still some missing documents without specifying which ones should player submit. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Czech Republic was experiencing difficulties withdrawing her funds, because transactions via chosen payment method weren’t available. There were alternative payment methods available, but the player struggled with creating an account with one of the payment methods. Unfortunately, the player's complaint was rejected after she played her gaming account balance down to zero.

The player from Germany is dissatisfied with the casino’s RTP (Return to Player) and false bonus advertisement. We rejected the complaint because the player didn't respond to our messages and questions.

The player from the Czech Republic requested a withdrawal, but it has been rejected. Although the player deposited funds via third party cards, the casino has decided to pay the player his winnings and warned him not to deposit from third party cards again. The complaint is now resolved.

The player from Australia had his account closed because he created the second account. The casino refunded the player's deposits, which was the correct approach from our point of view, and we couldn't do more in this case.

The player from Ireland is experiencing difficulties withdrawing funds because the transactions to her preferred payment methods have been declined. She is also dissatisfied that her winnings from free spins have been capped at €50. The complaint was rejected as the player stopped responding to us.

The player from the Czech Republic experienced difficulties withdrawing her funds due to the limited availability of payment methods. We contacted the casino, which explained that the VISA-card withdrawal method wasn't supported in her region and suggested alternative methods. The player did not utilize these alternatives and continued attempting withdrawals with the unsupported method. As a result, the complaint was ultimately rejected due to a lack of response from the player.

The player from Czech Republic is experiencing difficulties withdrawing her funds due to limited availability of payment methods. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Czech Republic had withdrawals of higher amounts rejected without further explanation even if smaller payments have been successfully received in the past. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Italy is experiencing difficulties withdrawing his winnings due to incomplete account verification. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Australia make multiple deposits but wasn’t given the welcome bonus. Then he was accused of opening multiple accounts. We closed the complaint as ‘unresolved’ because haven’t reached a satisfactory agreement.

The player from Australia is experiencing difficulties withdrawing his winnings due to geolocation. Casino told that player should use another payment method for withdrawal but player closed his account. We couldn't help more in this case..

The player from Australia has requested a withdrawal three weeks ago. It has been pending since due to ongoing account verification. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Czech Republic has submitted all the required documents for the verification. However, the account wasn’t approved yet due to repeated enquiries regarding the same personal documents. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Czech Republic had the withdrawal rejected due to missing documents required for the account verification. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Switzerland had his winnings confiscated after being accused of breaching bonus terms and conditions. The player is claiming that the bonus has been triggered without his knowledge. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Australia is experiencing difficulties withdrawing funds to her preferred payment method. The casino informed us, her account was closed because she breached the casino's T&Cs by creating multiple accounts. This fact was determined during the verification process, so her winnings were confiscated and account closed.

The player registered in the casino, had some trouble with the verification, but eventually passed it. The player continued playing and made several withdrawals. After some time, the player was asked to verify her account again. The isue was successfully resolved.

Mirco, a player from Switzerland, lost his money on a game, which became unavailable for his country the following day, and soon afterwards unavailable at all. He would like to get a refund of the lost money, because he believes that this game was not working properly. Because of his troubles with this game, he has received free spins from the casino, but he is not happy with this solution.

The player complained that their winning was confiscated and the deposit was returned to them due to the strategy that was aimed at gaining of an unfair winning. Since the player wanted to better understand the casino's actions, they were advised by the chat representative to write them an email. The casino never responded to the complaint and it remains unresolved.

The player from Netherlands has experienced a technical glitch while playing live roulette. The player placed a bet on number 31, straight up, but the winnings were not rewarded. The player's original bet was eventually credited back to the player.

The player from Australia was unable to withdraw $75 winnings from no deposit free spins because the only withdrawal methods were crypto or bank transfer, and bank transfer required a minimum of $250. The casino denied the crypto withdrawal since the winnings weren't from a crypto deposit. After the player threatened to escalate the issue publicly, the casino processed the withdrawal using the crypto method. We confirmed the issue was resolved and marked the complaint as closed.

The player from Australia has been accused of opening multiple accounts. We received sufficient evidence of this from the casino and so the complaint was rejected. After some time, the casino reconsidered their position and decided to pay the player the previously confiscated winnings. As such the complaint has now been closed as 'resolved'.

The player from Germany requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Bavaria has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully in compliance with the maximum cashout limit from the bonus that was activated, therefore we marked this complaint as resolved.

The player from Austria is experiencing difficulties verifying the account as the driving license wasn’t accepted by the casino. The issue was eventually resolved and the player received his winnings.

The player from Netherlands has deposited money into his account, but the funds were not credited. The case was solved when the player received his deposit. However, the player closed his account in the casino because of the negative experience.

The player from Austria faced a withdrawal issue where her winnings of 300€ were canceled due to an allegation of having multiple accounts linked to her IP address. She asserted that she was the only one using that address and was unsure how to resolve the situation. The issue was resolved when the casino confirmed that everything was okay and paid out the winnings. The complaint was marked as 'resolved' in the system.

