MiCasino Review

A player from Chile managed to win 2,100,000 CLP after multiple deposits. However, when attempting to withdraw his winnings, his account was closed allegedly due to non-compliant behavior. The player received vague responses after spending two weeks trying to contact the casino.

The player from Mexico, after placing a withdrawal request of $2,000, was unable to access her casino account. Despite providing the requested verification documents, she hadn't received a response from the casino in over six business days. We attempted to contact the casino multiple times without success. Due to the casino's lack of cooperation, we marked the complaint as 'unresolved', which could have negatively affected its rating. We recommended the player to contact the Gaming Curaçao Authority for further assistance as they had more options and tools to help players.

The player from Mexico had reported an issue on behalf of her sister-in-law with MiCasino, where the sister-in-law's account had been blocked due to suspicion of third-party usage. The casino had requested additional documents for verification, which had been provided, but there was no response after six business days. However, we could not proceed with the complaint as it had been filed by a third party, not the account holder herself. We had advised the player to have her sister-in-law file an official complaint for us to assist. The complaint was rejected without the possibility of reopening.

The player from Ukraine had registered and played in an online casino for a month without encountering any issues. However, after he had requested a withdrawal, his winnings were confiscated because his country had been added to the list of prohibited countries. The player stated that he had not received any prior notifications about changes in the casino's rules. We had asked the casino to comment on the issue, but after multiple attempts, the casino did not respond. We marked the complaint as 'unresolved' and recommended that the player contact the Curacao Gaming Authority for further assistance.

The player from Argentina is attempting to unsubscribe from MiCasino but is facing difficulties due to the complex process imposed by the casino. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Chile had his account closed on the first day of registration after attempting to withdraw 240,000 CLP. He reached out to their chat support who stated that his account was suspended for monitoring and account verification. The player's main concern is retrieving his funds.

The player from Chile, who extensively used the referral system of the casino, found his account suddenly closed without prior notice or explicit reasons. On contacting customer support, he received ambiguous and unhelpful responses. After gathering additional information we were forced to reject his complaint.

The player from Chile is criticizing the mandatory deposit wagering for real money. Subsequently, all the funds have been played and lost. After a closer examination, we ended up rejecting this complaint as unjustified.