HomeOnline CasinosLunaCasino Review
LunaCasino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
  • PaySafeCard
  • Mastercard
  • VISA
  • PayPal
  • ApplePay
  • Cashlib
Withdrawal limits
Not Limited for EUR
SkillOnNet Ltd
2024
> $1,000,000
OverviewBonusesUser reviews1Safety Index explainedDiscussion1Payment methods6
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LunaCasino Review

In this review of LunaCasino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. LunaCasino has an Above average Safety Index that sits at 7.7, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our LunaCasino review and learn more about this casino in order to determine whether or not it's the right one for you.

Is LunaCasino fair and safe? Safety Index explained

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of LunaCasino, we have looked closely into the Terms and Conditions of LunaCasino and reviewed them. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.

According to our approximate calculation or collected information, LunaCasino is a small to average-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

Based on our findings, no important casino blacklists feature LunaCasino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

All in all, when combined with other factors that come into play in our review, LunaCasino has landed an Above average Safety Index of 7.7. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Terms and Conditions of LunaCasino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of LunaCasino to be somewhat unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding LunaCasino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 0 black points.

User feedback and reviews of LunaCasino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected a review from one player, LunaCasino does not have a User satisfaction score yet. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company information

LunaCasino is owned by Skill on Net, SA, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.

LunaCasino is licensed by Dirección General de Ordenación del Juego in Spain.

Payment options, withdrawal limits and win limits

LunaCasino supports 6 deposit methods. This includes: PaySafeCard, Mastercard, VISA, PayPal, ApplePay, Cashlib.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at LunaCasino can be seen in the table below.

Language Website Customer support Live chat
English No Yes Yes
Spanish Yes Yes Yes

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at LunaCasino, your account, withdrawals, or anything else. According to our tests and collected information, LunaCasino has a good customer support.

LunaCasino casino games and slots

Players can enjoy these types of casino games at LunaCasino: Slots, Roulette, Blackjack, Live games, Other games.

Casino games supplied by 18 game providers are available. This includes NetEnt, Playtech, Merkur Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, iSoftBet, Push Gaming, Ash Gaming, GVG (Green Valley Games), SkillOnNet, Origins (playtech), Reel Kingdom, Reel Time Gaming, Rarestone gaming, Peter & Sons, Amusnet (EGT).

LunaCasino bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from LunaCasino based on the data from our database.

Note: Take a look at our designated LunaCasino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • PaySafeCard
  • Mastercard
  • VISA
  • PayPal
  • ApplePay
  • Cashlib
Withdrawal limits
Not Limited for EUR

Games

Slots
Roulette
Blackjack
No betting
No video poker
No bingo
No baccarat
No jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

Spanish website
English customer support
English live chat

Game providers

  • NetEnt
  • Pragmatic Play
  • Playtech
  • Push Gaming
  • Evolution Gaming
  • Red Tiger Gaming
  • Play'n GO
  • iSoftBet
CASINO SCREENSHOTS
lunacasino_es_homepage_desktop
lunacasino_es_game_gallery_desktop
lunacasino_es_promotions_desktop
lunacasino_es_homepage_mobile

Positives

  • Live dealer games are available
  • Unlimited withdrawals
  • Modern website

Negatives

  • Limited choice of game genres

Interesting facts

  • Local version of an international casino
  • Registration with National Identity Document
Author & Guarantor: Lala Montano Last updated: 07 Aug 2024 Anything incorrect or missing? Let me know
Casino Bonuses

LunaCasino bonuses

Browse all bonuses offered by LunaCasino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (1)

User reviews of LunaCasino

This is a place to share experience with LunaCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 1 user

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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Casino Guru

We want players to understand gambling.

• 2 years ago
The site is instant-play but it also has some downloadable modes. I hope that people can also find out the live dealer games here because there a highly-recommended game because they are fun games that can replicate the experience that you can have when you play in land-based casinos. Interacting with other people is also good since the support is good with the live chat. Encryption is strong on this site as well. There are some geo-locations that can’t check out this site because it’s unfortunate. Bugs should be flushed out because the site has some scattered all around there.
Safety Index explained

Safety Index of LunaCasino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LunaCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Discussion

LunaCasino Discussion

Discuss anything related to LunaCasino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

LunaCasino payment methods

Currencies
EUR
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