Metal Casino ES Review

Show company details

Payment methods

Withdrawal limits

Not Limited for EUR

Owner Skill on Net, SA

Established 2021

Estimated annual revenues

> $1,000,000

Licensing Authorities

Spain (DGOJ)

OverviewBonusesUser reviews14Safety Index explainedDiscussion1Payment methods6

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Metal Casino ES Review

We've thoroughly reviewed Metal Casino ES and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Metal Casino ES is related to other online casinos listed below and its rating is also positively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Metal Casino ES is a medium-sized online casino revenue-wise. However, it's a part of a big group of related casinos with high combined revenues. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 2 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 651 black points in total, out of which 111 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: Metal Casino ES has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Metal Casino ES has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Withdrawal limits

Not Limited for EUR

Games
Show all

Slots

Roulette

Blackjack

No betting

No video poker

Bingo

No baccarat

Jackpot games

Live games

No poker

No craps

Keno

Scratch cards

No eSports betting

No crash games

Language options

Spanish website

Only Spanish customer support

Only Spanish live chat

Game providers
Show all (31)
Game providers (31)

Positives

Unique branding
Good selection of game providers
Unlimited withdrawal (€5000 per transaction)
Casino has Spanish license
Casino features unique Spanish slots

Negatives

Only one currency is available - EUR
Live chat is available only after registration
Casino games available only after registration

Interesting facts

Local version of an international casino
Only for residents of Spain

Author & Guarantor: Veronika Lash Last updated: 02 Jan 2024 Anything incorrect or missing? Let me know

Metal Casino ES bonuses

Browse all bonuses offered by Metal Casino ES, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Metal Casino ES

This is a place to share experience with Metal Casino ES. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 14 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

ortjos_sr44

Unregistered user

• 1 year ago

The best thing about this casino is that withdrawals are processed promptly and usually reach the bank within 2-3 days.
The worst thing, but which is common to all casinos, is that in games called 'chance', the correct answers are inversely proportional to the amount wagered. That is to say, at low bets, numerous hits and at high bets, minimum hits.

fast withdrawals
Retiros rápidos

Games of chance are not such. Always conditioned by the amount of the bet.
Los juegos de azar no son tales. Siempre condicionados por el montante de la apuesta.

Leia78

Advanced Novice

• 1 year ago

Bad casino!!!
Fake bonus, they say that it gives 100% more free spins, but you only receive 100% of the deposit amount.
I tried to play the free spins until they expired and I couldn't. Contacting support is stressful because there is no one to talk to you. The e-mails when they answer are always the same thing, the same recorded message, it does not help the customer at all.
I lost the rounds and got no help and no response from the casino.

The positive that the deposit amount is low
O positivo que o valor do deposito é baixo

fake bonus
Bônus falso
No support in chat
Sem atendimento no chat
Email always the same message does not help at all.
E-mail sempre a mesma mensagem não ajuda em nada.

NinniK

Advanced Novice

• 2 years ago

I honestly didn’t know what I expected coming to a website called ‘Metal Casino’ but I admit, I like what I see. Great games, fun promotions, and exciting jackpot prizes.

Safety Index of Metal Casino ES explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Metal Casino ES. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.9/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

Low value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Metal Casino ES and related casinos (14)

14All0Opened2Not solved2Solved10Rejected

Complaints directly about Metal Casino ES

Player stopped responding

Disputed amount: €100

Player's experiencing deposit issues.

The player from Finland had made a €100 deposit at Metal Casino, but the funds were not credited to his game account. He had also experienced difficulties logging into his account. The casino had not responded to his queries through email and live chat. We had requested more information from the player and advised him to contact his payment provider. The player had insisted that the funds had been successfully transferred to the casino. The casino had responded stating that the player's registration was incomplete but they had received the funds. They had processed a refund on January 26th. However, the player did not confirm receipt of the refund and stopped responding to our messages. Consequently, we had to reject the complaint due to a lack of response from the player.

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Submitted: 05 Jan 2024

Player stopped responding

Disputed amount: 10 ₮

Player’s deposit has not been added to their account balance.

The player from Papua New Guinea deposited 10 dollars at MetalCasino. The money was deducted but it has not been reflected in their casino balance. The player did not respond to our questions and comments, so we had to reject the complaint.

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Submitted: 29 Jun 2023

Player stopped responding

Disputed amount: £2,000

Player’s withdrawal has been delayed.

The player from the United Kingdom has requested a withdrawal three days prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. We rejected the complaint because the player didn't respond to our messages and questions.

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Submitted: 05 Mar 2023

Resolved Our verdict

Case closed

Disputed amount: €3,000

Player’s struggling to complete account verification.

The player from Ireland is complaining about the lengthy verification process. Player’s complaint has been resolved successfully.

Submitted: 05 Jan 2023

Unjustified complaint

Disputed amount: €30

Player didn’t receive a bonus.

The player from Finland is dissatisfied because the casino decided he is not eligible for receiving bonuses. After gathering all the necessary information we decided to reject this complaint.

Submitted: 07 Feb 2022

Unresolved Our verdict

No reaction, good regulator

Black points: 88

Disputed amount: €300

Player is struggling to access his account.

The player from Germany is experiencing difficulties accessing the account. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.

Submitted: 16 Jan 2021