Jungle Raja Casino - Player’s withdrawal has been delayed.

I have requested withdrawal on Jungle Raja oh 15/12/2022 and they are saying please wait in his website it's mentioned minimum 24 hours and within 7 days but it's more than 7 days and his live support not giving me genuine reason and giving me wrong email id for contacting them and they all time giving me excluses and not provided me genuine reason for holding my withdrawal. When i contact them they all time say please wait till next week and in next week they again say wait till next week.please help me solve the problem they are not approved my withdrawal.

Dear sanjnakirar961,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

My kyc fully completed and i am a genuine player . I am playing with him from 2 or 3 years ago. now they created issue of withdrawal and also no unfair activity found in my account.i am 100 percentage genuine player. I have also taken many withdrawal from them

Sir i want to know about casino do they ran away from market i mean do they cheated clients because their live chat is also not working now.

I team is there any update

Any update mam

Hi sir may this casino closed because yesterday and today no one replied on live chat

Sir now i am unable to login my account they disable my account access because they are cheater scammer please help me.

Sir this casino closed because no games showing in this site they scam every player. Clients all amount they froud with customers

Magda said me to upload screenshot here for your help.

mam first please download these screenshots for quality reading i have sent these screenshots on your email id

Please reply me i have not received any response

Dear sanjnakirar961,

Have you received your withdrawal from the casino yet?

No still not received my payout/ withdrawal but now they put their site on maintenance now they are saying no withdrawal till then

Mam please reply my money is safe or not on that casino site.

Mam please reply they are delaying my payment day by day just saying check back on Monday then Friday and again then Monday

Mam know no need to ask anything from casino i have lost my all amount they just want this that's why they are not approved my withdrawal

They didn't approve my bed travel on time so in frustration clients over play and lost all of his amount they just want this that's why they are doing that kind of fraud or scam so please I advise every player who play on Jungle Raja casino please don't play on that casino because they are scammer they didn't approve your required till then you will lost all of your amount

Thank you for your reply, sanjnakirar961. Please note that this is not a live chat, so there is no need to repeatedly ask for our attention. We currently have hundreds of active complaints and even though we try our best it is not possible for us to reply immediately. We always get back to each complaint as soon as possible.

Do I understand correctly that you have lost all your winnings?

Yes they are cheaters

Sadly, since you have played/lost your winnings, I’m afraid, there is not much we can do for you. The player is the only one responsible for their account, active balance, and all the bets taking place. I understand that this would have never happened if you could withdraw on the first attempt but at this point, we cannot ask the casino to refund your lost winnings. We would really like to help, but it is impossible this time.

Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.