HomeOnline casinosLottoland Casino Review

Lottoland Casino Review

avatarSamuel S.
Last updated 10/2025
Safety Index
7.6
User feedbackGood
24 reviews
avatarSamuel S.
Last updated 10/2025

Read our Lottoland Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • Unlimited monthly withdrawals
  • Various responsible gaming options available
  • Live dealer games are available
  • Support not available 24/7 and no live chat
  • Limited choice of payment methods

Casino screenshots

lottoland_casino_br_homepage_desktop
lottoland_casino_br_game_gallery_desktop
lottoland_casino_br_promotions_desktop
lottoland_casino_br_homepage_mobile
lottoland_casino_br_game_gallery_mobile
lottoland_casino_br_promotions_mobile

Lottoland Casino Review

When reviewing and assessing Lottoland Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Lottoland Casino achieved an Above average Safety Index of 7.6. It is a solid choice for players who care about fairness and safety. Keep reading our Lottoland Casino review to learn more about this casino and decide whether it is a good choice for you.

Safety Index – Lottoland Casino fairness and safety

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Lottoland Casino, we meticulously evaluated and analyzed the Terms and Conditions of Lottoland Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.

Considering our estimates and the factual data we have collected, Lottoland Casino appears to be a very large online casino. Considering its size, this casino has an average sum of disputed winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

To our knowledge, Lottoland Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

On the whole, also considering other contributing factors in our assessment, Lottoland Casino has achieved a Safety Index of 7.6, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.

Lottoland Casino T&Cs reviewed

As part of our review, we read each casino's Terms and Conditions and check how fair they are. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of Lottoland Casino during our review.

Complaints from Lottoland Casino players

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 24 complaints about this casino in our database. Because of these complaints, we've given this casino 6,461 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Lottoland Casino user reviews and feedback

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Based on the 24 user reviews of Lottoland Casino in our database, it has a Good User feedback score. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Company information and licenses of Lottoland Casino

Lottoland Casino is in the ownership of Levante Brasil Ltda and has an annual revenue estimate greater than $20,000,000. This establishes it as a large online casino within the bounds of our categorization.

Lottoland Casino holds a gambling license in Brazil issued by Secretaria de Prêmios e Apostas.

Withdrawal limits, win limits, and payment method options

Lottoland Casino supports 2 payment methods. This includes: Bank transfer, PIX.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Support and language availability

When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at Lottoland Casino.

Language Website Customer support Live chat
Portuguese Yes Yes No

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Lottoland Casino, account problems, withdrawals, or other issues, it holds significant value for us. Lottoland Casino has an average customer support, judging by the results of our testing.

Casino games and slots available at Lottoland Casino

Lottoland Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Baccarat, Jackpot games, Live games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

The casino's game library includes titles from 10 providers. This includes NetEnt, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Relax Gaming, Inspired Gaming, Wizard games, G Games, Hacksaw Gaming, PG Soft (Pocket Games Soft).

Lottoland Casino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

Sadly, there are now no bonuses available from Lottoland Casino stored in our database.

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Company info

  • Owner Levante Brasil Ltda
  • Established 2025
  • Estimated annual revenues > $20,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lottoland Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Very big casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Average
Total complaints: 74
Last updatedLast updated
  • Opened 0
  • Unresolved 24
  • Resolved 19
  • Rejected 31
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      • br
        Brazil (Secretaria de Prêmios e Apostas)SPA/MF nº 259, de 07 de fevereiro de 2025
        Verified

      Games

      Explore the game selection available at Lottoland Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 8 Not Available: 7
      Real Games
      Verified by Gamecheck

      Game providers

      Show all (10)
      • NetEnt
      • Pragmatic Play
      • Evolution Gaming
      • Red Tiger Gaming
      • Relax Gaming
      • Hacksaw Gaming
      • G Games

      Lottoland Casino bonuses

      Browse all bonuses offered by Lottoland Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      No bonuses available for players from Ohio

      Unfortunately, it seems that Lottoland Casino does not offer any bonuses to players from your country.

      Payments

      Browse an overview of payment methods supported by Lottoland Casino, along with related limits and fees associated with transactions to or from your casino account.

