Hello casino guru I have complaint about only win casino ... I have self excluded my self from this casino and told them I have gambling problem .. but I reopen another account here with different email. And they let me reopen my new account and there system verify me as well .. I put my driver license and face selfie which they already have it in another account..
..Wen they already know I had self excluded my self still they letting me play and didn't ban my account .. today they have close my account after 2 days and this let me loose 850$ ... I should get my money back wen they know I have just self exclude my self because of gambling problem on my previous account .. so if I can plz help me and get my money back ...
Thanks
Will wait for your response
Previous account open with - sun****k82@gmail.com
Current account is sun****k81@gmail.com
Which they close today
Hello casino guru I have complaint about only win casino ... I have self excluded my self from this casino and told them I have gambling problem .. but I reopen another account here with different email. And they let me reopen my new account and there system verify me as well .. I put my driver license and face selfie which they already have it in another account..
..Wen they already know I had self excluded my self still they letting me play and didn't ban my account .. today they have close my account after 2 days and this let me loose 850$ ... I should get my money back wen they know I have just self exclude my self because of gambling problem on my previous account .. so if I can plz help me and get my money back ...
Thanks
Will wait for your response
Previous account open with - sun****k82@gmail.com
Current account is sun****k81@gmail.com
Which they close today
Edited by a Casino Guru admin