When reviewing and assessing Kong Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Kong Casino has a Very high Safety Index of 9.6, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Continue reading our Kong Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Kong Casino, we have looked closely into the Terms and Conditions of Kong Casino and reviewed them. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
Kong Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we know, no relevant casino blacklists include Kong Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All in all, when combined with other factors that come into play in our review, Kong Casino has landed a Very high Safety Index of 9.6. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Kong Casino to be mostly fair.
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 0 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it. Because of these complaints, we've given this casino 53 black points in total, out of which 53 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
So far, we have received only 4 player reviews of Kong Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. To view the casino's user reviews, navigate to the User reviews part of this page.
Kong Casino is owned by and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.
Kong Casino holds licenses issued by licensing authorities in these countries or regions: Alderney (Alderney Gambling Control Commission), United Kingdom (United Kingdom Gambling Commission).
Kong Casino accepts deposits via 8 payment methods. This includes: Skrill, Neteller, PaysafeCard, Mastercard, VISA Debit, PayPal, Maestro, PayByMobile.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited | No win limit |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at Kong Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Kong Casino, account management, withdrawal process, etc. We would say Kong Casino has an average customer support based on the responses we have received during our testing.
Kong Casino has these types of casino games on offer: Slots, Bingo, Jackpot games, Keno, Scratch cards, Crash games, Other games.
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Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from Kong Casino in our database, listed in the 'Bonuses' section of this page.
Browse all bonuses offered by Kong Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Kong Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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