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OverviewBonusesUser reviews1Safety Index explainedDiscussion1Payment methods10
Pinata Casino Review
When reviewing and assessing Pinata Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Pinata Casino scored a Safety Index of 7.3. Given the fact that it is a new online casino, the assessment may change after further evaluation and gathering more data. Thus, we have marked it as a Fresh online casino for the time being. Continue reading our Pinata Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index – Pinata Casino fairness and safety
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Pinata Casino, we have looked closely into the Terms and Conditions of Pinata Casino and reviewed them. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
Based upon our estimates and collected information, we consider Pinata Casino one of smaller online casinos . Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we know, no relevant casino blacklists include Pinata Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Pinata Casino Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Pinata Casino during our review.
Player complaints about Pinata Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found no relevant complaints about this casino.
Pinata Casino user feedback and reviews
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
So far, we have received only 1 player review of Pinata Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Pinata Casino company data and licenses
Pinata Casino is owned by Paf Internacional p.l.c. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
Pinata Casino has a gambling license issued by Dirección General de Ordenación del Juego in Spain.
Win and withdrawal limits, payment options
Pinata Casino accepts deposits via 10 payment methods. This includes: Neteller, Skrill, PaySafeCard, Mastercard, VISA, Trustly, PayPal, Bank transfer, ApplePay, Bizum.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at Pinata Casino.
Language
Website
Customer support
Live chat
English
Spanish
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Pinata Casino, account management, withdrawal process, etc. We would say Pinata Casino has an average customer support based on the responses we have received during our testing.
Casino games and slots available at Pinata Casino
Pinata Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Jackpot games, Live games, Other games, Crash games, Live shows, Table games, Live bingo, Other live games, Live roulette.
Games from 45 casino game providers are available. This includes NetEnt, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, iSoftBet, ELK Studios, Endorphina, Wazdan, 1X2 Network, Booming Games, Tom Horn, Relax Gaming, EveryMatrix, Greentube, Inspired Gaming, Real Dealer Studios, Switch Studios, Slingo, Live 5 Gaming, MGA, Synot Games, Wizard games, Alchemy Gaming, High Limit Studio, Flip Five Gaming, SpinPlay Games, Nailed it! Games, Fortune Factory Studios, Paf, All For One Studios (ALL41), Apparat Gaming, Just For The Win, Gaming Realms, Snowborn Games, Electric Elephant, Spinberry, Triple Cherry, Hacksaw Gaming, Crazy Tooth Studio, Ruby Play.
Pinata Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 4 bonuses from Pinata Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: In case you are looking for more information about this casino's bonus offers, visit our Pinata Casino bonuses page.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(10)
Payment methods (10)
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
No baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
No baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(2)
All website languages
EnglishSpanish
Only Spanish customer support
Only Spanish live chat
Game providers
Show all
(45)
Game providers (45)
Positives
Casino supports ApplePay
Various responsible gaming options available
Live dealer games are available
Negatives
Live chat support is not available 24/7
Interesting facts
Small casino targeting Spain
The casino does not limit withdrawals, but there is a per-transaction limit
Browse all bonuses offered by Pinata Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(1)
User reviews of Pinata Casino
This is a place to share experience with Pinata Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
89% RTP: the lowest on the market. They have no shame. Customer service is rude, and if anything goes wrong, they block your account for 7 days. To top it all off, you can't win anything beyond your deposit unless you settle for a profit between €3 and €10. I played live roulette for over half a year, where the stated RTP was supposed to be 97.3%, but it was actually 89%. It's a real tragedy.
89% de RTP: el más bajo del mercado. No tienen vergüenza. El servicio al cliente es grosero y, si algo sale mal, bloquean tu cuenta durante 7 días. Para colmo, no se puede ganar nada más allá del depósito, a menos que te conformes con una ganancia de entre 3 y 10 euros. Jugué durante más de medio año a la ruleta en vivo, donde el RTP declarado debería ser del 97,3%, pero en realidad era del 89%. Es una auténtica tragedia.
Quick withdrawals
Retiros rápidos
89% RTP: the lowest on the market.
89% de RTP: el más bajo del mercado.
Customer service was terrible.
La atención al cliente fue pésima.
Only losses, the maximum profit above the deposit is 3-10 euros.
Solo pérdidas, la ganancia máxima por encima del depósito es de 3-10 euros.
Safety Index explained
Safety Index of Pinata Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Pinata Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Fresh casino7.3/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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