In this review of LunaCasino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. LunaCasino scored an Above average Safety Index of 7.4, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Continue reading our LunaCasino review and learn more about this casino in order to determine whether or not it's the right one for you.
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of LunaCasino, we have looked closely into the Terms and Conditions of LunaCasino and reviewed them. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Considering our estimates and the factual data we have collected, LunaCasino appears to be an average-sized online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we are aware, no relevant casino blacklists mention LunaCasino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Taking into account all factors in our review, LunaCasino has scored a Safety Index of 7.4, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of LunaCasino to be somewhat unfair.
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 1 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 953 black points in total, out of which 953 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 2 player reviews so far. To view the casino's user reviews, navigate to the User reviews part of this page.
LunaCasino has estimated annual revenues higher than $5,000,000. Based on the revenues, we consider it to be a medium-sized online casino.
LunaCasino has been granted a gambling license in United Kingdom issued by United Kingdom Gambling Commission.
LunaCasino supports 11 payment options. This includes: VISA, Mastercard, PayPal, PaySafe, Online bank transfer, ApplePay, Santander, NatWest, HSBC, Barclays, Monzo Bank.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited | No win limit |
When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at LunaCasino in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at LunaCasino, managing your account, withdrawals, or other matters. LunaCasino has an average customer support, judging by the results of our testing.
LunaCasino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 74 game providers are offered. This includes NetEnt, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, iSoftBet, NYX Gaming Group, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, Bally's Corporation, Barcrest, Wazdan, Lightning Box, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Williams Interactive, Realistic Games, Relax Gaming, edict, Greentube, Inspired Gaming, Fantasma Games, S Gaming, Win Fast, Shuffle Master, BF Games, G Games, Spribe, Gamomat, All For One Studios (ALL41), GVG (Green Valley Games), Bragg Gaming, RAW iGaming, Foxium, Four Leaf Gaming, Reel Play, Gameburger Studios, Gaming Corps, Switch Studios, Slingo, Synot Games, Max Win Gaming, Crucible Gaming, Stakelogic, Pulse 8 Studios, Peter & Sons, Kalamba Games, STHLMGAMING, Spark Gaming, Just For The Win, Games Global, Light & Wonder, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming, Print Studios.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 1 bonus from LunaCasino in our database:
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
A selection of games from multiple game providers have been checked and NO fake games have been found.
Visit Gamecheck Profile
Browse all bonuses offered by LunaCasino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LunaCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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