      Payment methods

      • Bank transfer
      • PIX

      Transaction limits

      Withdrawal limits
      Not limited for BRL
      Win limits
      Unknown

      Currencies

      Traditional

      Supported Fiat currencies.

      BRL

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 1 language
      Portuguese
      Live chat
      Live chat not available
      Customer support:
      Available in 1 language
      Portuguese
      E-mail support rating
      Subpar
      Last updatedLast updated
      Date and tester
      Rating
      15 Oct 2025
      Samuel S.
      Subpar
      10 Jan 2025
      Adam M.
      Subpar

      User reviews of Lottoland Casino

      This is a place to share experience with Lottoland Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Good

      Rated by 24 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 1 month ago
      I got my account fully verified but of course these scumbags asked for additional verification just after I requested 1st withdrawal. 5 days have passed since I sent them documents and I didn't event get a reply from them. I'm also waiting 8 days for withdrawal, that is unacceptable.
      Avoid this casino!
      • delayed withdrawals
      • slow customer supprot
      • very slow verification
      • 3 months ago
      I don't recommend this casino, I registered there because they seems safe due regulated license however do not fall for this fake image. they are terrible company
      • nice offer
      • instant limit
      • reject bets from new users
      • slow kyc verification
      • additional verifications despite having account verified
      • no live support 24/7
      • 7 months ago
      Choose this casino onky if you have time to write email again and again without expecting their reply go with lottoland.asia, as their customers care service are zero, poor and pathetic. You will get no response at all, only automatically 1 email receive about receiving of your query
      • Application is running good
      • Most of the time we have to fight for deposit credit
      • Poor customer care response to your email.
      • Not all popular casino game (only evolution Casino)
      • 7 months ago
      I have had a good experience with Lottoland overall. The platform is easy to use, and their chat support has been responsive and helpful whenever I had a question. Payouts were processed quickly for me, which is always the most important part.
      • 8 months ago
      My experience with Lottoland so far has been good. The platform is easy to use and offers a good variety of games. My payouts were handled pretty fast. The only downside I noticed was that the website was a bit slow at times.
      • Platform was easy to use
      • Good variety of games
      • Fast withdrawals
      • Website was sometime a bit slow
      • 8 months ago
      Avoid!!! ABSOLUTELY AFERIST and SCAMMERS!!!! Had FULL APROWED acount about one year!!!.. Had a withdrawal one time before.. Yesterday buy lottery for 100+ euros and after couples hrs this fck AFERIST closed my acount with PENDING tickets!!! Writhe to live chat... chat answer me... ...duplicate acounts (100% not have) ..and quickly closed chat!!!🤬🤬🤬.... into via email NO ANSWERS!!! AVOID!!! Save yours money and NEVER play here!!!!
      • So much lottery any country's
      • Good slot Games
      • Fast and easy site
      • Live chat agents is not adecvated...
      • All deposit promos NO WORK!!!..
      • Withdrawals ir VERY SLOW...
      • Anytime this SCAMMERS can closed your acount
      • 1 year ago
      Overall, a very solid casino that's one of my favorites. Everything runs smoothly and reliably – especially if you enjoy playing in the live casino. They're really strong in this area and always have new games coming out, often faster than many other providers.

      The game selection outside of the live section is rather average, and there aren't many different providers, but that doesn't bother me personally, since I almost only play live.

