Our independent casino review team has taken a detailed look at MonsterCasino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. MonsterCasino scored a Below average Safety Index of 5.2, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Proceed with reading our MonsterCasino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of MonsterCasino
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of MonsterCasino, we read and assessed Terms and Conditions of MonsterCasino in-depth. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.
Considering our estimates and the factual data we have collected, MonsterCasino appears to be a average-sized online casino. This casino has a high value of denied payouts in player complaints with respect to its size. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention MonsterCasino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
In our comprehensive review of all relevant aspects, MonsterCasino has attained a Below average Safety Index of 5.2. This casino is not a good fit for players in search of an online casino that is committed to fairness.
Note: As far as we are aware, MonsterCasino is interconnected with 10 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of MonsterCasino.
Terms and Conditions of MonsterCasino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of MonsterCasino to be unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about MonsterCasino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 9 complaints directly about this casino in our database, as well as 5 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,822 black points in total, out of which 1,095 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
MonsterCasino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 1 player review so far. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
MonsterCasino is owned by ProgressPlay Limited and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
MonsterCasino has licenses from licensing organizations in the following countries or regions: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).
Payment methods, win and withdrawal limits
MonsterCasino supports 37 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, iDEAL, VISA Debit, WebMoney, Solo, QiWi, PayPal, EuTeller, Trustly, Diners Club, Boleto Bancario, Neosurf, Maestro, VISA Electron, Switch, VISA Delta, AstroPay, Bank transfer, ApplePay, PIX, PayViaPhone, MuchBetter, BitBay Pay, Interac, Zonda Pay, Fast Bank Transfer, JCB, Pay by Phone, Discover, Instant EFT, NetBanking, UPI.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 3,000 per week
No win limit
EUR 6,000 per month
USD 3,000 per week
USD 6,000 per month
Unlimited in GBP
NOK 30,000 per week
NOK 60,000 per month
CAD 3,000 per week
CAD 6,000 per month
BRL 30,000 per week
BRL 60,000 per month
JPY 300,000 per week
JPY 600,000 per month
NZD 3,000 per week
NZD 6,000 per month
ZAR 60,000 per week
ZAR 120,000 per month
GTQ 30,000 per week
GTQ 60,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at MonsterCasino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Japanese
24/7
Finnish
24/7
French
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at MonsterCasino, managing your account, withdrawals, or other matters. MonsterCasino has a good customer support, judging by the results of our testing.
MonsterCasino slots and casino games
MonsterCasino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.
Casino games from 75 game providers are offered. This includes NetEnt, Nolimit City, Microgaming, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Big Time Gaming, Scientific Games (SG Digital), Playson, Nextgen Gaming, ELK Studios, Eyecon, Barcrest, Wazdan, Lightning Box, Spinomenal, Rabcat, 1X2 Gaming, Tom Horn, 2By2 Gaming, Iron Dog Studio, Chance Interactive, Games Warehouse, Genii, Inspired Gaming, PearFiction Studios, Ino Games, Oros Gaming, Live 5 Gaming, Old Skool Studios, Half Pixel Studios, Wishbone, Slingshot Studios, Alchemy Gaming, Skillzzgaming, GONG Gaming Technologies, Shuffle Master, Nailed it! Games, Fortune Factory Studios, ALL41 STUDIOS, Northern Lights Gaming, On Air Entertainment, Bet Digital, Foxium, Buck Stakes Entertainment, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Gameburger Studios, Real Dealer Studios, Leap Gaming, Switch Studios, Slot Factory, Neon Valley Studios, Fugaso, Skywind Group, Gamevy, High Limit Studio, Pulse 8 Studios, SpinPlay Games, Neko Games, Gold Coin Studios, Hammertime, Aurum Signature Studios, Core Gaming, Games Global, Just For The Win, Snowborn Games, Stormcraft Studios, Circular Arrow, Hacksaw Gaming.
MonsterCasino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 9 bonuses from MonsterCasino in our database, and all offers are listed in the 'Bonuses' section.
Note: Our separate page features details on MonsterCasino bonuses for additional information about this casino's offers.
Browse all bonuses offered by MonsterCasino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(1)
User reviews of MonsterCasino
This is a place to share experience with MonsterCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
This casino is a disgrace I have used betting sites and casinos for 20 years . I won 520 on my first night using it and they refused to pay me. Blocked my account and banned me from others under their name. It’s disgusting. All because I bet on 24 numbers on a roulette table. I lost a couple hundred at first using the same numbers but were happy to take my loses of course! But wouldn’t pay out when I actually won a couple of spins. Didn’t pay out anything I won on a slot machine either. Stay away! Please please stay away from this site
Safety Index explained
Safety Index of MonsterCasino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MonsterCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
20 Nov 2023
Complaints about related Fruity King Casino
(Same management)
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
03 Dec 2020
Complaints about related ConquerCasino
(Same management)
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
08 Mar 2023
Show more complaints (+5)
Discussion
MonsterCasino Discussion
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