Pavel is working as a Data Governance Specialist at Casino Guru. His main responsibilities include adding new casinos to the online casino database and maintaining and updating existing data to ensure accuracy and consistency across the platform. Pavel's background is a bit more academic than work-b...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Pavel K.
Author
Pavel Kaczynski
Data Governance Specialist
Pavel is working as a Data Governance Specialist at Casino Guru. His main responsibilities include adding new casinos to the online casino database and maintaining and updating existing data to ensure accuracy and consistency across the platform. Pavel's background is a bit more academic than work-b...
Skrill and Neteller depositors cannot claim welcome bonus
Casino screenshots
NeonVegas Casino Review
NeonVegas Casino was tested by our casino review team. They used our casino review methodology to look at its strong points and the areas that need work. Our team checked the casino's Terms and Conditions, licenses, player complaints, support, and limits. They used these to find out if this casino is safe and honest or a risk to players.
We used our team's findings to work out the casino's Safety Index. This score measures the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. The Below average Safety Index of 6.1 for NeonVegas Casino suggests it falls short on fairness and safety. It is not the best pick for most players. Our full NeonVegas Casino review offers details that can help you decide whether this casino is right for you.
Safety Index – NeonVegas Casino fairness and safety
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our NeonVegas Casino review, we carefully went through and inspected the Terms and Conditions of NeonVegas Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.
According to our approximate calculation or collected information, NeonVegas Casino is a large online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we are aware, no relevant casino blacklists mention NeonVegas Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
In our comprehensive review of all relevant aspects, NeonVegas Casino has attained a Below average Safety Index of 6.1. This casino is not a good fit for players in search of an online casino that is committed to fairness.
Note: As far as we are aware, NeonVegas Casino is interconnected with 8 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of NeonVegas Casino. Due to the link to other casinos, this casino has scored a lower Safety Index than it would have on its own.
Terms and Conditions of NeonVegas Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of NeonVegas Casino to be unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about NeonVegas Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 0 complaints directly about this casino in our database, as well as 21 complaints about other casinos related to it. Because of these complaints, we've given this casino 5,733 black points in total, out of which 5,733 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
NeonVegas Casino user feedback and reviews evaluated
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 4 player reviews so far. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company data
NeonVegas Casino is owned by BP Group Limited and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
NeonVegas Casino has been granted a gambling license in Malta issued by Malta Gaming Authority.
Payment methods, win and withdrawal limits
NeonVegas Casino supports 24 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Nordea, Zimpler, AstroPay, Bank transfer, OP-Pohjola, MuchBetter, Jetonbank, Alandsbanken, Klarna, MiFinity, blik, OmaSP, Rapid Transfer, POP Pankki, Aktia Bank, S-Pankki, Säästöpankki, Danske Bank.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 5,000 per day
No win limit
EUR 25,000 per month
NOK 60,000 per day
NOK 250,000 per month
CAD 5,000 per day
CAD 25,000 per month
NZD 5,000 per day
NZD 25,000 per month
PLN 21,000 per day
PLN 125,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at NeonVegas Casino in the table below.
Language
Website
Customer support
Live chat
English
Finnish
French
Polish
Norwegian
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at NeonVegas Casino, managing your account, withdrawals, or other matters. NeonVegas Casino has an average customer support, judging by the results of our testing.
Casino games and slots available at NeonVegas Casino
NeonVegas Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 95 game providers are offered. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, ELK Studios, Push Gaming, Wazdan, Booming Games, Iron Dog Studio, Relax Gaming, Bullshark Games, PearFiction Studios, Jelly, Sneaky Slots, Ino Games, AceRun, Oros Gaming, Fantasma Games, Half Pixel Studios, Bluberi Gaming, Swintt, Indigo Magic, Win Fast, SpinOn, Wishbone, Slingshot Studios, Trusty Gaming, Backseat Gaming, Lakka Studios, Alchemy Gaming, Bulletproof Games, Boomerang Studios, Reflex Gaming, Ace Roll, Nailed it! Games, Fortune Factory Studios, Trigger Button Studios, Spribe, Gamomat, All For One Studios (ALL41), OneTouch, Foxhound Games, Sega Sammy, Northern Lights Gaming, NowNow Gaming, Bang Bang Games, Foxium, Four Leaf Gaming, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, PG Soft (Pocket Games Soft), Reel Play, Gameburger Studios, Oryx Gaming, Real Dealer Studios, Atomic Slot Lab, Gaming Corps, Switch Studios, Pineapple Play, Blue Ring Studios, Koala Games, Neon Valley Studios, Max Win Gaming, Neotopia gaming, JINX Gaming, King Show Games, AvatarUX, Peter & Sons, SpinPlay Games, Gold Coin Studios, Highlight Games, Kitsune Studios, Kalamba Games, Hammertime, Golden Hero, Aurum Signature Studios, Just For The Win, Wicked Games, Snowborn Games, Electric Elephant, Stormcraft Studios, Hacksaw Gaming, 4ThePlayer, AreaVegas, Print Studios, Ruby Play, Elysium Game Studio.