      The payouts are a big plus: They usually take less than 24 hours – that's really great and sets the casino apart. What unfortunately doesn't work well is the live chat. Support is often overwhelmed and unable to help with simple questions.
      • Fast, uncomplicated payout
      • Fast verification
      • Live chat incapable
      • 1 year ago
      Verification is straightforward.
      Customer service friendly.
      Payout 1-2 working days, sometimes on weekends.
      • Payout 1-2 working days
      • 1 year ago
      Chat support was helpful when I tried to withdraw my money. At first, I could only take out half, which was a bit frustrating.
      However, I got the full amount, just not right away...
      • 2 years ago
      Ok ... Be careful here they seem to be a very positive company and look good but I should have noticed they don't have live chat was a bad sign I started playing here won a bit lost a bit no big wins. .. then I decided I'd withdraw money went ok first time but then the verification process started I won a small amount tried to withdraw and still was not verified even doe I had sent all details in waited a few days and nothing eventually I played my money away and decided to have a break for a few weeks when I came back I played again won a small amount and again was told to verify sent everything in again and the same thing happened played away my money while I waited to be verified again I took a break came back and low and behold they got me again I sent 6 emails this time as the verification upload would not let me upload and to be honest I got annoyed and closed the account 4 time in all they got me to play away my winnings I no it's a casino plot I was made a fool of I asked for a refund but still to this day I got no reply to any emails.they do advertise they get back to you within 24 hours thats rubbish
      • Good games
      • They are useless at customer support
      • They no how to make you play till you lose
      • No live chat
      • They lie in there own rules
      • 2 years ago
      Company will not payout on winnings.

      I made a deposit of £2000, I placed a bet and won. I then made a withdrawal of £4000. The company refused to payout on my winnings. I was returned my deposit after weeks of fighting and told they are keeping the winnings. Avoid at all cost, use a reputable site.
      • Will do anything not to payout on winnings
      • 2 years ago
      DON'T TRUST - Scammers - DON'T BET WITH LOTTOLAND

      Use Bet365 or William Hill or someone else instead.

      These scammers will WITHHOLD YOUR FUNDS

      They promised me offers, I WON, then they took my winnings.

      The customer service takes MONTHS TO REPLY.

      If you win, they hold your money and stall you for months, even when they know they are in the wrong and will lose when the case is taken to IBAS.

