Mega Casino review

9.1/10Safety Index Very high by Casino Guru

Mega Casino review

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Visit Casino

Show company details

Payment methods

Withdrawal limits

Not Limited for EUR

Owner Kinetic Digital

Operator Skill On Net Limited

Platform SkillOnNet

Established 2021

Estimated annual revenues

> $5,000,000

Licensing Authorities

Spain (DGOJ)

OverviewBonusesUser reviews30Safety Index explainedDiscussion5Payment methods8

Mega Casino Review

Our expert casino review team has carefully analysed Mega Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Mega Casino has a Very high Safety Index of 9.1, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Keep reading our Mega Casino review to learn more about this casino and decide whether it is a good choice for you.

Safety Index of Mega Casino – Is it fair and safe?

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Mega Casino review, we extensively examined and analyzed the Terms and Conditions of Mega Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

According to our approximate calculation or collected information, Mega Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

We did not find Mega Casino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All of that, together with other factors considered in our review, has resulted in Mega Casino having a Safety Index of 9.1, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.

Note: According to our records, Mega Casino is related to 45 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Mega Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.

Mega Casino T&Cs

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Mega Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Mega Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 6 complaints directly about this casino in our database, as well as 16 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,230 black points in total, out of which 129 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Mega Casino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Our database has a total of 30 user reviews of Mega Casino, giving it a Good User feedback rating. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Mega Casino company information and licenses

Mega Casino belongs to Kinetic Digital and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

Mega Casino has a gambling license in Spain. Their license was granted by Dirección General de Ordenación del Juego.

About payment methods and win and withdrawal limits

Mega Casino accepts 8 payment options. This includes: PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, PayPal, ApplePay, Bizum, Cashlib.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits	Win limits
Unlimited	No win limit

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at Mega Casino.

Language	Website	Customer support	Live chat
English
Spanish

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at Mega Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Mega Casino to be average.

Slots and casino games at Mega Casino

You can play these types of games at Mega Casino: Slots, Roulette, Blackjack, Bingo, Jackpot games, Live games, Keno, Scratch cards, Crash games, Other games, Live roulette.

Titles supplied by 35 casino game providers are available. This includes NetEnt, Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Nextgen Gaming, ELK Studios, Eyecon, Bally, Barcrest, Lightning Box, Williams Interactive, Inspired Gaming, Gameburger Studios, Slingo, Fantasma Games, MGA, Authentic Gaming, Pulse 8 Studios, Peter & Sons, Spribe, All For One Studios (ALL41), GVG (Green Valley Games), Games Global, Just For The Win, Light & Wonder, Foxium, Cayetano, Stormcraft Studios, Amusnet.

Mega Casino bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 2 bonuses from Mega Casino based on the data from our database.

Note: Visit our separate page on Mega Casino bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Withdrawal limits

Not Limited for EUR

Games

Show all

Slots

Roulette

Blackjack

No betting

No video poker

Bingo

No baccarat

Jackpot games

Live games

No poker

No craps

Keno

Scratch cards

No eSports betting

Crash games

Language options

Spanish website

English customer support

All languages (2)

English live chat

All languages (2)

Game providers

Show all (35)

Casino screenshots

Positives

Good selection of game providers
Various responsible gaming options available
Simple and clean website design
Live dealer games are available
Payments by PayPal are available

Negatives

Live chat is available only after registration

Author: Mária Buvalová Last updated: 22 Sep 2025 Anything incorrect or missing? Let me know

Mega Casino bonuses

Browse all bonuses offered by Mega Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Mega Casino

This is a place to share experience with Mega Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 30 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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Casino Guru

We want players to understand gambling.

lucasdice1999

Bronze

Canada

• 1 year ago

this casino has a really good variety of games more than a lot of casinos but withdrawals take an excessive amount of time to even pass stage 1 and the support take a long time to reply it took more than 12 hours for them to reply

Good variety of games

withdrawals take a lot of time
slow reply

Hoffer

Bronze

Spain

• 1 year ago

Good casino with a high RTP. However, withdrawal and verification just take too long. Also, sometimes they give fair bonuses, but most of the times their bonuses are just not great and wagering requirements are high.

fdperrin

Bronze

United Kingdom

• 1 year ago

Great selection of games, more than a lot of other casinos iv been on. They do respond to messages, usually within about 2 - 6 hours although on at least one occasion I have waited in excess of 14 hours for a reply. They give you free spins quite frequently which is nice and I know a lot of other places don’t give you anything. Withdrawals take a hell of a long time, almost 48 hours just to get past stage 1 which is ridiculous in this day and age as a lot of places are instant and most are within 4 hours. One thing that really annoys me is the website constantly logs you out, the app doesn’t seem to do this but if you’re using the website it is just too annoying and happens too frequently to even cope with it. I do like this casino, but I think they have a lot of room for improvement which could easily be achieved, they obviously would rather just hang on to your money for as long as possible which lets them down, greatly.

