Jean's work in Casino Guru is focused on data, admin, and website management. With over 10 years of experience in the administrative industry plus experience as a licensed poker dealer, Jean as a casino analyst has the perfect eyes and ears in overseeing complaints and website supervision. Apart fro...
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Jean S.
Author
Jean Susor
Casino Analyst & Complaint Specialist
Jean's work in Casino Guru is focused on data, admin, and website management. With over 10 years of experience in the administrative industry plus experience as a licensed poker dealer, Jean as a casino analyst has the perfect eyes and ears in overseeing complaints and website supervision. Apart fro...
After a detailed look at Metal Casino, our casino review team has the full picture. We used our casino review process to look at what it does well and what it could do better. Putting the casino through its paces, our team reviewed its Terms and Conditions, licenses, player complaints, support, and limits. This gave them what they needed to work out if this casino is safe and fair, one to avoid, or falling between the two.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Metal Casino achieved an Above average Safety Index of 7.2. It is a solid choice for players who care about fairness and safety. Proceed with reading our Metal Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of Metal Casino
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Metal Casino, we meticulously evaluated and analyzed the Terms and Conditions of Metal Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
Metal Casino is a medium-sized online casino based on our estimates or collected information. Considering its size, this casino has an average sum of disputed winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
To our knowledge, Metal Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
On the whole, also considering other contributing factors in our assessment, Metal Casino has achieved a Safety Index of 7.2, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
Metal Casino T&Cs reviewed
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Metal Casino to be somewhat unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
Player complaints regarding Metal Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 396 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Metal Casino user reviews and feedback
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 5 reviews, but have only received 3 player reviews of Metal Casino so far. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Company information and licenses of Metal Casino
Metal Casino has estimated annual revenues higher than $1,000,000. This makes it a small to medium-sized online casino according to our classification.
Metal Casino holds a gambling license in Spain issued by Dirección General de Ordenación del Juego.
Withdrawal limits, win limits, and payment method options
Metal Casino supports 7 payment methods. This includes: PaysafeCard, VISA, Mastercard, PayPal, ApplePay, Cashlib, Bizum.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at Metal Casino are displayed in the table below.
Language
Website
Customer support
Live chat
Spanish
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Metal Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Metal Casino as good.
Metal Casino slots and casino games
Metal Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Bingo, Jackpot games, Live games, Keno, Crash games, Live shows, Other games, Live roulette.
The casino's game library includes titles from 34 providers. This includes NetEnt, Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Nextgen Gaming, ELK Studios, Eyecon, Bally's Corporation, Barcrest, Lightning Box, Williams Interactive, Inspired Gaming, Gameburger Studios, Slingo, Fantasma Games, MGA, Authentic Gaming, Pulse 8 Studios, Peter & Sons, All For One Studios (ALL41), GVG (Green Valley Games), Games Global, Just For The Win, Light & Wonder, Foxium, Cayetano, Stormcraft Studios, Amusnet.
Metal Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
Currently, our database has the following bonus from Metal Casino:
100% up to €50 and 50 extra spins
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Company info
Operator
Skill On Net Limited
Platform
SkillOnNet
Established
2021
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Metal Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Metal Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 8
Not Available: 7
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 2
Not Available: 6
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by Metal Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that Metal Casino does not offer any bonuses to players from your country.
Payment methods
Payments
Browse an overview of payment methods supported by Metal Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Transaction limits
Withdrawal limits
Not limited for EUR
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
EUR
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
Spanish
All languages (1)
Spanish
Live chat
Available in
1 language
Spanish
All languages (1)
Spanish
Customer support:
Available in
1 language
Spanish
All languages (1)
Spanish
Live chat rating
Good
Based on 4 tests
Date and tester
Rating
16 Jun 2025
Jean S.
Good
16 Sep 2024
Michaela S.
Subpar
02 Jan 2024
Veronika F.
Subpar
07 Oct 2022
Natalia B.
Good
User reviews
User reviews of Metal Casino
This is a place to share experience with Metal Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 3 users
Very positivePositiveNeutralNegativeVery negative
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We want players to understand gambling.
• 3 years ago
The best thing about this casino is that withdrawals are processed promptly and usually reach the bank within 2-3 days. The worst thing, but which is common to all casinos, is that in games called 'chance', the correct answers are inversely proportional to the amount wagered. That is to say, at low bets, numerous hits and at high bets, minimum hits.
Lo mejor de este casino es que los retiros se procesan pronto y en 2 o 3 días suelen llegar al banco. Lo peor pero que es común a todos los casinos es que en los juegos que llaman de 'azar' los aciertos son inversamente proporcionales al montante apostado. Es decir, a apuestas bajas aciertos numerosos y a apuestas altas mínimos aciertos.
fast withdrawals
Retiros rápidos
Games of chance are not such. Always conditioned by the amount of the bet.
Los juegos de azar no son tales. Siempre condicionados por el montante de la apuesta.
• 3 years ago
Bad casino!!! Fake bonus, they say that it gives 100% more free spins, but you only receive 100% of the deposit amount. I tried to play the free spins until they expired and I couldn't. Contacting support is stressful because there is no one to talk to you. The e-mails when they answer are always the same thing, the same recorded message, it does not help the customer at all. I lost the rounds and got no help and no response from the casino.
Casino ruim!!! Bônus falso, eles falam que da 100% mas giros grátis, porém só recebe 100% o valor do depósito. Tentei jogar os giros grátis até expirar e não consegui. Entrar em contato com o suporte é estressante pq não tem ninguém pra falar com vc. O e-mails quando respondem é sempre a mesma coisa, mesma mensagem gravada, não ajuda o cliente em nada. Perdi as rodadas e não obtive ajuda e nem resposta do casino.
The positive that the deposit amount is low
O positivo que o valor do deposito é baixo
fake bonus
Bônus falso
No support in chat
Sem atendimento no chat
Email always the same message does not help at all.
E-mail sempre a mesma mensagem não ajuda em nada.
• 4 years ago
I honestly didn’t know what I expected coming to a website called ‘Metal Casino’ but I admit, I like what I see. Great games, fun promotions, and exciting jackpot prizes.
Discussion
Metal Casino discussion
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