The player from Portugal faced difficulties withdrawing his winnings from Bizzo casino, as the casino had been rejecting her withdrawal requests for the last three days. Despite providing various documents and communicating with the department, he was still waiting for his requested payout to be approved. The issue was resolved after the player successfully completed the verification process, allowing him to withdraw 8,000€. The Complaints Team confirmed the case as resolved and appreciated the player's cooperation.

The player from Germany reported repeated issues withdrawing winnings from Bizzo Casino, encountering vague responses from customer service and ongoing reasons for withholding funds. The player expressed disappointment in the support provided and labeled the experience as potentially fraudulent. The issue was resolved after the player submitted a complaint, leading to the prompt processing of the withdrawal and the funds being credited to his account. The Complaints Team marked the complaint as resolved, acknowledging the time-consuming nature of the process.

The player from Germany was unable to withdraw winnings after depositing around €600 in cryptocurrency because the casino required extensive KYC documentation. Despite having provided ID, address proof, and bank statements, the casino then asked for shareholder agreements, which the player could not provide due to confidentiality. The issue was resolved after the player successfully submitted a bank statement and a letter from the managing director confirming the dividend payment. The casino acknowledged the resolution, and the player received the funds.

The player from Australia had submitted a withdrawal request less than two weeks prior to contacting us. Winnings hadn't been obtained up to that day. However, the player later reported that the casino had approved his withdrawal and asked for the complaint to be removed. In response, we had marked the complaint as 'resolved' in our system.

The player from Greece had requested his account to be closed due to a personal decision to stop playing. The casino had initially offered bonuses to keep the account active and ignored the closure request after the player refused. The Complaints Team had clarified the difference between account closure and self-exclusion, and asked for the player's reasons. The player confirmed that he wanted to stop playing altogether. The account was eventually closed successfully, and the complaint was marked as resolved by the team.

The player from Greenland was unable to withdraw his funds from Bizzo Casino. The casino consistently requested more documents and photos for verification, even after the player had already provided several. The player mentioned having 6485 EUR in his account. Partial withdrawals of 1500 EUR and 1485 EUR were received, but the remaining 3500 EUR was pending. Eventually, the casino processed the remaining winnings, and the player confirmed receiving all funds. The complaint was resolved successfully.

The player from Spain had reported that Bizzo Casino had cancelled his withdrawal and closed his account due to alleged gambling addiction. He had requested the return of his winnings and had expressed concerns about the casino's policies on withdrawals and deposits. After the player's communication with the casino, player reported the issue as already resolved.

The player from Germany had experienced difficulties withdrawing his winnings of 400 euros from an online casino. He had attempted multiple withdrawal methods, including bank transfer and sticpay, but was unsuccessful. The casino's support team had been unable to provide effective assistance. However, the issue was finally resolved when the casino processed his withdrawal via sticpay. The player had confirmed the successful transaction and the complaint had been subsequently closed as 'resolved'.

The player from Portugal had reported that she had won several slot tournaments at an online casino but had not received her winnings. Despite multiple attempts to contact the casino's support team, the issue had remained unresolved. The casino had attributed the delay to the tournament provider not releasing the list of winners. However, the issue was later resolved when the casino paid out the winnings. The player then requested to close the complaint as her issue had been successfully addressed.

An Australian player has been accused of fraudulent account activity and is seeking to recover winnings or a refund for the money spent during September 17-18. The complaint was resolved as the player received his refund from the casino.

The player from New Zealand had a big win at Bizzo using VIP bonuses. She read the terms and conditions stating a max bet of $8NZD but later found an email stating a lower max bet of $6.5NZD. Player’s complaint has been resolved successfully.

The player from Spain requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was successful, therefore we marked the complaint as resolved.

The player from Portugal has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Spain requested a withdrawal less than two weeks prior to submitting this complaint. It has not been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Portugal is experiencing difficulties withdrawing his winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Portugal has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Greece had struggled to withdraw her winnings from Bizzo Casino because her bank had rejected the payment. The casino had insisted that they had sent the funds, but the player's bank had claimed that they had rejected the transaction due to Bizzo Casino not being licensed in Greece. The player had provided the ARN (Acquirer Reference Number) to the casino for verification. However, the casino had requested an official document from the bank, which the bank had refused to provide. The casino had then asked for the player's bank statements, which the player claimed to have sent multiple times. The casino had provided proof of payment to the Complaints Team, but the player could not provide any official document from her bank. The complaint had initially been closed as unresolved due to the conflicting claims. However, it had later been reopened at the request of Bizzo Casino, who had confirmed that they had refunded the player in December 2022. The player had also confirmed receiving the refund, leading to the complaint being marked as 'resolved'.

The player from Greece has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.