Great selection of games
Respond to messages, eventually

Withdrawals take a ridiculously long time to even pass stage 1 of processing
Website logs you out constantly
Very slow in replying to messages, in excess of 14 hours once

Caniggia2021

Diamond

Brazil

• 2 years ago

The casino is good, withdrawals take a long time, the chat is unfortunately never online, they mix your balance with bonuses and it's impossible to withdraw, I lost my balance because you can't delete the bonus, so the balance is blocked.

Some games
Alguns jogos

Long withdrawals, slow website, unresponsive chat, impossible to cancel bonuses.
Saques demorados,site lento,chat nao responde , impossível cancelar bônus .

adamsjames12345679

Bronze

United Kingdom

• 2 years ago

They let you withdraw after u lost your pacience and the winning it took them 48 to respond at my email and asked a tone of verification documents which are not approved. stay away they scam people

SvenA

Bronze

Canada

• 2 years ago

Cool website layout. But When I opened the page from my Phone is was loading long time to enter it. When it comes to the range of the slots, they are offering quit average amount of Slots. For me all Slots I have played have been working properly. Deposits and withdrawals are also fine. Took like 4 days to get my withdrawal

Website layout

casinolawyer

Bronze

Canada

• 3 years ago

I liked this casino. Support team responds quickly and are very friendly. Cashout was fast. A lot of games and providers to choose from. I will definitely come back.

fast payout
friendly support
a lot of payment methods

no sportsbook

alanjoo

Bronze

Canada

• 3 years ago

There are very interesting games here, the likes of which I have not seen anywhere else.

Sometimes they offer good bonuses
Live dealer games are very cool

Sunrise

Bronze

Canada

• 3 years ago

The games are awesome and I believe it is very easy to use and the bonuses are great I absolutely love this casino and would recommend it to others. it truly is an awesome

ricardocarson

Bronze

Canada

• 3 years ago

I loved to play at this casino with the free bonuses I got and could recommend it to others, it's not the biggest but if you want something small with a few standard offers and a monthly calendar good this could be a place you'd prefer it but you should definitely try it, i liked it there and they have some good deals for people who want to be a loyal gamer so i can only recommend this place for you check it out and have fun with the small bonus offer they give, gl and have fun :)

martinesandra

Bronze

Canada

• 3 years ago

Good support, an excellent selection of games, a sufficient and diverse number of promotions. Be careful with the rules for bonuses, because if you break something, you risk losing all your potential winnings. Therefore, please take 10 minutes and read everything carefully.

Jusba-14

Unregistered user

Spain

• 3 years ago

Hello, I have had a problem that they have 600 euros and they say that I cannot play because I have exceeded the limit and I have told them why they allow me to enter and they do not answer, I have asked them to return them to me and they say that it is not possible, it is the worst casino to which I've played, I don't recommend it to anyone, everything is disastrous and they don't help anything.
Greetings and thank you

One of the worst casinos I've ever played
De los peores casinos que he jugado

raffyflores22

Bronze

Austria

• 3 years ago

I think that this is a pretty good casino and I hope that it can improve. It does have some negatives which are why I only gave it 3. I hope that it can improve given that there are live chat issues and fees that interfere. I do love the casino too.

Safety Index of Mega Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Mega Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.1/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be mostly fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

Common bonus hunting strategies may be seen as a serious T&C violation
T&C copied from the casino's website (in Spanish):
Why we find the bolded part of the rule unfair
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Read more
Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in Spanish):
Why we find the bolded part of the rule unfair
Read less
Read more
Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in Spanish):
Why we find the bolded part of the rule unfair
Read less
Read more
Detection of some betting techniques while wagering bonuses may result in confiscated winnings
T&C copied from the casino's website (in Spanish):
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Complaints about Mega Casino and related casinos

(117)

117All0Opened22Unresolved32Resolved63Rejected

Complaints directly about Mega Casino

Our verdict Player stopped responding

Player's winnings were confiscated.