NeonVegas Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 6 bonuses from NeonVegas Casino in our database, which include:
100% up to €300
100% up to 5,000 kr and 200 extra spins
100% up to C$200
100% up to 1,000 zł
500% up to NZ$500
500% up to $500
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Read more
Read less
Company info
Owner
BP Group Limited
Operator
BP Group Limited
Established
2020
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of NeonVegas Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casinoBig group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at NeonVegas Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 11
Not Available: 4
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by NeonVegas Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by NeonVegas Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(24)
Payment methods (24)
Transaction limits
Withdrawal limits
C$25,000
per month
C$5,000
per day
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
CADEURNOKNZDPLN
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
5 languages
EnglishFrenchFinnishNorwegianPolish
All languages (5)
English
French
Finnish
Norwegian
Polish
Live chat
Available in
5 languages
EnglishFrenchFinnishNorwegianPolish
All languages (5)
English
French
Finnish
Norwegian
Polish
Customer support:
Available in
5 languages
EnglishFrenchFinnishNorwegianPolish
All languages (5)
English
French
Finnish
Norwegian
Polish
Live chat rating
Subpar
Average response time: 6m
Based on 8 tests
Date and tester
Response time
Rating
18 May 2026
Pavel K.
6m
Subpar
06 Jun 2025
Michaela S.
Not measured
Subpar
10 Jul 2024
Ayberk A.
Not measured
Subpar
29 Nov 2023
Michaela S.
Not measured
Subpar
20 Jun 2023
Veronika F.
Not measured
Subpar
15 Aug 2022
Maria S.
Not measured
Subpar
19 Aug 2021
Natalia B.
Not measured
Good
24 Jul 2020
Tomas B.
Not measured
Good
User reviews
User reviews of NeonVegas Casino
This is a place to share experience with NeonVegas Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 4 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 8 months ago
It has been nice to play at Neon Vegas because the bonuses I have received have been possible to wager, even though the bonus winnings have been quite large and the wagering requirement for basic bonuses has been 45x. Still, I have often managed to wager the bonus winnings and even made a profit. Now that I have reached the Exclusive level again and got my own account manager, the winnings have come quickly. In addition to good bonuses, I have also received account manager bonuses, which always make old players happy. The fact that you get good bonuses even as an old player is really useful. Usually only new customers are offered decent bonuses. This is from my own experience.
Neon Vegasilla on ollut mukava pelata, koska bonukset mitä olen saanut ovat olleet mahdollisia kierrättää, vaikka bonus voitot ovat olleet suht isojakin ja kierrätys perus bonuksilla on ollut se 45x. Silti olen usein onnistunut kierrättämään bonus voitot ja saanut jopa voittoa. Nyt kun olen taas päässyt Exclusive tasolle ja saanut oman tilin hoitajan voitotkin ovat tulleet nopeasti. Hyvien bonusten lisäksi olen saanut myös tilinhoitajan bonuksia mitkä aina ilahduttavat vanhoja pelaajia. Se että saa hyviä bonuksia myös vanhana pelaajana on todella asiallista. Yleensä vain uusille asiakkaille on tarjolla kunnon bonuksia. Tämä siis omasta kokemuksesta.
The speed of customer service and the fact that things can be done with just one contact. And you don't have to wait weeks for answers👌🏻 especially now that you have your own account manager, things run really smoothly.
Asiakaspalvelun nopeus ja se että hommat hoituu yhdellä yhteydenotolla. Eikä tarvitse viikoiksi jäädä odottamaan vastauksia👌🏻 varsinkin nyt kun on oma tilin hoitaja asiaa rullaavat todella jouhevasti.
• 2 years ago
Cant understand the positive reviews, i recently opened an account With them. Had winnings and tried to withdraw, according to them i succeed verifying myself (sent Driving license, adress and source of wealth-sallaryspec)tried till withdraw through banktransfer, got an answer from them that wasnt possible.. they asked me due to deposit With Mastercard ti withdraw to my card.. did that and received confirmation that its "Approved and the funds are on their way", a day after the confirmation I receive another message that says I have to do it through banktransfer, they ask for docs such as picture of bankstatement and card ( despite not withdrawing to card). Never experienced this with a mga licensed casino, seems they are playing around and not proffessional at all.
• 4 years ago
Pretty surprisng, not gonna lie. there are a lot of casino games to choose from and it's one of the most amazing times Ive had in a casino. Online casinos are the new craze, and Im all for it. I dont need to really make the effort in making sure that I dont get stuck in traffic, and to be honest, this was my first time logging into an online casino. I just hope that Ill get to experience this much excitement again in my next merry-go-round.
• 4 years ago
Pretty fair casino, wide variety of games, many payments options and withdrawals actually go through. Customer support is really helpful. To be fair their promotions are little confusing and sometimes might feel little scammy.
Game Library
Good Communication with customer
Payouts and Options
Promotions are not what they seem to be
Payouts are little slow
Discussion
NeonVegas Casino discussion
Discuss anything related to NeonVegas Casino with other players, share your opinion, or get answers to your questions.
![NeonVegas Casino Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