      AVOID THE HEADACHE - bet somewhere else. Not with these crooks.
      • None
      • Everything
      • Customer Service
      • Trust
      • Honesty
      • 2 years ago
      This site is maybe legit but quite a joke regarding only one deposit method and not always available
      • huge market of games, lotteries, sportbook
      • seems secure
      • hard to deposit, only one deposit method - astropay and... not available at weekends , I have never met such a thing in my live
      • terrible support, You have to wait few days for an answer
      • You can witdraw only to Your bank account
      • 2 years ago
      Using for more than 1 year. All goes well. Deposit withdrawals are on time. No delay. Chat support is not available but their e-mail service support also very fast and prompt. I suggest don't go here and there if u are from India go for Lottoland Asia.
      • Withdrawals
      • Deposit
      • Minimum bet 10 rs.
      • Need to introduce more roulette brand
      • 2 years ago
      This casino has a cool appearance, good games, ease of placing deposits, but when you win and try to withdraw, the amount does not come to your account, I requested a withdrawal 6 days ago and so far nothing, not even receiving the amount, I saw a lot on the internet that the site is trustworthy, but I feel robbed, there are few sites that take more than 100 hours to pay...
      • Has bps games
      • Fast deposit
      • Delay to pay
      • I don't know if it pays
      • More than 100 hours and no withdrawals
      • 2 years ago
      I've had my account here for a few days, played here a few times and paid out €500 successfully. The second is underway.
      Will add to my feedback over time!
      • It will be paid out
      • Many games
      • Payout could be a bit quicker
      • Support is not available 24/7
      • 2 years ago
      I won £2900 3 weeks ago iv been asked to send id in for verification wich I have iv sent passport image of bank card utility bill and bank statement I keep getting told wait 72 hours for review then get another email asking for proof of truatly payment wich is something done thro them I don't have a trustly account so iv spent days tryna get a statement they don't offer proof in pdf format so screenshotted it now I'm told after another 72 hours needs be by pdf had to sign up to a full tear subscription for £38, to get it done by pdf form and send in as a document its so unfair I'm relying on this money for Christmas live chelat works about 2 times a week and I feel they wait till end of the week so they can say 72 hours only on working days for a reply so then you have to wait till Monday the proof of id verification and proof of funds can only be accessed by myself so I have no idea why they are taking so long it's as tho they don't want to pay out.. jumped through every hoop and still no reply........if lottoland read this can you please contact me to resolve this issue and process my withdrawal.
      • 2 years ago
      i signed up for lottoland a few years ago, i focussed on one game i really liked and didnt win a lot from it, but one day while i was playing it, it came up with an error message, i contacted live help and they said the game was fine, fast forward to last week, i set up an account with them again after closing my last one, and was able to play the same game, i even cashed out over a hundred, but last night yet again the game is saying its unavailable, ive since googled it and found a user saying exactly the same thing about the same game on lottoland, so have i been blocked from playing it? i think so yes
      • never had an issue with getting winnings paid into my bank
      • they dont seem to like it if you only play one game for a certian amount of time
      • it takes a day or so to get winnings into your bank
      • 3 years ago
      Stupid casino. Fooling the players. Made a bet, won a couple of thousand and they don't want to withdraw it. Every time they find a different reason why I don't get the money out. Getting angry
      • 4 years ago
      Lottoland casino is seen as one of the great casinos that i have enjoyed over the years but then they still lack some improvements in terms of the number of payment options that can be used for a lot of people who need some flexibility in their money.
      • 4 years ago
      I've been with Lottoland for quite a while and play a lot. This month I made 4 deposits of 50 euros each and once over 100 euros and had 4x 1000 euros paid out. After that, with a deposit of 150 euros, another 480 euros. Of course happiness is sometimes bocking and there are months when things don't go so well. But that is not won here, I have to refute.
      • Fast payout. Money removed from game balance immediately after withdrawal.
      • Many tournaments and vip bonus.
      • Plenty of slot machines and casino games.
      • Jackpot games amazingly good
      • Scratch Cards, Lotto, Live Casino, Slots and Casino Jackpot international
      • daily jackpot games that can also be won
      • No support that is available 24 hours a day.
      • 4 years ago
      One of the fair casino I have been member off, Have played on this casino for almost 2 years plus for me to review it. Fair casino with some very good things but can improve on
      • Fair casino with decent slots provider
      • Slot's provider RTP are not altered, for example pragmatic play slots has same RTP as they have on their website, many casino has lower slot RTP turned on
      • Decent website
      • Have played long enough to say that cashout is never any issue
      • Not all slot proivder available for example Nolimit city etc, but lately they are adding provider
      • No search filter with provider filtered turned on
      • Country specific, they have turned off Neteller and Astropay as deposit option for Indian players, can be ignorerd
      • Cashout option only to bank, not to e-wallet, might be limited to my region India
      • No loyalty for old and loyal players of casino
      • 4 years ago
      The casino has offers only for VIP players ... Winning for 2 months is close to impossible .... € 1200 paid in 4 weeks and 0 winnings ..... Really true ... 1 Withdrawal of € 30 from my own Bank balance.
      Profit from the small amounts wagered immediately to keep playing. It happens that the machines are empty ..... random generator or not.
      5 different slots were tried (each time different slots)
      To be fair: you can only win if you deposit € 100 or more ... with € 10 the player has no chance. Rare payouts have worked (small amounts)
      Two times a year ago: € 600 and € 800
      were also paid out without any problems.
      Not at all lately. The small amounts on Tuesday of € 15 (after depositing € 400, excluding winnings) and € 10.
      But only for VIP players who deposit € 300 or € 400 per week, or more ......
      Too large a selection of slots .... I suspect that the machines often "are not fed" ....
      After the telephone complaint, I immediately received a link to the gambling addiction, with the "hidden" one
      Threat to close the account ....
      It wasn't all bad there. Everyone has to know for themselves and everyone is responsible for themselves.
      One thing is certain: House always wins!
      There is a high probability: of becoming addicted to gambling.
      I can't prove ... this is just my personal feeling:
      Something has not worked in the online casino Lottoland for the last 2 months ... or personal changes, or players are getting fewer and fewer, or the machines are empty and do not generate any profit.
      That is very unfortunate.
      Again: this is my personal opinion, not accusations.









      • 5 years ago
      Site seems fine, they limit card deposits for a week to £1000 but you can use pay safe card. I personally done have one of these. Withdrawals take about 2-3 days.
      • Game choice
      • Fair
      • Withdrawals could be slightly quicker

      Lottoland Casino discussion

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