The player from the United Kingdom had deposited £25 and won £11,757 on a Sweet Bonanza game. However, the win was tied to a bonus, making the withdrawal impossible, and the bonus was canceled, resulting in the player losing all the money without warning. We investigated the issue and found that the player had been aware of the bonus terms. The casino decided to make a one-time exception and re-added the £11,841 to the player's account, with the same wagering requirements. The player did not respond further, so the complaint was closed.

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Closed Submitted: 10 Jun 2024

Disputed amount: £11,757

Our verdict Case closed

Player's deposit is blocked at casino.

The player from Spain had experienced issues with a deposit at Mega Casino, with no response from the company. The casino later confirmed that they had had technical issues with the deposit method used by the player, which had affected all players using the same method. They had assured the player that the issue was being rectified and that the funds would be in his account later that day. The player confirmed a week later that the issue had been resolved and his deposit had arrived. The Complaints Team had marked the complaint as 'resolved' in their system.

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Resolved Submitted: 20 Nov 2023

Disputed amount: €255

Our verdict Case closed

Player's withdrawal is delayed due to the verification process.

The player from Spain faced delays in the verification of their account. Despite uploading all necessary documents and making a deposit, the documents were still under review. Eventually the player confirmed the the successful resolution of his verification and withdrawal issue.

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Resolved Submitted: 12 Aug 2023

Disputed amount: €750

Our verdict Unjustified complaint

Player faces withdrawal issue.

The player from Brazil is unable to make a withdrawal despite already submitting their documents. After a closer examination, we ended up rejecting this complaint as unjustified.

Closed Submitted: 24 Jun 2023

Disputed amount: 8,000 R$

Our verdict Case closed

Player is struggling to withdraw her winnings.

The player from Ireland is experiencing difficulties withdrawing her winnings due to ongoing account verification. The player confirmed the verification was completed and asked us to close the complaint.

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Resolved Submitted: 09 Jun 2023

Disputed amount: €600

Our verdict Player stopped responding

Player is struggling to complete the account verification.

The player from Brazil was experiencing difficulties withdrawing his winnings due to ongoing verification. We contacted the casino and found out that the issue was caused by the absence of required documents such as proof of address, and casino wasn't able to complete verification. We asked the player about it, but he stopped responding, so we were forced to reject the complaint.

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Closed Submitted: 30 Apr 2023

Disputed amount: 320 R$

Our verdict Player stopped responding

Player’s struggling to complete account verification.

The player from Brazil was experiencing difficulties withdrawing his winnings due to ongoing verification. We've tried to contact the casino several times but there's been no response from it, so the complaint was closed as unresolved. A few months later, the casino reached us with the information that the player initially provided the casino with incorrect bank details, therefore the withdrawal was rejected and the balance returned to the player. According to the casino, the player was informed about it and asked to request a new withdrawal with a valid data, but instead the player played all his balance. We tried to contact the player, but they stopped responding so the complaint was finally rejected.

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Closed Submitted: 28 Feb 2023

Disputed amount: 500 R$

Our verdict Against fair gambling

Player claims that payment has been delayed.

The player from Brazil has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The casino informed the player that they were in breach of the bonus maximum bet rule and confiscated the player's winnings. According to the evidence supplied by the player, we could see that there were only 5 bets made that were in breach of the rule, and that they provided no unfair advantage to the player. As it seems it could have been a genuine misunderstanding, we asked the casino to reconsider their decision, but they stated the decision was final. Consequently, the complaint was closed as 'unresolved'.

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Unresolved Submitted: 22 Feb 2023

Disputed amount: 270,000 R$

Our verdict Player stopped responding

Player has been struggling to withdraw his winnings due to ongoing verification.

The player from Brazil is complaining about the lengthy verification process. Unfortunately, KYC has never been completed and all the funds were played and lost. We rejected the complaint because the player didn't respond to our messages and questions.

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Closed Submitted: 04 Jan 2023

Disputed amount: 100 R$

Our verdict Other

Player’s struggling to complete account verification.

The player from Canada is experiencing difficulties withdrawing his winnings due to ongoing verification. The player was later accused of breaching the maximum allowed bet. Since he indicated he was no longer interested in our help, we decided to close the complaint.

Read moreRead less

Closed Submitted: 14 Dec 2022

Disputed amount: C$11,000

Show more complaints (+10)